AXS Sverige Recenzje 

Due to a time out message I had duplicate order. The AXS team were extremely quick in their response and dealing with the issue. Especially given it was a Saturday. Thank you to Therese customer service team.

Fick fel biljettbekräftelse till en match och hade strul med AXS kontot. Kontaktade då supporten via livechatten och fick grymt bra och snabb hjälp!

Allt toppen

Snabbt svar!

The app is problematic and I could not log in to get my tickets. But the customer service was great. Told my problem and got a quick solution.

Fick fantastisk support med kontot och allt löst.
Tack till Therese

Mailade in angående biljetter, fick svar ett par minuter senare av Abdi. Väldigt nöjd 👍🏼

DO NOT BOOK THROUGH AXS! We booked to see Robyn in Stockholm. When she changed the date of the show we could no longer attend. We applied for a refund and it turns out the service fee is non refundable, even though it was not our choice to cancel the show. The service fee is a large percentage of the ticket, so we have effectively paid £15 each to NOT be able to see Robyn. AXS you are scammers!!!

Det är den mest komplicerade och märkliga inloggningen och köp som jag varit med om. Lösenord som behöver ändras, tvåstegs identifiering tre gånger. Biljetter som levereras till en app, som inte är kopplad till AXS. Tyvärr en mycket dålig erfarenhet. Jag kommer inte att vilja köpa biljetter via AXS någonsin mer.

I have never seen such an awful website, even as a web developer. Who created that site? Obviously, web design was not his main field of expertise.

Firstly, it is impossible to open the site – there are 10 different stages of bot detection. But when I finally manage to get to the "Buy Ticket" button, I am asked to pass another bot check followed by an error message: "Something went wrong." It's an endless loop. The page just can't be opened because I am perceived to be a bot.

I tried using Incognito mode, different browsers, turned off any kind of blocker on my phone and computer, changed my device and Internet provider, but it still says, "Something went wrong."

But since buying the tickets is impossible, this company will lose some money which is good for this particular company, at least, since it should not exist in the first place.

Very disappointing experience with AXS.

I bought tickets for a football match expecting it to be a special one-time family experience. Instead, it turned into a stressful and frustrating situation.

The tickets could not be properly loaded directly from the email, and we were forced to download the AXS app at the stadium. Unfortunately, the app was not working correctly when we tried to install and use it. We had a small, tired child with us and were not able to walk all the way to the ticket office, which was about 1 km away.

It is simply unfair to force customers to download an app and assume that everyone regularly attends events and already has everything set up. Some people attend only one match in their lives and just want a smooth experience without technical problems at the entrance.

I submitted my complaint twice, but received only generic refusals and no real understanding of the situation.

This experience completely ruined what should have been a nice family memory. Sadly, after this experience I do not trust AXS anymore and will avoid using this platform in the future.

Extremt dåligt. Vid köp av biljetter kan man välja dom och sen när man ska klicka sig vidare får man upp notis att de valda hunnit bli sålda.
Vill man sälja vidare biljetter och göra detta på ett säkert sätt för köparen så kan man i princip bara sälja via axs och då får man inte sina pengar förens upp till 10 dagar EFTER eventet vilket är ett extremt märkligt och skitdåligt system. Andra webbsidor lyckas återbetala direkt så varför man ska behöva vänta all den tiden är för mig katastrof.
Nej kan man undvika axs så bör man för dom har inte många saker som fungerar bra helt ärligt.

Just saved me money by telling me my access is restricted. Not one positive comment on their reviews. Possibly a scam company

First review I've ever written because of an unusually horrible experience. Website and login didn't work so I could never retrieve my tickets, therefore I was unable to go to the event. I tried to call them after this, and they said they can't issue any refunds for this. Horrific customer service.

Using this webpage and app is like going back 30 years IT wise. Nothing works. I purchased the tickets, I could see them in the app and after some time the app had logged me out. Now it is impossible to login again. I’ve tried to reset my password multiple times - does not work. Called support, they tried to help me by having 10 steps I needed to go through - turn off phone, connect to mobile data, clean cookies… It didn’t work. I cannot believe that so many people are dependent on this app for various big events and it works so poorly! This should not happen in 2026?! What the hell!!

Hade biljetter till en konsert - det gick inte att logga in och hämta dem, och jag var inte ensam. Konserten försenades med 20 minuter pga biljettstrul vid entren. Hur kan man som leverantör försvara en så dålig produkt? Och hur kan man som kund (Hovet-Stockholm) fortsätta använda systemet?

Dette er den absolutt verste opplevelsen jeg har hatt med (forsøk på) billettkjøp i hele mitt liv. Jeg trodde faktisk ikke en nettside for billettsalg KUNNE være så dårlig som dette. Jeg kom ut av tellingen på hvor mange ganger jeg forsøkte å velge billetter, men da jeg hadde valgt og trykket på "kasse" kom det opp - hver gang - at å nei, de billettene var ikke tilgjengelige, noen andre hadde tatt dem før meg. Til slutt, etter X antall forsøk, krasjet hele siden, fordi jeg hadde prøvd så mange ganger at siden tydeligvis trodde jeg var en robot... 🤦‍♀️ Null stjerner.

This company said they are very sorry for our awful experience and has done absolutely nothing to resolve our problem
It says on their website you could get a refund if exception circumstances. Apparently husband rushed to hospital by his GP at the surgery go called a ambulance is not exceptional circumstances. What is my husband's death?
Lost 365.00 through no fault of his own. Birthday surprise lost as I have blood cancer but that's not exceptional either? My husband 82 years old n I'm in my 70s. Unbelievable cruel outcome no empathy for any circumstances. Can prove all information is true and real!!!!

Fruktansvärt, bara problem. Kan inte logga in och helt olika felmeddelanden utan någon som helst koppling. Försöker komma åt biljetter som ska användas imorgon 😡.

Funkar inte alls. Försökt handla på 3 olika enheter, kommer aldrig fram .