As others have said, totally fake product! Emailed the manufacturers with the details and photos and they confirmed it's counterfeit. Won't accept responsibility and having to claim back through PayPa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Zobacz więcej
Reakcja na opinię
Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Zobacz więcej
Reakcja na opinię
Fake fake fake!!!! Frontline dog spot on. Looks so much different than from the ones i bought from the shop. Couldnt peel off to get to the product! And when i finally managed to open by using force t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Units 3-6, Frogmore Industrial Estate, NW10 7NQ, London, Zjednoczone Królestwo
- 0844 802 8888
- info@bestpet.co.uk
- bestpet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 20% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Obese Bichon.
Our Jack needs a Knee Operation, but due to him being overweight, the Surgeon at our Vets suggested that he needed to lose some weight. Therefore we ordered Royal Canin Obese Management DP34 Food. Hey presto one slimmer Bichon, ready for his Op next Thursday. Cheers, from me & Jack.
Reliable
Competitive prices, efficient dealing with my order and prompt posting.
Always great service
I've used Bestpet for a few years now and have always been more than pleased with the service. I have a golden retriever who is on a prescription diet so I was really pleased that I could get it from this site and even better it's £20 cheaper than my own vets !
slow delivery service
The dry and tinned dog food we purchase from you is excellent our dog loves it. Our recent purchase from you for the tinned dog food did not arrive in time for us to take it with us on holiday, so we only had the dry food to give our dog. we thought we had ordered it in plenty of time, more than a week in advance. we ordered the thursday before Easter to take with us the following friday, taking into account the two bank holidays that still left four working days and you say delivery will be within 48 hours.
Great service
Thank you for your prompt service and excellent price for the adaptil defuser I purchased from you.
order from best pet
very fast delivery, easy to order, would definitly recommend
Found exactly what I needed and delivered fast!
Big selection to choose from, and good prices. Thanks.
Great service!
The product was at a reasonable price and the delivery from the point of purchace was swift.
excellant service
really fast service, and affordable products, will continue to order from you!
Good service and helpful.
Excellant service, speedy and prompt delivery.
worst customer support ever - never again
order from there pharmacy at your own risk .
didn't receive the goods no refund no replacement .
your better of paying at the vets
never again
I have recommended this company to family and friends.
Always good service deliveries on time, good quality and value.
great company
Easy to order prompt delivery product works wonders 2 of my cats have fought for 8 yrs yet 2 weeks after plugging in feliway diffuser they are grooming each other!! Wouldn't believe it if I hadn't seen with my own eyes!
Fantastic service
I have ordered specialised dog food twice from this company and although the price is comparable to other websites, the service is definitely better than the rest. My order was received within a few days of placing it (as opposed to MedicAnimal which took several weeks and numerous complaints!!!!) Will only ever use this company in the future.
Excellent
Your prices and service is excellent,having a 21 year old cat who is in perminant medication and special diet,you make it easy for me to afford to give he the best food she needs,thank you.
Not so good this time
Relying on your usual prompt service, I allowed 6 days to have my dog food delivered, your order acceptance email said "98% of orders sent out in 24 hours", [even though I had asked for free delivery] so I was getting really low after the 5th day and phoned to see where it had got to.
The young man [?] started arguing that because I had requested free delivery I could not expect it to be with me within a week.
I put the phone down on him because in my book you never argue with a customer, and so,after many years of good service from you, I will not be ordering again, there are plenty of other suppliers out there who want my business, without any arguments

Odpowiedź od BestPet.co.uk
Bestpet pharmacy
Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks before a new order could be despatched. Waited three weeks, only to find that the original order had never been sent.
Pharmacy staff failed to check order details four times when I called, if they had the delay would have been completely avoided.

Odpowiedź od BestPet.co.uk
Good service!
Excellent service from this company. Rapid response to the order, immediate despatch, what more could you ask for? ☺
goodbye fleas
arrived very quickly, much better value than vets price,thankyou
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