autovia.it - Malpensa Aeroporto Recenzje 

Tökéletes,pontos,gyors kiszolgálás!Magyar nyelven is kommunikálva a legapróbb részletekig tájékoztatott minket a Hölgy!Újszerű, tiszta,tökéletes autót kaptunk! Jóval többet kaptunk,mint máshol és amit vártunk!

Ho noleggio un'auto tre giorni fa, il personale è stato molto disponibile sono stata accolta dalla signora Valentina molto gentile e preparatissima. Esperienza ottima

Tempestività, cortesia ed ingaggio.

State lontano da questi imbroglioni!
Ho noleggiato un auto a Malpensa, nel contratto c'era solo un danno segnato, ma l'auto era tutta graffiata e macchiata, per fortuna ho fatto le foto prima. Quello che viene dopo è ancora peggio, dopo qualche km, la spia olio si accende, per correttezza mi fermo a controllare ed era sotto il minimo, come si fa a dare un veicolo senza controllarlo? Chiamo, e mi dicono di comprare l'olio e fare la fattura intestata a loro. Finito il noleggio, per la mia sorpresa non mi hanno pagato subito, mi hanno detto di inviare una mail con l'iban, inviato la mail mai una risposta, LADRI!!!

Tanta attesa prima dell’arrivo dell’autista in aeroporto per portarci al parcheggio delle auto a 20 minuti di distanza. Cauzione di 500€ bloccata per più di 20 giorni.

Watch this company close. The cars are so old and cwap. So full of dents you don't know where to start when taking photos to prove you evidence before you leave, just in case they charge you. Which is what they told me they would do. On my return they asked me for the contract which I had to go and collect from my wife, leaving the grumpy staff member with the car. When I got back to the car he showed me a fresh keyed scratch on the passenger door.. he told me I didn't arrange the insurance with them which I had agreed as I arranged insurance with easyjet. I'll let you think the rest.. Great business model idea folks... let make money out of badly dented cars..

Attesa bagagli di un ora PAZZESCO E VERGOGNOSO

Filiale di Malpensa.
Dopo essere stati rassicurati online della possibilità di usare una carta di bebito-credito, una volta arrivati al bancone però veniamo a sapere che le cose non stavano esattamente così.
Infatti, dopo vaghe spiegazioni e senza che fosse scritto da nessuna parte, ci siamo ritrovati a pagare €216 in più ovvero il triplo del prezzo previsto inizialmente.
Ironicamente però il prezzo aggiuntivo è stato il minore dei problemi.
Infatti l'auto fornitaci aveva entrambe le ruote posteriori sgonfie e, problema assai più grave, era quasi assente l'olio del motore ed abbiamo dovuto aggiungerne un litro per conto nostro; è stata dunque messa a rischio pure la nostra incolumità.
Mi duole il cuore che il minimo che si possa dare sia una sola stella perché se ne meritano 0.
Da evitare assolutamente se si vogliono evitare truffe.

Eerst willen ze ons een extra verzekering afsluiten, daarna geven ze een auto mee met een systeem fout waardoor wij langs de weg kwamen te staan. Toen we vervolgens om hulp vroegen, hing Autovia meermalen op. Het enige wat ze wilden doen van 1400 euro van de creditcard halen, terwijl de auto geen schade had door ons handelen. Uiteindelijk 8 uur lang gewacht tot een plaatselijke monteur naar de auto kon kijken en het probleem gratis voor ons kon oplossen. Nooit mee fiets van de klantenservice gehoord.. bij het inleveren deden ze moeilijk over beschadigingen die al op de auto zaten, maar niet in hun systeem stonden. Heel goed alles vastleggen dus! Gelukkig hadden we dit gedaan. Het is nu meer dan 14 dagen later en ze hebben de borg van €500 ook niet terug gestort. Oftewel; nachtmerrie!

Escroquerie!!! On nous fait payer 300€ de plus pour prendre la voiture sous prétexte que la carte n'est pas valable. Mais en payant les 300€ en plus ça passe....

hanno smarrito la nostra valigia e ridato mezza vuota. Con la chiave del mio lucchetto lasciata al "lost and found" hanno aperta soltanto quelli della dogana. Dopo 2 giorni hanno riconsegnata mia valigia (che era nuova e in ottimo stato) come se avessi 20 anni di uso intenso. Nonostante questi siano pagati per il loro lavoro, rubano le cose altrui. Sicuramente è una cosa sistematica, dove ci sono tanti coinvolti li dentro l'aeroporto in questa pratica.
Alla fine paghi il servizio, subisce un disagio e come premio ti sottraggono qualcosa.
schifo e vergogna

Muy mala experiencia. Para llegar al lugar fue muy difícil.y la sorpresa fue q cuando recogimos el coche como no teníamos tarjeta de crédito de el conductor nos cobraron 300 e más. Quisimos presentar la trejeta de crédito de mi esposa y no nos la aseptaron porque no era el conductor .muy mal trato y atención.
No volveré a alquilar en esta empresa

The car I received was only 3/4 full of fuel and the attendant said if I took a photo it would be OK on return. I brought it back over this amount but eben then the attendant at pisa made me leave the airport and fill to the top before accepting it. I am out €40. The car also wasn't what I had booked and had quite a few previous scratches etc.

This company’s moral compass is so broken I’m surprised they are still in business. Do NOT use unless you want your money to be “stolen” and no car provided.

When we arrived at Autovia in Malpensa airport, we were told our booking had been cancelled because we were two hours later than the booking time. Several other persons who arrived at the same time were told the same, but given various other times. One group included a family with a young baby. When we all asked if they could assist with finding a solution, the despicable and rude agent asked “am I your slave?” And “that’s your job.” If he isn’t fired, it is clearly apparent that this is their company culture and training.

If we hadn’t booked through Expedia unlike the others, our money would still be held by Autovia in a foreign country with little way of any recourse.

On top of this, their shuttle service is archaic. They just order a shuttle and someone picks up whoever and you can be waiting for several shuttles as he’ll pick up others they haven’t even called ahead.

Overall, we ended up going with another company last minute waiting time, and having to pay a premium due to last minute notice and car availability. On top of this, I think if I wanted to donate I’d choose a worthy charity.

À éviter ! Vous impose de prendre une assurance en plus de celle souscrite en ligne, via easyJet. (à 22:00, si vous souhaitez repartir avec le véhicule)
Une fois à l’hôtel, j’ai constaté que les pneus avants étaient usés jusqu’à la corde ! Ce qui à tout moment aurait pu causer un accident…
Mes réclamations sont restées sans suite, chez Autovia et EasyJet (Mai 2024, aéroport de Malpensa)

MALPENSA AIRPORT
Collection of the car took 1:40.'
1 - I rented the car via easyJet, and the information provided and supplied by Autovia Ecovia Furgovia needed to be corrected. I arrived at the Easyjet terminal, and the information on the voucher referred to the wrong terminal. I tried to contact the provided number insistently, and after 7/8 times, someone told me to walk to the shuttle designated area and wait a few minutes. I waited for another 45' - the drive to the car rental took another 15'. Upon collecting the car, I argued with the agent about the delay, and he kept telling me that I should not share my experience with him, nor could he change the collection time on the contract ( as I had already lost more than an hour because of their delay ). At the end of the paper transactions and handing the car key, he turned into a rude and unprofessional agent. The parking is inside an old hangar, and there are no numbers on the car park, so when I asked him where my car was parked, he replied: "on the left-hand side, "as if on the left-hand side there were only two cars parked instead that hundred ... I had to search for the car randomly...

LINATE AIRPORT
I tried to contact Linate Autovia Ecovia Furgovia on May 20th, 21st, 22nd, and 23rd by phone to get the return address of the vehicle. No one in any of these days picked up the phone. Upon arriving in Linate car rental return, I could not find any sign for Autovia Ecovia Furgovia, so I parked on the 4th floor and looked for an agent. I asked other car rental companies, but they did not know their location. By then, I saw other tourists struggling with the same problem. We walked into the terminal and found two agents in a booth hidden behind columns, so they were not visible, nor were there any signs in the parking lot or in the airport to indicate where to go.
The agent apologized for the trouble, and when I asked to review the car and close the contract bill she told me no worries it will be done and sent to you later. I told her I was not particularly eager to do this way but she insisted that no one was available to perform a car return check ...
After 3 weeks I have not yet received the closing of the contract and most importantly the € 500 deposit are not back onto my amex card yet. I will wait another week before take legal action against the scammers Autovia Ecovia Furgovia

I was a little apprehensive initially using a car hire firm I hadn't heard off especially with all the horror stories you read but I took a chance after seeing the rating on Kayak & I have to admit I wouldn't hessiate to use Autovia again. That being said I would still always recommend taking videos and photo of the car condition to be extra safe, it was reassuring that the car was modern and clean.

Really competative prices and the member of staff who served us was super helpful giving advice on routes to avoid awkward toll roads etc.

I had a less than satisfactory experience renting a car from Autovia. Upon arrival, I was surprised to learn that an International Driving Permit (IDP) was mandatory, a detail that was neither highlighted during the booking process nor communicated clearly beforehand. When I could not produce an IDP, I was informed that I would be charged an additional fee amounting to roughly 30% of my rental contract’s total cost.

This lack of transparency regarding essential requirements and fees not only caused inconvenience but also led to unexpected financial burden. I am disappointed with Autovia for not being upfront about their policies and would caution potential customers to double-check all requirements and hidden charges to avoid similar experiences.

Stay away from this scam company if you don't want to get robbed! They will charge your credit card for some made up damage months after the rental, even if they already returned the deposit and you don't agree with any damage. I was charged 107 EUR 4 months after the rental.
SCAMMERS!