The personal service and attention to detail that Sofia Cardoso has shown us has been nothing short of amazing. Many thanks to Sofia. We are very much looking forward to our trip to Terceira in Februa... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The personal service and attention to detail that Sofia Cardoso has shown us has been nothing short of amazing. Many thanks to Sofia. We are very much looking forward to our trip to Terceira in Februa... Zobacz więcej
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Very responsive to trip adjustments including extra days and a last minute change of dates, Beatriz told us when she would be in the office and so we knew exactly when a reply was on the way. Very... Zobacz więcej
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We recently booked a vacation experience with Azores Getaways. Inês Sousa helped us pick a trip that was designed specifically for us. She was very easy to work with and was sensitive to our needs w... Zobacz więcej
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What a magical location! Tour selection was great and guides were wonderful. Was able to hit my top spots easily and safely. Only hiccup was timelines of customer support on a couple of occasions. O... Zobacz więcej
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Napisane przez firmę
Avenida Eng. Luís Alberto Meireles Martins Mota, nº 8, 9560-414, Lagoa, Portugalia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A wonderful trip. I can't wait to go back to the Azores and explore more islands. Azores handled and coordinated everything so my the details and logistics was seamless.

Odpowiedź od Azores Getaways - Azores Vacations Specialists

Odpowiedź od Azores Getaways - Azores Vacations Specialists

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Highly responsive to questions and ideas. Helped plan a customized visit to three islands with one of our family joining us midstream. Would definitely recommend!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Lezabeth Le was a pleasure to help us book the right trip. We appreciate all of her time and effort and guiding us through the process of booking our upcoming vacation in November.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
From the start, it was easy to book our trip. Every detail was taken care of and we had great transfers from the airport and on our tours. Tour guides were knowledgeable and kind and accommodating. It was a 1 stop shopping for all our needs so we just enjoyed our trip once we arrived

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Our agent was great and patient with us as we made multiple changes to the itinerary. The process was smooth and now we just have to wait patiently to leave on this exciting vacation!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Easy to book online! Excellent communication. Can’t wait for the adventure!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
they were very receptive and worked with our changing dates.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Quick response to questions and changes.. we will see if it all pans out as good... Sounds interesting and attractive

Odpowiedź od Azores Getaways - Azores Vacations Specialists
They were quick to respond and reassure me of my concerns .
Specifically when I called to inquire about details on my account or when I received multiple emails (4) from a specific excursion provider that I couldn’t comprehend worded either in Portuguese or Spanish which I thought they it stated that they were cancelling me if I didn’t respond !

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Azore Getaways was on the top of my experiences travelling. They were honest from the start, continued to present useful emails, vs marketing, and the emails were concise and easy to navigate. Seemingly simple but they did it and others struggle with the basics. So, Well done - earned the accolades.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Helped us to book a group of 4 and use our individual credit cards! She was very helpful and pleasant!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Very good customer service with Sara Rapiso. She was helpful, patient, attentive, adaptable and very knowledgeable.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Speaking personally with the agent was great. Our questions were answered.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
This is my 2nd time using Azores Getaways and I am very pleased with them. Decent deals for packages with smooth booking process. All flights, hotels, and arrangements were as expected without any issues. I appreciate having their emergency number available if any issues arise during the trip. My only complaint is the scheduled arrival times at the airports. While I appreciate them being cautious and not wanting anyone to miss flights or have issues, the scheduled arrival times were not reasonable. Initially we were scheduled for a transfer to the Lisbon airport 3hrs before flight departure. Before our trip we were contacted and told our transport time was updated to arrive 4hrs prior. When I called to inquire about the change, I was told that someone had recently missed their flight with a 3hr transfer and that we were required to arrive 4hrs before due to high volumes at the airport. We arrived so early that our ticket gate was not even open for us to check our baggage or check in, so we were stuck at the airport entry which was PACKED with people and no where to sit. There were two flights to our destination of Sao Miguel before our scheduled flight- we tried to rebook on the earlier flights since we were there so early, but were unable to due to how Azores Getaways had booked our flights as a package. Despite the airport being packed, security and ticket lines were not long or slow and made the arrival time seem even more unnecessary. If anything, 60% of flights from Lisbon are delayed, so arriving that early makes even less sense. Our flight was delayed, so we spent almost 6hrs in the airport when we could have been enjoying time in Lisbon or Sao Miguel. It does not seem reasonable to require everyone to arrive early because one person couldn’t make their flight… we had a similar experience on the return flight we were told to arrive at Ponta Delgada airport at 4:30am to return our car for a 6:30am flight. However, the car rental place and airport did not even open until 5am. We were at the car place before staff even arrived to open up. In the future if we use Azores Getaways I will book my transfers myself and use my judgement to arrive at the times that seem reasonable for the situation. The biggest downfall of the trip was long travel and layovers, so the extra airport time was really salt in the wound! Otherwise, we had a great experience and would have loved to spend more time in Sao Miguel. The booking agent said 3 days was plenty to see everything on the island, but we like to really get to know a place and its culture and people- not just check the box of tourist sites- so we would have enjoyed a couple more days. For anyone who likes to wander streets and take their time to see the lesser known sites, is recommend 5 days in Sao Miguel. I appreciated the flexibly we had in booking to add a two day stopover in Lisbon.

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Number one has started off with ChatGPT apparently it’s I’m liking. Then I found Azores getaways a business. That’s a diamond in the middle of the Atlantic Ocean. Pedro was the one that made all of the arrangements for us after several emails text and phone calls. Pedro put together a memorable lifetime experience for both Patty and myself.. his attentiveness to my wants and my dislikes were impeccable. Thank you Pedro.!!!!!!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Luisa was amazingly fast developing an itinerary and pricing, professional and polite! Give that woman a raise!!!!

Odpowiedź od Azores Getaways - Azores Vacations Specialists

Odpowiedź od Azores Getaways - Azores Vacations Specialists
Thank you, Carolina, for guiding me through the process of finding the perfect Azores package AND the right payment plan for us. We have something special to look forward to all winter!

Odpowiedź od Azores Getaways - Azores Vacations Specialists
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