Absolut empfehlenswert! Kein Gelaber, kein Versuch uns noch irgendetwas auzuquatschen wie Versicherungen etc. Freundlich und gut englischsprechrnd. Transfer zum und vom Flughafen problemlos un... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Have hired cars many many times during the past 40 years in Faro. Best Deal were absolutely perfect. Simple booking system, hire voucher received. Airport pickup by car park 4, swift shuttle bus... Zobacz więcej
I have been using Best deal for many years, and the answer is in the name they are the best deal. Always there to pick you up, very efficient with paperwork and super friendly.
Hired a car from Best Deals, Albuferia for 6 days - it was the best thing we did! The car was new, clean and delivered to us at a very reasonable price. We opted for an auto with sat nav which was e... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Best Deal Car Rentals, Ltd. has been offering car rental services since 1994, with conveniently located offices near Faro Airport, in Quarteira, and Albufeira. Our office network covers the entire Algarve, ensuring a quick response to our customers' needs. We deliver vehicles directly to your hotel or villa in areas such as Tavira, Olhão, Faro, Quinta do Lago, Vale do Lobo, Almancil, Vilamoura, Albufeira, Galé, Carvoeiro, Portimão, Praia da Rocha, Alvor, Lagos, Sagres, and any other location of your preference. We proudly received the PME Excellence award for the past five consecutive years, which motivates us to continuously improve our services. Our experienced team ensures a stress-free rental experience, and our terms and conditions are transparent, with no hidden costs. Count on us for a reliable and enjoyable car rental experience.
Dane kontaktowe
Avenida Infante Sagres, n° 171, 8125-171, Quarteira, Portugalia
- (+351) 289 388 364
- info@bestdeal-algarve.com
- bestdeal-algarve.com
4,7
Doskonała
102 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tout s'est très bien passé
Tout s'est très bien passé. Réservation en ligne, on est arrivé à l'aéroport, on a trouvé l'endroit pour la navette et on nous a emmené à l'agence. La voiture était conforme à nos attentes et pas de soucis avec.
2 lipca 2024
Opinia niezależna
J'étais prêt à mettre 5 etoiles
J'étais prêt à mettre 5 étoiles mais voilà!!! , de retour chez moi je recois un mail de Best deal, m'annonçant qu'il me facture 210,25 pour une égratignure sur le part choc côté, gauche.
Le conteste les faits, et j'envoie un mail leur stipulant que je suis en total désaccord avec eux.
À l'heure qu'il est, J'attend une réponse de leur part et demande une photo de l'egratignure.
Je précise que j'ai rendu la voiture à l'aéroport de faro, parking P4, que j'ai payé un supplément de 35€ vu le retour en dehors des heures d'ouverture.
Donc personne pour faire un état du véhicule en ma présence !
Je leur précise que l'egratignure a très bien pu se produire sur le parking après mon départ vers l'aéroport de faro !
Voilà les faits, J'attends une réponse de leur part trouvant cette facturation comme un abus !
A suivre...
6 lipca 2024
Opinia niezależna
agence très sympathique
agence très sympathique
très bon accueil
proche aéroport
5 czerwca 2024
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Chère MC,
Merci pour votre retour. Nous sommes ravis que votre séjour avec Best Deal se soit bien passé. Nous vous invitons à partager vos expériences de voyage en Algarve avec notre entreprise, car nous travaillons dur pour satisfaire nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos futurs voyages.
Bien cordialement,
L'équipe Best Deal
Some hidden costs
You have to walk to P4 parking area. There is no person there awaiting you. You need to call Best Deal for them to pick you up and transfer to their office (sort of expected). They were friendly and explained everything clearly and booking in took some time. There was a choice of cars and ours was ok and cleaned. However having to catch an early flight meant they were NOT OPEN. The hire car had to be returned back to P4 leaving ticket and key in the car. THERE WAS AN ADDITIONAL CHARGE of 35 Euro. Had I known this I would have avoided transfer and fee by hiring a car from the airport terminal. So please be aware.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear Mr. Morris,
Thank you for your feedback. Allow me to address your points in detail:
1. Shuttle to P-4 Meeting Point: You mentioned needing to go to the P-4 meeting point to catch the shuttle. This is indeed expected, as stated in our rental conditions. However, you can always request that the car be delivered directly to Parking - 4.
2. Customer Service at the Counter: You noted that the explanation at the counter was clear and friendly. This is a crucial aspect of our service, and we're pleased it met your expectations.
3. Choice and Condition of Cars: You appreciated the choice of cars and found your vehicle in good condition. We strive to maintain our fleet to the highest standards, so this feedback is very gratifying.
4. Hidden Fee Concern: You expressed disappointment regarding the €35 fee. As you mentioned, everything at the counter was explained clearly and amicably, including this fee.
Let me clarify why this fee is necessary. In Portugal, standard working hours are 8 hours per day. To accommodate early flights, we ensure that staff are available outside of regular hours, which incurs additional costs. This "Out of Hours" service fee is common practice among all rental companies operating in this industry. To make it easier for our clients, we allow our clients to drop off cars at Parking 4 at any time at the Airport directly, and this fee covers both the parking and the additional service required.
We appreciate your understanding and hope this clarifies the operational processes during your car hire in Algarve. Thank you for choosing us,
Best regards,
Andre Guerra
Customer Care Manager
Best Deal Rentals
We rented a 9 seater in May
We rented a 9 seater in May. Good value, professional/courteous service. No issues at all. I would highly recommend!
2 maja 2024
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear Alyson,
Thank you for your feedback! We're delighted to hear that you had a positive experience renting a 9-seater from us. It's great to know that you found our service to be professional, courteous, and of good value.
We appreciate your high recommendation. Thank you for choosing us for your car rental needs!
Best regards,
Best Deal Team
Muito boa experiência de aluguer
Muito boa experiência de aluguer, fui aconselhado pelos meus amigos a utilizar esta companhia e não fiquem decepcionado, muito profissionais.
30 maja 2024
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Caro Sr. Bryan,
Agradecemos pelo seu feedback positivo! É maravilhoso saber que sua experiência de aluguel conosco foi excelente e que não ficou decepcionado. Nossa equipe se esforça para oferecer um serviço profissional e de alta qualidade.
Esperamos ter a oportunidade de servi-lo novamente no futuro.
Atenciosamente,
Best Deal
souhaitant acheter un lanceur pour…
souhaitant acheter un lanceur pour reparer ma tondeuse , je me suis après recherche retrouver a faire un paiement CBsur ce site (33€).
a ce jour je n'ai jamais reçu le matériel commandé .
conclusion : à fuir
20 marca 2024
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Bonjour Gennevieve,
Merci pour votre message. Nous comprenons votre préoccupation, cependant, il semble qu'il y ait eu une confusion. Nous ne vendons pas de lanceurs pour tondeuses. Nous sommes une entreprise spécialisée dans la location de voitures au Portugal.
Si vous êtes intéressé par une location de voiture en Algarve au Portugal, nous serons ravis de vous servir et de répondre à tous vos besoins de mobilité.
N'hésitez pas à nous contacter pour toute information complémentaire ou pour organiser votre prochaine location de voiture.
Cordialement,
Service Client
Best Deal
Das melhores experiências sempre muito…
Das melhores experiências sempre muito atenciosos.obrigada muito satisfeita recomendo vivamente.
10 grudnia 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Bom dia Sra. Gomes,
Muito obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que você teve uma ótima experiência connosco e que nossa equipe foi atenciosa. A sua satisfação é a nossa prioridade e é gratificante saber que nossos esforços estão sendo reconhecidos.
Agradecemos a sua recomendação e esperamos poder atendê-la novamente em breve.
Com os melhores cumprimentos,
Serviço de Atendimento ao Cliente
Best Deal
Personnel très accueillant et…
Personnel très accueillant et disponible
Véhicule très propre et location à prix intéressant
Je recommande vivement
4 listopada 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Bonjour Mme. Dassonville,
Merci beaucoup pour votre aimable retour ! Nous sommes ravis d'apprendre que vous avez apprécié notre accueil et disponibilité, ainsi que la propreté de nos véhicules et nos tarifs compétitifs.
Votre recommandation est très appréciée et nous sommes impatients de vous accueillir à nouveau lors de votre prochaine location.
Cordialement,
Service Client
Best Deal
Fantastic
Fantastic! Go here every time we head to Portugal and never had any issues. Always polite and welcoming. Cars are great. Price is superb!
Very trustworthy
8 października 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear Mr. Upsall,
Thank you so much for your fantastic feedback! We are thrilled to hear that you have had such positive experiences with us every time you visit Portugal. It's great to know that you find our team polite and welcoming.
Your trust and loyalty mean a lot to us. We look forward to continuing to serve you in the future.
Sincerely,
Customer service
Best Deal
Obligé de mettre une étoile mais ça…
Obligé de mettre une étoile mais ça n'en mérite aucune! Petit conseil prenez plein de photos de la voiture le jour J car ils nous ont fait payer une micro trace sur la voiture en dessous du pare-choc arrière que nous n'avons sûrement pas vu le premier jour. Pire agence de voiture que j'ai eu affaire.
20 września 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Bonjour Mme. Leblondel,
Merci pour votre retour. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Louer une voiture sans assurance peut parfois poser des défis, car des dommages peuvent survenir à tout moment.
Nous tenons à vous assurer que la satisfaction de nos clients est notre priorité absolue. Nous serions ravis de pouvoir vous servir à nouveau à l'avenir et de vous offrir une meilleure expérience.
Cordialement,
Service Client
Best Deal
Best car hire company
Such a great experience dealing with the team at Best Deal. Very friendly and professional team.
Shuttle from the airport was easy to find and departed with no delays.
By far the best value car hire I have experienced!
I would only use them again when returning to Portugal, could not recommend more highly
16 września 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear CW,
Thank you very much for your kind words! We are delighted to hear that you had such a positive experience with our team at Best Deal. It's great to know that you found our team friendly and professional, and that our airport shuttle service was convenient and prompt.
We are honored to be considered the best value car hire you've experienced and are grateful for your high recommendation. We look forward to serving you again on your next trip to Portugal.
Best regards,
Customer service
Best Deal
société très sérieuse
Je recommande cette société très sérieuse personnel pro merci à André qui est très sympathique 😬
5 września 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Chère Mme Morin,
Merci beaucoup pour votre recommandation ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre équipe. André sera certainement heureux de savoir que vous avez apprécié son aide et sa sympathie. Nous restons à votre disposition pour toute future assistance.
Cordialement,
L'equipe Best Deal
Positive car rental experience
The staff were patient, friendly and very helpful during our recent experience in Faro.
Had a positive experience with this car hire company. Competitive price as well!
19 sierpnia 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear PM,
Thank you very much for your recommendation! We remain at your disposal for any future assistance.
Best regards,
Best Deal Team
A brilliant local car rental company…
A brilliant local car rental company who believe in efficient and quick service. I don’t think I have ever picked up or dropped back a car with so much speed and ease, as well as no hassle, which is just what you want before and after a flight. Very helpful, friendly and excellent English throughout. I will be definitely be using these guys again and I can see why I was recommended them! Car was lovely, in great condition and pretty new, and size wise was exactly as described on booking. Fully recommend this company.
16 sierpnia 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear valued customer,
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our car rental service. Providing efficient and hassle-free service is always our top priority, especially for customers like you who are coming from or heading to a flight. We're delighted that you found our staff helpful, friendly, and proficient in English.
It's fantastic to hear that you found the car to be lovely, in great condition, and as described on booking. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Safe travels, and see you next time!
Warm regards,
Best Deal Team
Excellent car rental company
Collected us from the airport within 10 minutes of arrival to the pick up point, friendly staff in the office located 5 minutes away had our spotless Volkswagen up ready to go within 15 minutes, we dropped the car off at the end of the trip and was taken back to the airport, couldn’t recommend enough.
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear Aaron,
Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our car rental service. Providing prompt and efficient pick-up and drop-off services is a top priority for us, and we're glad to hear that you were collected promptly upon arrival and taken back to the airport without any hassle.
We're delighted that you found our staff friendly and that your Volkswagen Up was spotless and ready to go in no time. Your recommendation means a lot to us, and we truly appreciate your kind words.
Thank you for choosing our company, and we look forward to serving you again in the future!
Best regards,
Best Deal Team
Very happy to recommend this company…
Very happy to recommend this company that we used for the first time in July. The office is less than 5 minutes from the airport and everything was very smoothly handled by Marcelo. The process left me feeling that the company cared about the customer and providing a good service, which is not always the case with my car hire experiences.
10 lipca 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear Nik,
Thank you so much for your wonderful recommendation! We're thrilled to hear that you had a positive experience with our company during your first rental in July. It's great to know that our office's convenient location and the smooth handling of your rental by Marcelo contributed to your satisfaction.
At our company, customer care and providing excellent service are our top priorities, and we're glad that this was reflected in your experience. We truly appreciate your kind words and recommendation, and we look forward to serving you again in the future.
Thank you for choosing us for your car rental needs!
Best regards,
Best Deal Team
Excellent service. Highly recommend Best deal
Highly recommend Best deal! I have hired cars from a number of hire drive firms and Best Deal is one of the best. Friendly, excellent service and value. Clean car and no issues. Will definitely use them again.
19 lipca 2023
Opinia niezależna
3/10
Peugeot 208 (or equivalent) reserved, we get a flushed Corsa, clearly nothing to do in terms of performance, non-existent soundproofing, distressing handling, etc. At the reception, "Amy Winehouse" is graceful as a prison door while we are all smiles despite the Bad surprise.
Cold, unclear, not recommended.
I don't know what the competitors in the sector are worth, but clearly in Portugal, I found much better providers.
208 (ou équivalent) réservée, on écope d'une Corsa rincée, clairement rien a voir en terme de prestations, insonorisation inexistante, tenue de route affligeante, etc.
A la réception, Amy Winehouse est gracieuse comme une porte de prison alors qu'on est tout souriants malgré la mauvaise surprise.
Froids, pas clair, pas recommandé. Je ne sais pas ce que valent les concurrents sur le secteur, mais clairement au Portugal, j'ai trouvé de bien meilleurs prestataires.
18 czerwca 2023
Opinia niezależna
Odpowiedź od Best Deal Car Hire Algarve
Dear FLadevie,
Thank you for your feedback. We are sorry to hear about your dissatisfaction with the vehicle you received. The reserved group of the car was provided, but we understand it did not meet your expectations. Please note that if a customer is unhappy with the car, there is always the possibility to change it, subject to availability within our fleet.
We appreciate your input and hope to have the opportunity to serve you better in the future.
Sincerely,
Best Deal Team
Great car hire service!……
Most relaxed and speedy car rental company I’ve come across.
Used them last year and this year and wouldn’t hesitate to use them again.
Great team and take the hassle out of car hire abroad!
Thanks all
31 maja 2023
Opinia niezależna
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