This was my second Car Hire from Bargain Car Rentals in Cairns, and just like the first time, my experience was entirely positive. • Quick Airport Shuttle pick-up; • A great little car (... Zobacz więcej
Lokalizacja
Zmień lokalizację410 Sheridan Street, 4870 Cairns North, Queensland, AU
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Zobacz, co mówią recenzenci
At Townsville Airport pick up was efficient but car was not completely full of petrol. Car performed as expected Transfer from drop off point to Cairns airport, we had to wait until they had a ful... Zobacz więcej
Bargain car rentals is ok but not the best off airport rental business I have used. The standard car I rented had done 84000kms and had a significant numbers of scratches and small dents. The customer... Zobacz więcej
I am a returning customer to Bargain Car Rentals in Cairns. Staff experience is professional and courteous. The vehicle was clean reliable and was certainly adequate for our needs. When l fly to Cair... Zobacz więcej
Informacje dotyczące firmy
O Bargain Car Rentals Australia - Cairns Airport
Napisane przez firmę
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Dane kontaktowe
410 Sheridan Street, 4870, Cairns North, Queensland, Australia
4,4
Doskonała
5 tys. recenzji
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Instructions for pick up need to better…
Instructions for pick up from the airport we're a bit off. The pick up area was on the complete òpposite side of the airport than explained in our email. We called the number numerous times but since our phone was out of country the office did not contact us and we had to pay a taxi to get us to the off airport rental site. We were told to contact corporate to see if we could get reimbursement. Will have to see where that goes once we return home. Otherwise, we did get a car and were encouraged to purchase the additional extra covered even though we had a third party rental coverage tbat was supposed to be included with our rental through vroomvroomvroom.com which increased the cost quite considerably than we had planned.
6 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
It is unfortunate that the shuttle instructions you were provided weren't accurate. We do have a map for each location on our website showing exactly where the pick-up is.
We're very sorry that the conversation at the depot was confusing. We are required to inform our customers of any risks they're taking, so regarding the third-party insurance, this product is not related to Bargain Car Rentals, and this is where the confusion lies. It cannot reduce your excess, and if an accident occurs, all excesses and fees are payable to us.
You can then file a claim to be reimbursed through the third-party insurance provider. We do then have to advise you of the conditions of the basic level of coverage, so you're aware of what you could be paying to be reimbursed at a later date.
We hope your next rental goes smoother.
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear that you had an excellent experience with our customer service during pick up. Thank you for your wonderful feedback!
Easy and quick process to get our hire…
Easy and quick process to get our hire care on the day. Staff were very cheerful and helpful. Vehicle was just right for our needs and was a pleasure to drive.
We dropped the car back and were on the shuttle to the airport within minutes.
17 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
Thank you for adding your review!
We are glad to hear our staff and services were up tot he standard we expect, we hope to welcome you again soon!
Easy to deal with and cars in good condition
Punctual pick up from airport,smooth car pick up(I had pre filled all details),car performed reliably over the 20 days and drop off had not hassles although I did take out full insurance which does make drop off easy…driver to airport was could enough to take bags out of vehicle
22 lipca 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear about your positive experience, from the punctual airport pick-up to the smooth car collection and reliable performance. It's great to know the drop-off was hassle-free!
Great little car had a good experience…
Great little car had a good experience with it
16 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so glad to hear you had a good experience with our car! Thank you for your positive feedback, we truly appreciate it.
Slightly scary pick up process
Booking process through Vroom was simple.
Check in involved a rather complex explanation about liability, especially the advice that we would be required to pay further hire charges if the vehicle was off the road for repairs. This was unexpected and new to us after many years of hiring vehicles.
On return we advised the accepting agent that the skinny get me home spare tyre was under inflated. She advised that this is the way it should be. This is incorrect, as the profile and size of the tyre requires a higher pressure.
3 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
Hi Alastair,
Our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.
I will be passing feedback along about your depot interaction and the space saver included with the vehicle.
Affordable rental car
The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable with basic cover which was no added cost just the $500 bond and the staff member said we would be driving an uninsured car if we didn't take the highrst insurance option. The rental protection had full costs returned as long as the base 3rd party was in the rental agreement
I didn't appreciate the threat and pressure from him to pay another $300 plus for a week to cover things very unlikely to happen
17 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We appreciate you sharing your feedback regarding your recent rental experience. We are glad to hear that you found the car to be a good value and that our airport shuttle service was great. We understand your frustration regarding the experience around cover and we will take on this feedback to help improve our services. Thank you for your review!
Great in the end
Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked windscreen however on return we had an amazing person who made the return very quick and easy and drove us to the airport before the actual opening time.I would give him a 10/10.I have used before and would use again
8 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're truly sorry to hear about the difficulties you experienced during check in and with the initial vehicle. We appreciate you bringing this to our attention. We're delighted to know that the return process was quick and easy, and that our team member provided excellent service by driving you to the airport. We value your loyalty, and we look forward to seeing you again!
We enjoyed the vehicle we rented
We enjoyed the vehicle we rented, late model Honda.
Checking in was easy, drop off was painless. Good shuttle service to the airport.
The downside was it was difficult to contact some-one to shuttle us airport to depot.
29 lipca 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear you enjoyed the vehicle and found the check in and drop off processes easy, along with our shuttle service to the airport. We're sorry for the trouble you had reaching us for your shuttle pick up. To save our customers time and avoid any hold waits, we use an automated pick up request line. We appreciate your feedback as we continuously work to make this process even smoother. Thank you for your review!
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back.
Quality late model car
Quality late model car. Professional and friendly staff made the whole process smooth and easy
8 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you enjoyed the quality of our car. It's wonderful that our professional and friendly staff made the process smooth and easy for you!
A TRUE PROFESSIONAL COMPANY true professional company with…
A true professional company with competent friendly staff. The pick up and drop off was speedy and efficient.
We will DEFINENTlY use Bargain Cars again.
We had 12 days of joy.
27 July to 8 August
Competitive price
27 lipca 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you had such a positive experience with our friendly staff! It's wonderful that your pick-up and drop-off were speedy and efficient, and that you enjoyed 12 days of joy with our competitive price. Thank you for your kind review, we truly look forward to welcoming you back again!
False advertisement and cheap cars with problems
They advertise that they rent "New cars at a bargain price". In reality, the car we got had almost 70 000 km, brakes were due to be changed, it had problem with head beams efficiency, etc. Their fleet is mostly composed of the cheapest brands on the market (mostly MG). During our rental, we experienced poor customer service (do not return emails). When I reported those issues to the Cairns Bargain office manager, he was listening passively, did not lift a finger to help and instead of showing interest in the problems I was reporting and suggesting solutions, he told me that we were more than welcome to rent from elsewhere next time.
12 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
Hi Andy,
Our fleet does change from location to location with what we have available and at most a vehicle will stay with us for 3 years from its manufacture date, they are always serviced regularly and are generally rotated out of fleet before that KM reading, the vehicle you were provided is in that process of being rotated out currently for example.
I have had a look through and could not find any emails from your email address listed on your booking but your concerns about the vehicle were noted by the depot staff and communicated to our fleet team.
If you have any specific inquiries for your booking don't hesitate to reach out to info@bargaincarrentals.com.au
Excellent experience throughout
Excellent experience throughout. Great staff, attentive and pleasant. Car was great.
14 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you had an excellent experience with us! It's wonderful to know our staff were attentive and pleasant, and that you were happy with the car. We look forward to seeing you again!
Great service
Great service, friendly staff, i will definately recommend Bargain car hire to family and friends
12 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that you experienced great service and found our staff friendly. We truly appreciate you recommending Bargain car hire to your family and friends!
Whole transaction went smoothly from…
Whole transaction went smoothly from booking online to getting dropped back to the airport.
6 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that your entire experience, from booking online to your airport drop-off, went smoothly! Thank you for sharing your positive feedback.
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear that your pickup and return experience was so easy! We appreciate your kind words!
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We appreciate you taking the time to share your feedback. We're glad to hear that our service was helpful as expected!
Beware of taking out an insurance package online.
Beware of taking out an insurance package online. Don't.!! Wait till you're actually picking the car up. This experience ended up being the MOST EXPENSIVE car rental EVER in all my years of renting. It was not! a bargain. A middleman company called Discover, based in Europe, apart from the rental, also sold insurance that is absolutely useless in Australia. They also cost me a sneaky hidden international exchange rate fee on my credit card. I did get a vehicle upgrade thanks to the staff at the Cairns depot. They were well intentioned and honest. Thank you to Corey.
21 lipca 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We appreciate you sharing your recent car rental experience with us. We understand your frustration regarding the online insurance purchase and the unexpected international exchange rate fee. It's concerning to hear about the issues with the third-party insurance and the impact it had on your overall cost. We are glad our Cairns team could provide a vehicle upgrade and positive service. We are always working to improve our processes and prevent such situations for our customers.
Couldn't get hold of company on phone…
Couldn't get hold of company on phone number provided when at Cairns airport ringing for shuttle.
8 sierpnia 2026
Odpowiedź od Bargain Car Rentals Australia - Cairns Airport
We're very sorry that you weren't able to get in contact with us. Can you reach out to us at info@bargaincarrentals.com.au with the number you called so we can investigate what went wrong?
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