Bags of Love Recenzje 

7444
Wynik TrustScore: 4 na 5

4,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is the second 120cm x 60cm panoramic canvas we have had done and it’s very good quality at a fantastic price. They double check everything with you so you are completely happy before you commit... Zobacz więcej

Oceniono na 5 z 5

I ordered x 4 strings of the fabric photo upload bunting (square). From start to finish the service by Yash was fantastic. I placed my order late but the Bags of love team made sure the product arri... Zobacz więcej

Oceniono na 5 z 5

Our order was not quite right but the company were so obliging and sorted it out straight away, sending us the corrected item. This was divine

Oceniono na 4 z 5

Great customer service and prompt delivery. This is our second purchase from this company. It would have been 5 stars but; unlike our first order, this canvas did not come with the metal mounting b... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

Informacje przekazane przez różne źródła zewnętrzne

Design products online in exceptional quality, built to last, by our talented team in London.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 73% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(7444)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 68

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered a large banner for our school…

I ordered a large banner for our school with our school crest/logo and it is absolutely stunning!! We are so happy with it. The price was unbeatable. It is on linen and the letter and detail is outstanding. I’m honestly so shocked that it is as perfect as it is. Thank you so much. This company is legit order from them. We will be back! Shipping was super fast and I got updates regularly.

27 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I recently complained about the quality…

I recently complained about the quality of a handkerchief that I had ordered in organic cotton that had been apparently mislabelled as polyester. The customer Team reached out to me and kindly replaced the handkerchief free of charge with another fabric.

They were very prompt in their response and I’m grateful for that

10 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent quality gift

Excellent quality large bone china mug, did a collage photo print of pets which came out perfectly. Been through the dishwasher several times so looks like it will stand up well to use. Not the cheapest around but well worth the money for the perfect gift. So good I’ve already ordered another for myself!

20 maja 2024
Opinia niezależna
Oceniono na 2 z 5

Dishonest …

Very disappointed with the poor quality of the product. I ordered a handkerchief for my dad in organic cotton but the product when it arrived had a polyester label. I complained and was told they accidentally put the wrong label on the material. The fabric is undoubtedly polyester but was told it wasn’t. I asked for a replacement but was told I could send it back for them to change the label to read cotton which it clearly isn’t. Given the expense I am very disappointed and will never use this company again.

10 maja 2024
Opinia niezależna
Logo Bags of Love

Odpowiedź od Bags of Love

I'm truly sorry about your recent experience with our product and understand your disappointment. The quality of our items and the satisfaction of our customers are our top priorities, and it is clear that we have not met your expectations in this instance.
We understand the importance of receiving the correct product, especially when it comes to something as special as a gift for a loved one.

One of our team members will be reaching out to you directly to discuss your concerns and find a resolution that works for you.

Once again, my sincere apologies.

Oceniono na 1 z 5

Still awaiting refund

I have had an awful experience with this company. I made an order and a week later I am told that the ribbon needed for my order was out of stock. I asked for a refund and made an order with another company. Bags of love kept emailing me offering vouchers / discounts etc which I kept declining and asking for my money back. I have had to ask six times for a refund, I am still awaiting this. I would NOT recommend this company and will definitely not be using them in the future.

6 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I love love love ❤️

I have used Bags of Love a few times over the last year for a photograph blanket and pillows. As you design your pieces on line, you sometimes need a professional eye so I contacted them for a on-line chat. Each time, great advice was given and I was reassured to place my order. I was not disappointed. I love love love the quality of the products and have will have no hesitation in using them again.

1 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Super service, super quality

Ordered an acrylic block with custom art work on.

Order process was seamless.

Uploaded image required using their website.

Block arrived a week later.

I was kept updated at every stage.

Perfect.

Decent price.

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Nice finish!

Very happy with all products received, really nice quality and finish! Good communication, polite and friendly! ..the only to check is the delivery, processing and delivery have separate times, it is stated on website! be aware of this. I would definitely order again, I have ordered multiple products and been so happy with each one especially as they've been for big emotional occasions. Thank you!!

10 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Poor Customer Service

Very disappointed with bags of love. I used to order from them regularly despite the price as I loved their print quality on vests and masks. I ordered a long sleeve shirt for a friend for her to wear at the event and when it arrived it was simply awful. The cut wasn't round it was a scoop too. Bags offered a 30% refund only or a reprint (which i dont need as the event was last week). Cheaper alternatives to Bags offered me 100% refund if the print was bad.

Upd got a full refund. Updating my rating as I'm happy with the outcome.

10 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Quality, design colours excellent.

I have been so pleased with the quality of the blankets that have been produced and my design was just how I wanted it to be. I have ordered three blankets as presents over the last year and they have been well received. My granddaughters have been delighted with them. I also had wallpaper printed in the design of my choice and this was fantastic. My granddaughter has all her horse friends on the wall now.

28 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Very unhappy

Very unhappy. I have received a damaged order which is for an 80th birthday present. I contacted 'customer services' a call centre in India that were unhelpful and cannot give me timescales for resolution other than plucking wildly different things out of thin air. There is no customer service, I have no information and do not know if there will be a resolution. I now need to go elsewhere and spend out more money. I want my money back Bags of Love / Contrado. I don't appreciate being fobbed off and will never use this company again.

13 marca 2024
Opinia niezależna
Logo Bags of Love

Odpowiedź od Bags of Love

Hi Redgrave,

Thank you for sharing your experience.

My sincere apologies for your experience and I see that you were in touch with our customer service team and a dedicated team member helped with expedited reprint, processing on the same day you got in touch with the team. I hope that the reprint met your expectations. Once again, my sincere apologies for the inconvenience.

Oceniono na 5 z 5

Fabulous service

I ordered 2 tea towels with my selected images printed on them. Very easy to do using my phone. The quality of print and product was superb, excellent communication throughout the process right up to delivery. Fast, efficient service, can’t recommend enough.

26 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing service and beautiful job at…

Amazing service and beautiful job at personalising a candle for my mum she loves it so much thank you ,and thank you for very fast delivery I ordered very last min and didnt expect delivery til later this week but got my order Saturday morn and only ordered it thurs night very happy with that service thank you.

9 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Bags of Love - amazing product and service.

Bags of Love provided us with a beautiful product which I had ordered as a present for someone after getting one for ourselves. It was equally well received. Tejas in Customer Services was exceptionally helpful and I would readily recommend them.

20 lipca 2023
Opinia niezależna

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