Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Android C-Charger to HDMI did not work and did not allow me to view content on large tv screen and tested on regular monitor, The audio still worked and the charging still worked.

Oceniono na 4 z 5

Comunications and delivery order process was fantastic. Unit is great. Mounting system a bit clumsy and not very versatile, I used another product to mount it, doesn’t do a vertical surface mount,... Zobacz więcej

Oceniono na 5 z 5

Dyson V8 Motorhead. This Dyson motorhead is amazing, just glides on our hardwood floor, great on carpets. We were considering getting a new Dyson but this has transformed our V8 into a new lease of li... Zobacz więcej

Oceniono na 4 z 5

Very good communication & easy ordring proces. The only negative point is the despatch time still waiting for product ordered 2 weeks ago. The constant emails & text messages after purchase is a littl... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia akcesoriów elektronicznych

Napisane przez firmę

Get the best batteries, remotes, camping gear and more at BatteryMate.com.au. Friendly support via phone, SMS & email. 1-year warranty. Over 84%* of orders are delivered within 1-3 days. Experience the BatteryMate difference.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

817 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(817)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I am gobsmacked!!

I simply ordered a battery for a Samsung. However, I got more than I bargained for! Inside the packaging was tools to help open the mobile phone. THANKS HEAPS!! So impressed with this company.

12 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

SCAMMERS

This business scams customers. I purchased a television through the NZ version of this website in August 2023. The advertisement said it included a 3 year warranty from battery mate and 1 year manufacturer.
On purchase no documentation was provided for the warranty so I contacted the business. I was assured that the warranty applied even though there was no official documentation.
The TV is now experiencing issues and the business is refusing to honour the warranty. They are also claiming its for Australia only.
There is an NZ website that defaults to the Australian one.
The business calll centre is outside Australia.
They are scammers and con artists. AVOID.

13 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Worst customer service ever. They just don't care after taking your money!!!!

Thanks for replying but you never answered my question! Even the response before yours had more information on my parcel.
I have been very civil until now as im really disappointed in your service.

I need to know "where it is" and when it will be delivered. It has been a nightmare trying to get correct info since buying through you guys and the tracking is bs.
Copy of my last email to them;
Worst follow up info from a company that I have ever experienced.
You state 2-6 days delivery time, what a laugh.
Never buying from you guys again.

Your last response to my Email shows how little you care for your customers!

I live in Northern NSW, they sent my items from Sydney to Adelaide. When I Emailed them they said they sent to wrong depot, what a joke they sent it South and should have been North!!!
Paid on the 19/5/25, now the 30/5/25, still no batteries!!!!!!

19 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent website puchasing experience

Excellent website puchasing experience, prompt delivery, great communication and very competitive pricing. quality of product seems excellent too! Keen to see how the life cycle and ongoing battery performance goes!

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

For a start I ordered a X550A computer…

For a start I ordered a X550A computer battery on the Tuesday and on the Friday the package arrived BUT it was clearly marked X550E not what I ordered. So I got straight onto the return site Friday afternoon it took a email on Monday and 2 on Tuesday before ok notification and label within an hour it at the post office I need it urgently.

9 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful service from a great team

The product and prices provided by BatterMate have been the best I've seen. The best indicator of the quality of service is how issues are dealt with. I had a great deal but with a little miscommunication I had a small issue. The professional and immediate way in which this terrific team addressed the issue, including my little error is a testament of wonderful service. Thank you Bijal and team.

13 maja 2025
Opinia niezależna
Oceniono na 1 z 5

An absolute rip off - deceptive and misleading!

An absolute rip off merchant.

I purchased a number of items from this store and what a mistake that was. "Owner" happy to help before you buy but disappears off the planet when something is wrong.

4x Milwaukee "6Ah" batteries but the ones I received were 5 Ah with 6Ah stickers on them.

Bose Soundlink battery sold as a "Bose" battery (all other non-genuine batteries were labeled "compatible", this was not, hence giving the impression it was genuine. Battery lasted for 2 charges then failed.

Floating glow stick balls - they were tiny 15cm balls. Advertised as 30cm balls and that was the only size they sold so it was obviously not a "wrong product packed" mistake. Refused to refund me in any amount. Insisted I send them back at my expense. Purchased before Xmas so had no choice but to use the glow sticks that came with the smaller balls and obviously am not going to pay (more) to send them back when I bought them for an even that had passed. After dozens of emails they finally offered be a 20% refund but never gave it.

I've had a better sales experience on Temu and that's saying something. This guy is operating in Australia and should comply with our higher standards. Please don't make the mistake of believing that it is a legitimate store because it has an Australian ABN. Stay away and resist the temptation to buy the cheaper products.

12 grudnia 2024
Opinia niezależna
Logo BatteryMate

Odpowiedź od BatteryMate

Thank you for taking the time to leave a review. We're sorry to hear that you feel this way, but we find your feedback inconsistent with your purchasing behavior.

Although your profile has no name, no "verified review" badge, no purchase information and this is the only review that your profile has EVER left (and this naturally raises questions about authenticity) we’ll give the benefit of the doubt and respond to each of your claims as if this is a genuine concern.

Regarding your claims:

The batteries you mentioned are sold clearly as compatible replacements and are labeled accordingly. 

On the glow balls, the product listing specifies dimensions. If something was sent incorrectly, we ALWAYS provide a pre-paid return label, unless the customer agrees to keep the product in exchange of a partial refund.

As for the partial refund, if one was offered and not received, we’d certainly review that if you're willing to share order number - which you haven’t, even privately. (Why?)

You mentioned many negative experiences - yet continued to buy from us several times. If things were truly THAT poor for every single of your order, why return back? There are cheaper alternatives both online and offline, so your repeated choice to shop with us suggests there was some value or trust - something we work very hard to build with every customer.

We’ve fulfilled over 1 million Australian customer orders so far and take pride in being Australian owned & operated business.

If your concern is genuine, we invite you to contact us via email at escalations@batterymate.com.au with your order numbers so we can investigate further.

We remain committed to supporting the vast majority of honest customers who trust us with their orders - and we'll continue doing just that.

Oceniono na 1 z 5

incorrect battery sent out 3 times

incorrect battery sent out 3 times. Saga has been ongoing for 6 months.
Escalated to a manager after getting refunds, returning battery and hoping they send out the correct one.

Alas incorrect one sent out again

17 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

MagSafe 1 Charger

Just purchased a MagSafe 1 charger for an old MacBook. The team were super supportive with my inquiry, and quickly replaced a faulty charger that had been originally sent out.

10 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Worste Company I have ever dealt with

Worste Company I have ever dealt with. I ordered a wireless carplay adapter on 23 Jan,from BatteryMate NSW. Have checked tracking, which still says it has been packed, and that is where it stops, as of today 5 Feb. I have sent 2 Messages asking where it is, finally got email 2 days ago saying they would get back to me, still waiting. I am still waiting to hear back to tell me where it is

23 stycznia 2025
Opinia niezależna

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