Azores Getaways - Azores Vacations Specialists Recenzje 

3025
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was thrilled with the prompt service and attention to detail for our trip. I was appreciative of the recommendation to shift our departure date by 1 day to save a substantial amount of money. Mario... Zobacz więcej

Oceniono na 5 z 5

The booking process via phone was very easy. The hotels and car rentals were waiting for us on arrival. The receiving of all update emails/texts/Whatapp was a very comforting thing to do. Staff i... Zobacz więcej

Oceniono na 5 z 5

The personal service and attention to detail that Sofia Cardoso has shown us has been nothing short of amazing. Many thanks to Sofia. We are very much looking forward to our trip to Terceira in Februa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very responsive to trip adjustments including extra days and a last minute change of dates, Beatriz told us when she would be in the office and so we knew exactly when a reply was on the way. Very... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

O Azores Getaways - Azores Vacations Specialists

Napisane przez firmę

Azores Getaways is your local expert for unforgettable trips to the Azores.

As the only travel agency born and based in these islands, we create completely customized travel packages with flights, handpicked accommodations, and exclusive experiences — all backed by insider knowledge only true locals can offer. Our Azorean team handles every detail for stress-free travel, from volcanic adventures to whale-watching and authentic cultural immersion. Transparent pricing, no hidden fees, just seamless service from booking to homecoming.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(3025)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 978

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Oceniono na 5 z 5

Excellent service

Excellent job adjusting our travel package to the Azores to match our needs. Shoulder season prices provides very good value.

1 września 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Anthony,

Thank you for the kind words! We are so pleased the team was able to tailor the package just right for you.

We cannot wait for you to discover the Azores!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

A pleasure to deal with Azores Getaways

Adrianna was great! Throughout our booking process she was helpful, knowledgeable, friendly and professional. An absolute pleasure to deal with Adrianna and Azores Getaways. We’re very excited about our upcoming trip.

31 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Ilan,

Thank you for this wonderful review! We are so pleased Adriana was able to make the whole process feel so enjoyable. We will make sure she gets to read this!

We are just as excited as you are!

Kindest regards,
Azores Getaways Team

Oceniono na 4 z 5

The original customer service contact I…

The original customer service contact I had was knowledgeable and went out of his way to make sure he minimized my layover time.

31 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Denise,

Thank you for the kind words! We are so pleased the team went the extra mile to make your journey as smooth as possible.

Get ready for an unforgettable adventure!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Jose,

Thank you for the kind words! Eight trips in and your continued trust truly means everything to us. 💚

We hope the Azores left a lasting impression and that we get to plan your next adventure there soon!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

A Great Group to Work With

All questions before booking were answered quickly. An issue with my credit card company questioning a charge in the Azores was quickly resolved. They also have been good at communicating after the booking.

23 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Peter,

Thank you for this wonderful review! We are so pleased the team was there whenever you needed them, from the first question right through to after the booking. Glad the credit card situation was sorted out smoothly too.

Visiting all the islands in 2027 is going to be an unforgettable experience. We cannot wait!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Always pleased with traveling with…

Always pleased with traveling with Azores getaways

20 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Linda,

Thank you for the kind words! Your continued trust means the world to us.

We cannot wait for your next Azores adventure to begin!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

The itinerary made for us looks great

The itinerary made for us looks great - the cost of everything is affordable. We are looking forward to our trip

7 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Kimberly,

Thank you for the kind words! We are so pleased the itinerary hit the mark and that everything felt great value.

The best is yet to come!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Excelente experiência!

Fiquei muito satisfeita com todo o processo de organização da nossa viagem a São Miguel. Desde o primeiro contacto, o atendimento foi muito atencioso, profissional e sempre disponível para esclarecer as nossas dúvidas.
O processo de reserva foi simples e transparente e senti sempre que tivemos um acompanhamento próximo, o que nos transmitiu muita confiança.
A viagem correu muito bem e correspondeu às nossas expectativas. Recomendo sem dúvida esta agência a quem esteja a pensar organizar uma viagem aos Açores. Muito obrigada por todo o profissionalismo e atenção!

22 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Estimada Paula,

Muito obrigado pela sua avaliação e pela recomendação! Ficamos muito contentes por saber que toda a experiência, desde o primeiro contacto até à viagem, esteve à altura das suas expectativas. É sempre uma enorme satisfação saber que os nossos viajantes partiram com confiança e regressaram felizes.

Esperamos ter o prazer de a receber novamente em breve!

Atenciosamente,
Equipa Azores Getaways

Oceniono na 5 z 5

Everything was responded fast the agent…

Everything was responded fast the agent was very helpful

22 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Jacky,

Thank you for the kind words! We are so pleased the team was responsive and helpful throughout.

The Azores is going to be worth every bit of the wait!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Amazing Experience

The booking associates were extremely helpful as there were issues with my 2nd traveler but they got it taken care of. The structure of the trip was perfect as we were not obligated to a specific tour group guideline and could do what we wanted. I would highly recommend.

19 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Christine,

Thank you for this wonderful review and for the kind recommendation! We are so pleased the team was able to sort everything out smoothly and that the flexibility of the trip made the experience even better.

We hope the Azores left a lasting impression and that we get to plan another adventure for you soon!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Azores Getaways was very thorough with…

Azores Getaways was very thorough with our vacation planning. Lezabeth Le was very responsive, she listened to what we were looking for, answered all of our questions, tweaked our itinerary, and the booking was quick. She gave us a great follow-up email with suggestions for tours and restaurants. Looking forward to our trip!

27 sierpnia 2026
Opinia niezależna
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Jean,

Thank you for this wonderful review! We are so pleased Lezabeth was able to take such good care of you and that everything came together so smoothly. We will make sure she gets to read this!

We cannot wait for you to experience the Azores!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

We booked our trip over the phone

We booked our trip over the phone, and Mr Soares was a great help and found different options that were not on the site calendar, It was very nice to speak with him.

20 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Donald,

Thank you for the kind words! We are so pleased Pedro was able to go the extra mile and find the right options for you. We will make sure he gets to read this!

We cannot wait for your adventure to begin!

Kindest regards,
Azores Getaways Team

Oceniono na 2 z 5

Incompetent customer service, this time.

I have booked with Azores Getaways and Portugal Getaways in the past and it's always been a pleasure. This time was so poorly handled that I'm not sure I'll use them again, I was considering Yes Getaways.

The airline charged my credit card directly, all payments should be through Azores Getaways as the travel agency

The agents can't do basic math to calculate seating & baggage charges, or update balance owing on account.

Seat selection took a lot longer than it should have. I went around in circles with them and ended up at the seats I had originally chosen.

Errors & omissions on the booking were always blamed on the airline or my confusion, lol. But they did finally go and get some help from the finance team!

Hopefully the trip in November will be as wonderful as my past ones have.

21 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Sandra,

Thank you for your honest feedback, and for your continued loyalty to our brands over the years. That means a great deal to us.

We are truly sorry that this booking experience fell short of the standard you are accustomed to from us. The confusion and back-and-forth you dealt with is not what we want for any traveler, least of all a returning one like yourself.

We are glad our finance team was able to solve any irregularities, and we are confident your upcoming trip will be a reminder of why you have trusted us all these years. We will be here to make sure of it.

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Personalized customer service!

Beatriz really spent time listening to the type of vacation that my husband and I were looking for. She put together a great itinerary for us that same day! She was very helpful.

26 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Kirsten,

Thank you for the kind words! We are so pleased Beatriz was able to put together the perfect itinerary so quickly. We will make sure she gets to read this!

We cannot wait for you to experience the Azores!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Muito atenciosos

Muito atenciosos. Bom serviço até agora.

19 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Estimada Maria,

Muito obrigado pela sua avaliação! É um prazer saber que tem tido uma boa experiência connosco até agora.

Esperamos que esteja a aproveitar cada momento dos Açores!

Atenciosamente,
Equipa Azores Getaways

Oceniono na 5 z 5

Personalized trip, great communication!

Personalized experience working with Carolina! She helped us update our itinerary to make it work with how we want to experience the Azores islands for our honeymoon. Friendly, accommodating, and prompt communication!

25 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Sara,

Thank you for this wonderful review! We are so pleased Carolina was able to tailor everything to make your honeymoon itinerary just right. We will make sure she gets to read this!

We are just as excited as you are for this special trip!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Steve Frick

Steve Frick
This will be our 2nd trip (June '27) with Azores Getaways in two years. Worked with Andreia & Luisa--both TREMENDOUS! Excellent communicators, incredibly responsive, knowledgeable, and helpful! Booking was, dare I say it, almost fun! This company is committed to customer service and excellence! Stationed at Lajes Field (U.S. Air Force) and lived on Terceira for 2 years a long time ago. Love Terceira and love the Azores!!

30 sierpnia 2026
Opinia niezależna
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Steve,

Thank you for this wonderful review! We are so pleased Andreia and Luisa made such a strong impression and that the booking process felt almost fun. We will make sure they both get to read this!

How special to be returning to Terceira after living there. We cannot wait for you to rediscover the island you love next June!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Great communication

Great communication, the booking process was easy.

25 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Casey,

Thank you for the kind words! We are so pleased the communication and booking process felt smooth from start to finish.

We hope the Azores left a lasting impression and that we get to plan another adventure for you soon!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

Very helpful and cheerful service.

Very helpful and cheerful service.

14 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Beverly,

Thank you for the kind words! We are so pleased the team made such a warm impression.

We cannot wait for you to experience the Azores!

Kindest regards,
Azores Getaways Team

Oceniono na 5 z 5

very patient accommodating and helpful

very patient accommodating and helpful

24 sierpnia 2026
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Odpowiedź od Azores Getaways - Azores Vacations Specialists

Dear Dean,

Thank you for the kind words! We are so pleased the team made such a great impression.

We have a feeling the Azores is going to exceed every expectation!

Kindest regards,
Azores Getaways Team

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