BASED Bodyworks 

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

My experience with this based body work support was really good. They actually did better than I expected, they answered my question quickly and give a proper normal answers. They finally shipped my g... Zobacz więcej

Oceniono na 1 z 5

Bought a set in december, it got lost in the airport, and ive contacted them 50 times and never got a reply! Wasted 40 pounds and never recieved anything. We bought from the correct website which was... Zobacz więcej

Oceniono na 4 z 5

as a 3c curly head, i spent hundreds of $ on hair products, trying as i am, not ur mothers, camille rose, mielle and none have come close to based (no glaze). Leave in conditioner is easily the b... Zobacz więcej

Oceniono na 4 z 5

I ordered the complete styling kit along with shampoo and conditioner, but when my package arrived, it was completely empty. The package had been left outside my mailbox by HeltHjem, making it... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody
  2. również w kategorii:
  3. Drogeria
  4. Kosmetyki
  5. Sklep z kosmetykami

The BASED Guarantee

You have 60 days from the day your item is delivered to request a refund.

You can request a refund whether the product is used or unused. If it did not work for you, we will make it right. To start a request, email support@basedbodyworks.com with your order number and a quick note on what went wrong. We will take care of the rest.

Dane kontaktowe

Wszystkie recenzje

(649)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 496

Napisz recenzję
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Oceniono na 1 z 5

No product or response - avoid

I placed an order nearly 1 month ago and still not received the products, even after sending two emails to their contact email and receiving no response. Starting to feel like this is a bogus website and been duped. Avoid!

7 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

This isn’t the experience we want anyone to have. We reply to all emails sent to our support team, so not hearing back isn’t typical. We’re also not seeing an order under your details, which suggests this may not have been placed through our official site.

In some cases, unauthorized sites use our name and branding. Our only official website is basedbodyworks.com.

For guidance on how to identify official purchases, please visit: https://basedbodyworks.com/pages/shop-based-safely

BASED Team

Oceniono na 1 z 5

My order still hasn’t even shipped

My order still hasn’t even shipped. I ordered it May 2nd and it’s been 5 days and nothing even shipped.

7 maja 2026
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Odpowiedź od BASED Bodyworks

Your order was placed on May 2 and was shipped earlier this week Tracking shows it’s already in Florida and should be delivered shortly, within our 5 business day window.

Appreciate your patience while it was being processed. We know it isn't fun waiting.

Oceniono na 2 z 5

This taking forever to get here

This taking forever to get here

6 maja 2026
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

Your order was placed on Sunday and is already in transit, currently in Chicago. As it's Wednesday now, it's still within the 5-day delivery window and should be with you shortly.

We know waiting isn’t fun, but everything is moving as expected.

BASED Team

Oceniono na 1 z 5

Bad customer service and missing item

I ordered off basedbodyworks.com and I was told on the based tiktok account I would get a free toiletry bag when i order a set. I ordered a set of shampoo and conditioner and did not find a toiletry bag in the box. I emailed customer service multiple times and none of them got answered.

3 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

This isn’t the experience we want you to have. We’re not seeing any emails from you in our system, and we respond to all messages sent to support@basedbodyworks.com, so it’s possible your messages didn’t come through or were sent elsewhere.

On the toiletry bag, that’s typically tied to specific promotions or bundles, so we’d want to double check your order.

Please reach out to us at support@basedbodyworks.com with your TikTok order number and reference this review so we can look into it and get this sorted for you.

BASED Team

Oceniono na 4 z 5

Good products but delivery time bit concerning

I ordered sea salt spray and texture powder from the website basedbodyworks.uk I know apparently it’s a scam but it came and it was the real product surprisingly I’m not saying order it from there but I did and the results were so good major upgrade from my previous brand the website promised 2/4 days delivery time but it took 3 weeks so bit concerning but products were real good quality.based please reply you guys saved me thank you

5 maja 2026
Opinia niezależna
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Odpowiedź od BASED Bodyworks

Just to clarify, basedbodyworks.uk is not affiliated with us. Our only official website is basedbodyworks.com, and we don’t operate any UK or regional sites. While you may have received products in this case, those sites are not authorized and can lead to inconsistent experiences like the delivery delay you mentioned.

For guidance on ordering safely, please see: https://basedbodyworks.com/pages/shop-based-safely

Thanks again for the support.

BASED Team

Oceniono na 4 z 5

STAY WELL AWAY.

Spent £40 on 2 product as a gift. No reply from customer support, no shipping info and no product delivered. May as well have thrown my money down the drain. Went to this company specifically for their ethos. Poor judgement on my behalf.
*****UPDATED EDIT*****
The company replied to my email and set everything straight. It turns out I was duped into believing the UK site was legit and that was scammed. Thankfully the guys at Based were super helpful and I was able to get my money back from the bank and reorder the products from the official site.
Experience rated changed from 1-4 I’ll maybe go to 5stars when the products arrive.

5 kwietnia 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

We’re not able to find an order under your details, and we respond to all emails sent to our support team, so not hearing back isn’t typical on our end. This suggests the order may not have been placed through our official site.

In some cases, unauthorized sites use our name and branding. Our only official website is basedbodyworks.com.

For guidance on how to identify official purchases, please visit: https://basedbodyworks.com/pages/shop-based-safely

BASED Team

Oceniono na 5 z 5

Great products and excellent customer service

I wanted to share my experience as I’ve seen quite mixed reviews.

The products themselves are clearly high quality and I can see why they work very well for a lot of people. Unfortunately, they didn’t suit my scalp and I experienced a flare-up, but I understand that this was down to my individual condition rather than the products themselves.

Shipping to the UK did take a little while (around 2 weeks for me), so that’s something to keep in mind if you’re ordering internationally.

Customer service was very good overall. There was a slight delay in getting a response initially, but once they replied, they were helpful, professional, and handled everything properly. They honoured their guarantee and provided a fair refund, which I really appreciated.

Overall, I’m happy with the service I received and would still highly recommend Based Bodyworks, especially as everyone’s experience can differ.

5 maja 2026
Opinia niezależna
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Odpowiedź od BASED Bodyworks

Glad you felt taken care of, even though the products weren’t the right fit for your scalp. That’s exactly why we stand behind the BASED guarantee.

Thanks again for the thoughtful review and recommendation.

BASED Team

Oceniono na 3 z 5

Based clay and deodorant

My clay and deodorant are kinda weird like my deodorant is hard and after about 1-2 hours after applying I smell odor and my clay when I rub it on my hands it just feels like sand

2 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

That’s not how either of those should feel or perform. The deodorant shouldn’t be hard or fade that quickly, and the clay shouldn’t feel gritty when worked in your hands.

We stand behind everything we make with a money-back guarantee. Please reach out to us at support@basedbodyworks.com with your order details and we’ll make this right.

BASED Team

Oceniono na 4 z 5

Good Shipping, Normal products

Their Shipping to UK is accurate. Their products are healthy.

But, I think their products are too gentle. Like the under eye elixir, it didnt do anything to my eyes after 3 months of using it, their skincare cleanser doesent get rid of issues like sabecous filaments, however their moisturizer is good. Their shampoo and conditioner is amazing and will 100% cure dry scalp after a month and half of use, and their curl cream works perfect. Just their skincare I think isn't the best.

As someone who has never used body lotion, I think theirs is normal/good

4 maja 2026
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Odpowiedź od BASED Bodyworks

Glad the shampoo, conditioner, and curl cream are doing their thing for you, and that the moisturizer is landing well too.

We stand behind everything we make with a money-back guarantee, so if anything isn’t working for you, feel free to reach out and we’ll make it right.

Thanks again for taking the time to share this.

BASED Team

Oceniono na 5 z 5

my based experience

i purchased the shampoo and conditioner bundle it is so soothing and calms your scalp all day made with peppermint oil scents making it smell good, look good and feel good which came with a free toiletry bag and on top of that bought the clay and sea salt spray duo these products unlocks my hairs potential so well, will definitely purchase more once i run out also came with another toiletry bag due to the bundle of clay and sea salt spray

2 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

Appreciate you going all in on the bundles. We’ll be here when you’re ready to re-up!

BASED Team

Oceniono na 5 z 5

Very fast shipping

Very fast shipping, very good products and service, very satisfied and happy.

2 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

Fast shipping, solid products, and a good experience all around. That’s what we aim for.

BASED Team

Oceniono na 4 z 5

In the past I ordered one time but now…

In the past I ordered one time but now it doesn’t let me to select Greece as an option at the check out the products are good but pls make shipping available to Greece again !!

2 maja 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

Glad the products are working for you. Shipping availability can change based on carrier constraints, but we’re working on expanding international options.

BASED Team

Oceniono na 3 z 5

Best product i have used but shipping…

Best product i have used but shipping to uk was 20 days and £80 on a £150 order

19 marca 2026
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

We hear you on the shipping time and cost to the UK. International orders can take longer due to transit and customs, and we know that experience needs to be better.

We’re actively working on improving international shipping so it’s faster and more consistent. Thanks again for the feedback.

BASED Team

Oceniono na 2 z 5

I haven't even received it to evaluate…

I haven't even received it to evaluate the product but there shipping is just down right awful and their response to concerns is also ridiculous. We order 4/24 it shipped 4/27 okay fine they sent tracking cool. Well all the track says is label created which seems to me like it hasnt even left their building. Why would you use a shipping company with so many issues. The majority of bad reviews are from the shipping why would you continue shipping through them. I contacted based customer service just to ask if it was actually shipped and they sent me the same tracking info as I already had and it still say label created and they just said sometimes there is no movement with tracking but its still shipped that is the most dumbest answer I have ever received. Do better. It also says 3 to 5 business days so the 5th business day is Monday 5/4. If I do not receive it by then I will not buy the products again.

1 maja 2026
Opinia niezależna
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Odpowiedź od BASED Bodyworks

I’ve taken a closer look at your order and can confirm it has left our facility and is currently in transit. USPS is now showing movement, with an expected delivery by Tuesday. While your order is still within the stated 5 business-day window, we know that the lack of upfront tracking updates doesn’t feel great, and we’re actively working to improve that experience.

We also hear your feedback on shipping. It’s something we’re continuing to review and improve, especially since we know how much it impacts first impressions.

If your order doesn’t arrive within the expected window, please reach back out and we’ll make it right. In the meantime, we really appreciate your patience and feedback.

BASED Team

Oceniono na 4 z 5

Great products but communication lacking

I love this company and the products are very good. However, they need to be better with communication. I have had two orders that were randomly delayed and I was never told why. When I spoke to a real person over the TikTok chat my question was answered with a pre written looking message that had no relation to what I asked. I’m afraid my most recent one will be cancelled because it is not available to purchase anymore. Also RESTOCK BEEF TALLOW ! ! !

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od BASED Bodyworks

Glad you’re enjoying the products, but you should be getting clear, relevant updates, especially if there’s a delay. We’re working on improving that so responses feel helpful and specific.

If your latest order is impacted by availability, we’ll make sure you get a clear update rather than leaving you guessing.

Thanks again for the feedback.

BASED Team

Oceniono na 5 z 5

My 14yr old autistic son ordered £46 of…

My 14yr old autistic son ordered £46 of stuff without my knowledge. Contacted support and had quick response to emails. Refund issued which we are appreciative form.

25 kwietnia 2026
Opinia niezależna
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Odpowiedź od BASED Bodyworks

We’re sorry for the situation here. While we’re not able to provide prepaid return labels for international orders, we understand the circumstances and have gone ahead and issued a full refund as a goodwill gesture.

We hope this helps, and if you need anything further, feel free to reach out.

BASED Team

Oceniono na 2 z 5

It absolutely sucks

It absolutely sucks. The clay is really dense like very oily very very actually doesn’t make my hair stand up at all like I can’t stand it. It’s the worst kind of thing I’ve had but the texture powder was an OK version but I don’t like the products and I bought texture powder and clay for our show, not looking good based.

16 grudnia 2025
Opinia niezależna
Logo BASED Bodyworks

Odpowiedź od BASED Bodyworks

The clay shouldn’t feel that heavy or leave your hair flat like that. It’s designed for a more natural, workable hold, but it still needs to perform.

We stand behind everything we make with a money-back guarantee. If this isn’t working for you, reach out to us at support@basedbodyworks.com with your order details and we’ll make it right.

BASED Team

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