Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Zobacz więcej
Reakcja na opinię
⭐️⭐️⭐️⭐️⭐️ Excellent service and a great experience from start to finish I recently purchased a bed from Beds Divans and I’m extremely happy with the overall experience. From placing my order t... Zobacz więcej
Reakcja na opinię
Stay away from this company there Con artist sell mattresses that don’t look like the picture poor Quality then try and take half of the money back. When you send back the Mattress staying it damage o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z łóżkami
- również w kategorii:
- Producent mebli
- Sklep meblowy
- Sklep z materacami
- Sklep z meblami do sypialni
- Sklep z pościelami
Napisane przez firmę
BedsDivans is a UK-based mattress retailer committed to providing quality sleep products that combine comfort, support and value for money. We offer a carefully selected range of mattresses designed to meet a variety of comfort preferences, sleeping needs and budgets. Our collection includes pocket sprung, orthopaedic, memory foam and luxury pillow-top mattresses, available in a range of sizes to suit different bedroom requirements. Whether customers are looking for everyday comfort, enhanced support or a more luxurious sleeping experience, our aim is to help them find a mattress that suits their individual needs. At BedsDivans, we believe that quality sleep should be accessible without compromising on value. We focus on offering a diverse product selection, clear product information and a straightforward shopping experience, helping customers make informed decisions when choosing their mattress. We understand that purchasing a mattress online requires confidence in both the product and the service behind it. We therefore aim to provide transparent information about our products, delivery arrangements and customer policies, alongside support to help customers with any questions or concerns relating to their order. We offer free delivery across our eligible UK mainland delivery areas, with standard delivery typically taking 7–14 working days. Depending on the delivery location and courier arrangements, delivery may occasionally take up to 21 working days. Customers receive delivery confirmation directly from the courier once their order has been booked in. Our commitment is to provide customers with quality mattresses, competitive value and a professional service from the point of purchase through to delivery. We continually strive to improve our products, communication and overall customer experience. **BedsDivans – Quality Mattresses for Comfort, Support and Better Sleep.**
Dane kontaktowe
UNIT 8A STAG INDUSTRIAL ESTATE, WV14 7HZ, BILSTON, Zjednoczone Królestwo
- 01902 405535
- info@bedsdivans.co.uk
- bedsdivans.co.uk
3,8
Dobra
2 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The finishing on the bed base is not…
The finishing on the bed base is not good at all. Assembly parts were missing also, so base could not be use.
27 lipca 2024
Odpowiedź od BedsDivans
Thank you for email, After review we can confirm all missing parts were sent out to you next day delivery. - we are sorry for inconveince caused
Top quality bed
Ordered a bed from these guys and it’s quite possibly the best bed I’ve spent my money on. It looks great, the comfort of the bed is second to none, I’ve had the best nights sleep ever on this bed. Top quality made and looks great. The delivery guy was really helpful and polite too. If you are looking for a new bed I would highly recommend these guys. Thanks so much
30 lipca 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Very disappointed delivery was late…
Very disappointed delivery was late driver left it all downstairs for me and my partner to take upstairs we are both pensioners we found it very hard to take it up the stairs at our age we would of thought that the driver would of offered to assist us but no he was in to much of a hurry to help
3 sierpnia 2024
Opinia niezależna
Odpowiedź od BedsDivans
We are so sorry to hear of this, however our terms and conditions clearly state the delivery is to ground floor for flats, and front door for homes, drivers are not permitted to go into property due to couirer insurance purposes. if you had made prior enquires about this and contacted us about the help you needed, we would have of course made arrangements for you with a specific delivery company that would go into your property and assist you, we always happy to help!
You may read our terms of delivery here which is on our website - https://bedsdivans.co.uk/delivery-and-the-shipping-policy
Thank you
Superior product with superior service
Excellent quality modern bed/ packed very well and delivered well before the estimated delivery date...driver was very polite and cheerful...superior service all round.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Excellent quality and customer service
We have bought of this company before and the quality was amazing.
Today 9.15am went to choose my bed, 3pm today bed delivered. Ahmad was very professional and advised the different options available to me. I had a King size Divan with a head board. Price was amazing and the bed is of a fantastic quality. Khan and Radda came to deliver the bed. Excellent customer service and very professional -thank you for a great service!
1 sierpnia 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Odpowiedź od BedsDivans
Thank you for your feedback !
Quietly surprised
We waited a little time for the bed and didn’t get any updates, but the bed is absolutely perfect, delivery was bang on and the price was amazing. Thank you
14 lipca 2024
Odpowiedź od BedsDivans
Thank you for your feedback !
Odpowiedź od BedsDivans
Thank you for your feedback !
Excellent quality for a brilliant price
We bought a bed from this company a few years ago and were so happy with our purchase that when we needed one for my son’s room we immediately rang them and did not bother to look anywhere else. The quality of the beds are excellent and far better than any you will find in the big bed companies for triple the price. I spoke to the company yesterday morning enquiring as to how quick they could get me a bed. I needed it ASAP. The lady advised me that she would make sure that it was made (they make to order) and ready for us to collect at 4pm the same day. True to her word, it was ready and waiting for us. It looks fantastic and my son said he slept really well on it.
I had already recommended this company to many people after my first purchase and will continue to do so. Thank you so much.
17 lipca 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Fantastic service and product, very competitively priced!!
I used the website to buy a double divan with headboard. The prices are very competitive so I was suspicious however I have received the bed today and the quality is fantastic! Had a couple of issues with the website which were no ones fault but the company were very quick and responsive. They called me twice to update me on the status of the bed delivery too and it was actually delivered early.
10/10 would recommend! Thanks!
5 lipca 2024
Odpowiedź od BedsDivans
Thank you for your feedback !
Great service and great bed
Great service and great bed . Very good company
10 lipca 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Odpowiedź od BedsDivans
Thank you for your feedback !
I had a kingsize bed base and headboard…
I had a kingsize bed base and headboard delivered yesterday... Wow all I can say is I'm over the moon. Good quality. Delivery was as stated, and the delivery guy was very helpful.
9 lipca 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Lost for words in a great way
From start to finish , the service was impeccable. I placed the order and forgot To check the box for a preorganised discount. They immediately told me that I had done this and would refund the discount to my account. I asked if it could be delivered early.They did their utmost to make sure I received it on time. It was, it
arrived earlier than the stated time even delivered by the bosses themselves. The bed was better than I saw on the web as assured fter being described on the phone I was and still am
so impressed when it arrived by
the quality. After assembling the bed I had a problem. I telephoned the company.They arranged a video call with a technician. He couldn't understand why it was not working.They then sent a technician to my home to rectify the problem (at no cost). My embarrassment was it was me but I was met with a smile. .Don't worry and a handshake. I cannot stress how impressed I am by this company. I wish ordering online was as simple and effective as this purchase was.
2 lipca 2024
Odpowiedź od BedsDivans
Thank you for your feedback! - We greatly appreciate it
Good value for the money we are very…
Good value for the money we are very happy with this bed base ,will definitely be using them again
9 lipca 2024
Odpowiedź od BedsDivans
Thank you for your feedback !
Brilliant man over the phone did…
Brilliant man over the phone did everything to make sure I got what i wanted really helpful
28 czerwca 2024
Odpowiedź od BedsDivans
Thank you for your feedback !
Poor customer service
Bought a bed from BedsDivans online. They failed to deliver within 7 days as promised. The man who was supposed to help me with delivery arrangement was very unprofessional and rude. I ended up canceling the purchase.
1 lipca 2024
Odpowiedź od BedsDivans
Thank you for your feedback. You were advised on the date of delivery for the order however you were not happy with the date and time given, we issued you a full refund with no cancellation fee and cancelled your order. we did review the call and found no fault with the agent that you spoke to, as they gave the correct information and confirmed our delivery terms, they also removed the cancellation fee for you. -Thank you
Single divan bed with headboard
Good product with prompt delivery. Good value for money
5 lipca 2024
Opinia niezależna
Odpowiedź od BedsDivans
Thank you for your feedback !
Super quality bed at amazing price
The bed is really good quality and at a great price. I received exactly what I ordered. In addition, the team was great at helping me have the bed delivered on my selected day. Ordered monday and delivered Saturday! Very good service
24 czerwca 2024
Odpowiedź od BedsDivans
Thank you for your feedback !
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.