Bags of Love Recenzje 

7445
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

HI all, Quick update about my previous bad experience eith Bags of love ,I am now one happy bunny for they have rectify the issue that I had with a couple of items ordered from them . I am now... Zobacz więcej

Oceniono na 5 z 5

This is the second 120cm x 60cm panoramic canvas we have had done and it’s very good quality at a fantastic price. They double check everything with you so you are completely happy before you commit... Zobacz więcej

Oceniono na 4 z 5

Great customer service and prompt delivery. This is our second purchase from this company. It would have been 5 stars but; unlike our first order, this canvas did not come with the metal mounting b... Zobacz więcej

Oceniono na 1 z 5

Ordered a personalised lanyard on 22nd January. Stated to be dispatched 26th January. Contacted customer service agents twice only to be once fobbed off, and secondly assured it was going to be dispa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami

Informacje przekazane przez różne źródła zewnętrzne

Design products online in exceptional quality, built to last, by our talented team in London.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 73% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(7445)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 68

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely gorgeous

Absolutely gorgeous. I ordered an enlargement of a photograph my husband took on canvas and I was concerned, because of the size, it wouldn’t be very crisp. The canvas is stunning. I’m really thrilled. Thank you so much. I’d definitely recommend this company.

15 października 2024
Opinia niezależna
Oceniono na 5 z 5

Fast efficient friendly service

Fast efficient friendly service. Would well recommend and will be using them again.
I received the personal photo blanket with speedy postage and was not disappointed. Looks amazing thank you :)

9 października 2024
Opinia niezależna
Oceniono na 5 z 5

absolute excellant service.

absolute excellant service.. brilliant communication.. and a stunning end result re canvas pic... cannot rate highly enough and will go nowhere else for any pics... 10/10...

8 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service from Kajal

Great customer service from Kajal, who personally ensured that a photobook I'd ordered as a present for my Grandma's 100th birthday arrived in time. The photobook tool was also really easy to use and made a great gift. Thank you!

6 września 2024
Opinia niezależna
Oceniono na 5 z 5

I have used Bags of Love twice now and…

I have used Bags of Love twice now and the quality and use of online design and choice of fabrics excellent. The courier was slow but as soon as I emailed the company it was sorted out. Happy to recommend. 👍

30 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

I couldn't be happier with mOutstanding Customer Service and High-Quality Products! I couldn't be happier with my experience with Bags of Love.

I couldn't be happier with my experience with Bags of Love. The customer support team went above and beyond to ensure all my needs were met, displaying exceptional attention to detail and genuine care. From the moment I reached out, they were incredibly nice, guiding me through every step of the process with patience and professionalism. The quality of the products is top-notch, and they truly made sure I was satisfied with every aspect of my purchase. I highly recommend Bags of Love for anyone looking for great service and beautiful products. Five stars well deserved!

27 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

An Awful Website that just does not deliver

I have just spent 5 days adding photos to a photo album for my daughters 30 Birthday and then this morning all the collages disappeared. When I went to find out about it all I got was an AI robot that would only answer specific questions and nothing about collages. Now after retrying to get everything back it has completly failed and now when I go back in the photo album I created has disapperaed and I am left with nothing. This company is a complete joke and dangerous as they lead you up a path where you think you are getting a great service but in reality it is awful.

02/09: just after seeing a review comment from "Bags of Love" and it does not fill me with any confidence. At no stage have they said that they will provide the facility to ask an open question such as why the photo montage tool is deleting all my photos or that the app just freezes as you are doing something and you lose everything. I did actually save several times and the app confirmed saved but nothing must have been saved. The one thing I would say about my experience is that it made me aware of how wrong these things can go, so I took the time to research fully the options that were available as well as feedback/reviews. This allowed me to choose an alternative company that had an app you could download instead of doing everything online. The app worked really well and when I saved it was always available and never broke down. They ended up cheaper than "BAGS OF LOVE" but still have to recieve the album so will give an update on delivery and quality of the product once I get it.

27 sierpnia 2024
Opinia niezależna
Logo Bags of Love

Odpowiedź od Bags of Love

Dear Joe,

I’m truly sorry to hear about the issues you experienced with your photo album. We understand how frustrating it must be to spend so much time on a project only to encounter problems, and we sincerely apologize for the inconvenience this has caused.

We’d like to resolve this as quickly as possible. To assist you better, we will be reaching out to you via email to gather more details about your experience. This will help us investigate the issue thoroughly and work towards a solution.

Please note that if designs are not saved to the cart or if account details are not added, they might be removed as they are stored in your browser’s cookies or cache. To avoid this in the future, we recommend saving your designs for later at the checkout page, which allows you to access and continue from the same point.

Thank you for bringing this to our attention. We are committed to improving our service and ensuring that your experience is a positive one. We appreciate your patience and look forward to resolving this matter for you.

Best regards,
Bags of Love Team.

Oceniono na 5 z 5

Printed image on a plate

I wanted a circular image on a circular plate as part of a fun present. I have previously had art work printed on a glazed expensive porcelain plate and was surprised at the price of the plastic plates. Excellent value. The product arrived promptly. The staff had checked the image and it was perfectly centred. Great colours!

13 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Time wasters

I'm surprised with the similarly written positive reviews here. I had a bad experience. The collage design part of their website is very clunky and I wasted two hrs on it. No problem they said, we can sort, but the result they came up with had funny lines between the photos and when I asked them to fix it the the customer service fiasco started. Umpteen phone calls and >24hrs later I never had a single email from them and they kept lying about when they would get back to me. Their design team is in India and their comms seem to be poor. Life is too short for this kind of stuff. Went elsewhere.

24 lipca 2024
Opinia niezależna
Logo Bags of Love

Odpowiedź od Bags of Love

Hi Bruce,

First of all, I would like to apologize for the experience you've had. We strive to provide the best customer support and assist our clients in every way possible. We'll review your case and get in touch with you as soon as possible to resolve this issue. Thank you for bringing this to our attention.

Best Regards,
Bags of Love team

Oceniono na 5 z 5

Words can’t describe how good this company is

Once again I ordered a canvas from bags of love and this company never fails to exceed expectations, the canvas was ordered Monday evening and arrived Wednesday early morning, during every stage of production the company sent me an email updating me and reopened super fast when I messaged them a query.

Honestly I said it last time and I’ll say it again. If you want a canvas or anything like that made. Don’t waste money on other company this is the only company I trust to make my canvas because it’s so clear that they put love and care into making your order. To other companies you are just their income, but you bags of love they treat you like your a friend and they are doing you a favour.

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

What a fantastic company.

What a fantastic company.
I ordered a photobook for a teacher's gift.
The order was very last minute. When placing the order I contacted customer services, who advised the best delivery and helped progress the order as soon as it was made.
True to their next day delivery promise, I received the photobook the next morning.
Not only a fantastically quick service, but the book itself was great quality and the print was excellent.
I would highly recommend this company.

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

First Class

I cannot fault the service, it was 1st class. The china baubles were packaged and delivered in one piece and no breakages. The quality of the product is excellent. I would very much recommend Bags of Love and will definitely purchase from them again. Many thanks

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect Product, Perfect Company to deal with

This was the 4th shirt I've ordered & I'm truly delighted with them all. This 4th one was the best as I've perfected my design following advice from Kajal who was very helpful on a number of matters. Received all very quickly & great e mail support for a couple of queries that I had. Great quality & fit with incredibly accurate design & reproduction of photos & printing.

5 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service! I called before and after placing the order as needed the item rushed and delivered within 2 days. The team talked me through the process. When it looked like they may not be able to ship the item in time, we discussed collection from their London location as an alternative - but in the end they did manage to ship it. Item was great - really high quality - and the service was top notch!

3 lipca 2024
Opinia niezależna

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