UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Zobacz więcej
Reakcja na opinię
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Zobacz więcej
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Zobacz więcej
Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minu... Zobacz więcej
Reakcja na opinię
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Zjednoczone Królestwo
Odpowiada na 28% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great communication, answered all my question promptly. Asked for Saturday delivery for Saturday due to a Birthday they managed to get it too me on the Thursday. Arrived safely
Had no problem getting it delivered
My grandson is over the moon
Thank you
Absolutely dreadful experience. The order took an unreasonably long time to dispatch, and when it finally arrived, they had sent the wrong (and cheaper) charger. I was charged for delivery despite the issues, and to make matters worse, the item I originally ordered wasn’t even in stock. Customer service was extremely unhelpful throughout. I’ve since reported the matter to the Financial Ombudsman.
Poor service first didn't buy product they call me and ask trust our company we are laying give as booking charge 1000 and rest of payment done on delivery at your door steps. Apart from that I have paid and next day one person call me directly ask kuchmbe satara Highway pr hu aapki gadi lock charges pay karo 90 mins me delivery krta hu first they always call you on whatsapp calling I don't know
Mene usko bola bhi satara se 90 mins me aeroplane se bhj aayega to bhi delivery nhi hogi. After that I'm ask for refund
To mhuje bolte hai aapko credit card se pay krta hu me mhuje bol raha hai credit card number put karo mobile number put karo otp deta hu bhai kiska credit card hai fraud hai bhai. Upar se piche banda hai gali deta rahta hu customer ko jo bhi baat kr raha ho
Very bad and fraud laga bhai mhuje to
Ki aap phele bolte ho trust karo India se hi hu bhai bhai bolte ho uska hi chutiya cut krte ho
Mhuje bola tha ki me aapka 1000 lekr banglow thodi bana luga or aap delivery k baad payment nhi kiye to aap rich thodi ho jayoge aesi badi baate krta hai bhai log
And jb bhi booking payment karoge every time they give you new person individually scanner barcode.
Return krte time ye hai aesa hai vesa hai
Bhai aapne to 1000 return nhi kiya kya pata aap hi banglow bana rahe ho aese 1000 lekr sb se.

Odpowiedź od Beyond PEV
After purchasing the speedbox 3.4 chip for my yamaha wabash I received the usual conformation email, and then nothing. After a few days I contacted Beyond PEV by the email link, regarding the estimated delivery. No response. I then called the helpline, several times, and was met with the response that 'I am working remotely, I'll contact my team and get STRAIGHT back to you". Needless to say my call/email was not responded to. After 10 days or so I received the email saying that my product was on its way. A little customer care with what was happening with my order would have been appreciated. Else wise the customer can get anxious on what is happening with their order. Not replying to phone calls after saying that you would is pretty poor in my book, even if it is to report that there is nothing to report!
Ordered 2 talaria's. Spoke 2 Jack and he sorted everything as smooth as silk. Would highly recommend to anyone.
I ordedred a scooter. Not it s almost 4 Months and i do not get any response.
Wrote lots of emails!
Seem to be scammers!!!!
Avoid!
I asked some questions and did not get any reply from their support team. Took them a week to start the shipping process. I also did not receive any invoice for my purchase which made it more difficult to prepare necessary documents for customs clearance. Other than that, everything was fine.
Once I got through I was very happy with the support and service I received.
Very fast answer for an invoice request. Great service !
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get in touch regarding these issues, nobody getting back. Will never buy from this store, strongly recommend not to.
There was a long delay in receiving my order and I was not updated regarding the delay. I understand this was due to delivery from the US and once the container arrived it was promptly forwarded to me
I preordered a Wolfking GTR from Beyond PEV When no one had UK stock on the 22/07/2024 and expected to wait a while to get it but even though others had received their uk stock I got excuses about Customs clearance from the CEO ( The only phone call I ever received)
I received no reply to email, phone, Instagram after that so reported it to Klarna who financed the purchase and canceled the order and am being refunded
These are the worst company for customer service and should be Avoided.
the delivery was for a saturday and it only came on wednesday, still waiting on my refund on delivery
So helpful, really went the extra mile to help me solve an issue with an older model electric skate board.
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