I was thrilled with the prompt service and attention to detail for our trip. I was appreciative of the recommendation to shift our departure date by 1 day to save a substantial amount of money. Mario... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The personal service and attention to detail that Sofia Cardoso has shown us has been nothing short of amazing. Many thanks to Sofia. We are very much looking forward to our trip to Terceira in Februa... Zobacz więcej
Reakcja na opinię
Very responsive to trip adjustments including extra days and a last minute change of dates, Beatriz told us when she would be in the office and so we knew exactly when a reply was on the way. Very... Zobacz więcej
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We recently booked a vacation experience with Azores Getaways. Inês Sousa helped us pick a trip that was designed specifically for us. She was very easy to work with and was sensitive to our needs w... Zobacz więcej
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Informacje dotyczące firmy
O Azores Getaways - Azores Vacations Specialists
Napisane przez firmę
Azores Getaways is your local expert for unforgettable trips to the Azores.
As the only travel agency born and based in these islands, we create completely customized travel packages with flights, handpicked accommodations, and exclusive experiences — all backed by insider knowledge only true locals can offer. Our Azorean team handles every detail for stress-free travel, from volcanic adventures to whale-watching and authentic cultural immersion. Transparent pricing, no hidden fees, just seamless service from booking to homecoming.
As the only travel agency born and based in these islands, we create completely customized travel packages with flights, handpicked accommodations, and exclusive experiences — all backed by insider knowledge only true locals can offer. Our Azorean team handles every detail for stress-free travel, from volcanic adventures to whale-watching and authentic cultural immersion. Transparent pricing, no hidden fees, just seamless service from booking to homecoming.
Dane kontaktowe
Avenida Eng. Luís Alberto Meireles Martins Mota, nº 8, 9560-414, Lagoa, Portugalia
- +1 857-557-6251,+1 647-946-8245
- bookings@azoresgetaways.com
- azoresgetaways.com
4,8
Doskonała
3 tys. recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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This is my 2nd time using Azores…
This is my 2nd time using Azores Getaways and I am very pleased with them. Decent deals for packages with smooth booking process. All flights, hotels, and arrangements were as expected without any issues. I appreciate having their emergency number available if any issues arise during the trip. My only complaint is the scheduled arrival times at the airports. While I appreciate them being cautious and not wanting anyone to miss flights or have issues, the scheduled arrival times were not reasonable. Initially we were scheduled for a transfer to the Lisbon airport 3hrs before flight departure. Before our trip we were contacted and told our transport time was updated to arrive 4hrs prior. When I called to inquire about the change, I was told that someone had recently missed their flight with a 3hr transfer and that we were required to arrive 4hrs before due to high volumes at the airport. We arrived so early that our ticket gate was not even open for us to check our baggage or check in, so we were stuck at the airport entry which was PACKED with people and no where to sit. There were two flights to our destination of Sao Miguel before our scheduled flight- we tried to rebook on the earlier flights since we were there so early, but were unable to due to how Azores Getaways had booked our flights as a package. Despite the airport being packed, security and ticket lines were not long or slow and made the arrival time seem even more unnecessary. If anything, 60% of flights from Lisbon are delayed, so arriving that early makes even less sense. Our flight was delayed, so we spent almost 6hrs in the airport when we could have been enjoying time in Lisbon or Sao Miguel. It does not seem reasonable to require everyone to arrive early because one person couldn’t make their flight… we had a similar experience on the return flight we were told to arrive at Ponta Delgada airport at 4:30am to return our car for a 6:30am flight. However, the car rental place and airport did not even open until 5am. We were at the car place before staff even arrived to open up. In the future if we use Azores Getaways I will book my transfers myself and use my judgement to arrive at the times that seem reasonable for the situation. The biggest downfall of the trip was long travel and layovers, so the extra airport time was really salt in the wound! Otherwise, we had a great experience and would have loved to spend more time in Sao Miguel. The booking agent said 3 days was plenty to see everything on the island, but we like to really get to know a place and its culture and people- not just check the box of tourist sites- so we would have enjoyed a couple more days. For anyone who likes to wander streets and take their time to see the lesser known sites, is recommend 5 days in Sao Miguel. I appreciated the flexibly we had in booking to add a two day stopover in Lisbon.
7 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Bethany,
Thank you for coming back for a second trip and for taking the time to share such detailed feedback! We are so pleased the overall experience was positive and that everything ran smoothly from flights to hotels and arrangements.
We understand the airport arrival times felt excessive and we appreciate you sharing that perspective. The early arrival recommendation for Lisbon is something we apply with caution given how busy the airport can get, though we hear your point and will take it into consideration. We do sincerely apologise for the car rental timing at Ponta Delgada as that information should have been more accurately communicated.
We also appreciate your thoughts on the time spent in São Miguel. Every traveler experiences the islands differently and your insight is a valuable reminder that some guests prefer a slower, deeper experience.
We hope the Azores left a lasting impression and that we get the opportunity to plan an even better trip for you next time!
Kindest regards,
Azores Getaways Team
A lifetime memory!!!
Number one has started off with ChatGPT apparently it’s I’m liking. Then I found Azores getaways a business. That’s a diamond in the middle of the Atlantic Ocean. Pedro was the one that made all of the arrangements for us after several emails text and phone calls. Pedro put together a memorable lifetime experience for both Patty and myself.. his attentiveness to my wants and my dislikes were impeccable. Thank you Pedro.!!!!!!
8 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Kevin,
Thank you for this wonderful review! A diamond in the middle of the Atlantic Ocean is a description we will treasure. We are so pleased Pedro was able to put together such a memorable experience for you and Patty. We will make sure he gets to read this!
We hope the Azores exceeded every expectation and that we get to plan another adventure for you both soon!
Kindest regards,
Azores Getaways Team
Luisa was amazingly fast developing an…
Luisa was amazingly fast developing an itinerary and pricing, professional and polite! Give that woman a raise!!!!
11 września 2026
Opinia niezależna
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Moira,
Thank you for this wonderful review! We are so pleased Luisa was able to impress from the very start. We will make sure she gets to read this!
We cannot wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Richard,
Thank you for sharing your feedback. We are sorry to hear the flight experience fell short of expectations. While Azores Airlines is one of our partners, they operate independently from us and we have limited control over their service. We will make sure your feedback reaches them on our end, but we would also encourage you to share your experience directly with the airline so they can address it properly.
We hope the rest of your time in the Azores was enjoyable and that we get the opportunity to welcome you back someday.
Kindest regards,
Azores Getaways Team
Thank you
Thank you, Carolina, for guiding me through the process of finding the perfect Azores package AND the right payment plan for us. We have something special to look forward to all winter!
30 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Dale,
Thank you for this wonderful review! We are so pleased Carolina was able to find exactly the right fit for you. We will make sure she gets to read this!
Something special to look forward to all winter is the perfect way to put it. The Azores is going to be worth every bit of the wait!
Kindest regards,
Azores Getaways Team
The online tour search is very helpful
The online tour search is very helpful. It also provides a quote online.
The agents are helpful. However, there is confusion between the first name and the last name. I put my whole name according to my passport, and it is first name, then last name. The agent somehow included my middle name in the last name. I only found out this when I searched my booking number with my last name at the TAP booking website. Luckily, the airline accepted this mistake. Otherwise, I couldn't even get on the flight.
I suggest your website have separate lines for first name and last name to avoid this problem in the future.
3 lipca 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Pandora,
Thank you for your kind words.
It is great to hear the process felt easy to navigate. We are sorry to hear about the mix-up between your first and last name on the booking. Something this important deserves closer attention, and we are glad it was caught in time.
Your suggestion about separating the first and last name fields is a good one, and we will be sure to pass it along to our team.
Wishing you a wonderful trip ahead!
Kindest regards,
Azores Getaways Team
Best customer service
I spoke with Sara Raposo at Azores Getaways, and she helped me plan a three week tour of both the Azores and Madeira. She was polite, knowledgeable, friendly, accommodating, and very patient. We can’t wait until it’s time for our vacation. Thank you Sara.
6 września 2026
Opinia niezależna
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Susan,
Thank you for this wonderful review! We are so pleased Sara was able to put together such an exciting three week adventure across the Azores and Madeira. We will make sure she gets to read this!
We are just as excited as you are!
Kindest regards,
Azores Getaways Team
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Lourdes,
Thank you for the kind words! Never been disappointed is about the best thing we could hear. Your continued trust means everything to us.
We cannot wait for your next adventure to begin!
Kindest regards,
Azores Getaways Team
I cannot recommend them enough
I cannot recommend them enough. We had a wonderful time. The trip was well organized and thorough from the hotels to the independent tours recommended through them. Their staff was responsive and incredibly helpful to help us plan a trip that was just right for us.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Mary,
Thank you for this wonderful review and for the glowing recommendation! We are so pleased every detail came together so well and that the trip felt truly tailored to you.
We hope the Azores keeps calling you back and that we get to plan your next adventure there!
Kindest regards,
Azores Getaways Team
Unable to use credits for this itinerary
Price and dates changed from booking myself to agent help.
I received email about using my credit but couldn’t do it online. I called agent and they said it couldn’t be used on this itinerary plus my price went up in the same moment.
I also could have booked each section same flights, hotels and cars for $200 dollars less if I did it myself.
28 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Customer,
Thank you for the detailed feedback, and for letting us know where this fell short. We understand the frustration of expecting a credit to apply and then finding it couldn't, especially once the price had already shifted.
That kind of mix-up around pricing and eligibility should be made clear from the start. It clearly wasn't in this case, and that's on us to fix going forward.
We hope you have a wonderful trip ahead.
Kindest regards,
Azores Getaways Team
Adriana Batista was very helpful with…
Adriana Batista was very helpful with planning the trip. The booking process was very efficient.
27 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Carolyn,
Thank you for the kind words! We are so pleased Adriana was able to make the whole process feel smooth and efficient. We will make sure she gets to read this!
We cannot wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
Everything went as scheduled
Everything went as scheduled. The tour guides were great. The plane ride was fine. My husband is handicapped and everything went without a hitch and couldn't have been better. I would definitely recommend azores getaways. The booking agents were super in responding to questions and insuring everything was answered promptly.
2 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Concetta,
Thank you for this wonderful review and for the kind recommendation! We are so pleased everything ran smoothly and that every detail was taken care of, especially for your husband. Knowing the trip went without a hitch truly means a lot to us.
We hope the Azores left a lasting impression and that we get to plan another adventure for you both soon!
Kindest regards,
Azores Getaways Team
Three Island trip
Prompt, agent took her time answering questions and following up with information.
2 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Robert,
Thank you for the kind words! We are so pleased the team was attentive and thorough every step of the way.
Three islands, endless memories in the making!
Kindest regards,
Azores Getaways Team
Everything was taken care of-flights
Everything was taken care of-flights, hotels, and car rental. We could do what we wanted, when we wanted once arrived. Quality and location of hotel was excellent.
2 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Diane,
Thank you for this wonderful review! We are so pleased everything was taken care of and that you had the freedom to explore at your own pace once you arrived.
We hope the Azores left a lasting impression and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
Booking was easy with no pressure.
31 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear John,
Thank you for the kind words! We are so pleased the experience felt easy and pressure free from start to finish.
The Azores is going to be worth every bit of the wait!
Kindest regards,
Azores Getaways Team
We found the Ethebeth very helpful
We found the Ethebeth very helpful, patient & pleasant.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Linda,
Thank you for the kind words! We are so pleased Lezabeth made such a great impression and that everything felt smooth and personal. We will make sure she gets to read this!
We cannot wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
Excellent service
Excellent job adjusting our travel package to the Azores to match our needs. Shoulder season prices provides very good value.
1 września 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Anthony,
Thank you for the kind words! We are so pleased the team was able to tailor the package just right for you.
We cannot wait for you to discover the Azores!
Kindest regards,
Azores Getaways Team
A pleasure to deal with Azores Getaways
Adrianna was great! Throughout our booking process she was helpful, knowledgeable, friendly and professional. An absolute pleasure to deal with Adrianna and Azores Getaways. We’re very excited about our upcoming trip.
31 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Ilan,
Thank you for this wonderful review! We are so pleased Adriana was able to make the whole process feel so enjoyable. We will make sure she gets to read this!
We are just as excited as you are!
Kindest regards,
Azores Getaways Team
The original customer service contact I…
The original customer service contact I had was knowledgeable and went out of his way to make sure he minimized my layover time.
31 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Denise,
Thank you for the kind words! We are so pleased the team went the extra mile to make your journey as smooth as possible.
Get ready for an unforgettable adventure!
Kindest regards,
Azores Getaways Team
booking and help from staff
31 sierpnia 2026
Odpowiedź od Azores Getaways - Azores Vacations Specialists
Dear Jose,
Thank you for the kind words! Eight trips in and your continued trust truly means everything to us. 💚
We hope the Azores left a lasting impression and that we get to plan your next adventure there soon!
Kindest regards,
Azores Getaways Team
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