Aura Retrofit Recenzje 

890
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service Stuart resolved my problem ,he is always extremely helpful and very professional. I am always confident in his work. The customer care team were very prompt in dealing with my pr... Zobacz więcej

Oceniono na 1 z 5

Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Zobacz więcej

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Dostawca sprzętu do pozyskiwania energii słonecznej
  4. Dostawca urządzeń grzewczych
  5. Hydraulik
  6. Usługi gazownicze
  7. Wykonawca instalacji energii słonecznej

Napisane przez firmę

Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

890 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 12% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(890)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Annual boiler service

Annual boiler service, Alan the Aura engineer was punctual, professional and simply a nice guy. Would definitely recommend.

17 lipca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

I will be sure to pass on your great feedback to Alan, Thank you!

Oceniono na 5 z 5

More than a Satisfied Customer …

When we had a new boiler fitted a few years ago by Aura Heating we also set up a service contract with them, this covered the boiler for breakdowns and the cost of the yearly service.
As usual we received a call a couple of weeks before the service was due to arrange a suitable date.
Aura’s engineer arrived at the agreed time and after asking us about any issues we had, set about the service checks. Once completed the engineer left leaving the area clean and tidy.
With our experiences dealing with Aura Heating we are more than happy to recommend them to anyone.

29 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for taking the time to leave us such amazing feedback, Chris. We are so glad to hear you have had a great experience with us!

Oceniono na 5 z 5

Great efficient service

They were referred from Leap and did a great job at improving my heating system by servicing the boiler and replacing my radiator valves and thermostat. Arrived on time and cleaned up after themselves.

19 czerwca 2024
Opinia niezależna
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Odpowiedź od Aura Retrofit

I'm so glad to hear we could help! Thank you for the positive feedback.

Oceniono na 5 z 5

First annual service for ASHP

First annual service for ASHP. Covered by service contract. Engineer was on time ,well equipped and efficient. Very satisfied with Mitsubishi machine which has worked well.

28 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for the great feedback Mike!

Oceniono na 3 z 5

The engineer did not arrive between the…

The engineer did not arrive between the specified times we had to phone to be told he would be with us about 4pm when we had a morning appointment it would have been nice to let us know that he was going to be late, as we had to stay in all day

14 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for taking the time to leave us some feedback. I am sorry to hear your appointment was delayed without notification. I will be sure to pass on your feedback to the team.

Oceniono na 5 z 5

Thank you Aura gas

Thank you Aura gas. Re the boiler service, the engineer arrived promptly and everything was fine, neat and tidy at the end.

11 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for taking the time to leave us such a great review!

Oceniono na 5 z 5

Really good communication from start to…

Really good communication from start to finish. Professional service and very respectful when working in the home. The work was completed to a high standard and no mess or disruption to the home.

7 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

We are so glad to hear you had a great experience!

Oceniono na 5 z 5

Mannie - Gas Engineer.

I thought Mannie was a very friendly and polite young man. He was efficient at his work and was respectful of my property. It was lovely to see tha Aura Gas employed such an honest and caring employee who takes pride in the work he carries out for the customer. 10/10. Thank you Aura Gas.

11 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback! Mannie is an asset to the team and will be so pleased to hear your kind words.

Oceniono na 5 z 5

So reliable.

As the last two years, arrived within time slot. Polite, clean, tidy and very personable. Follow up calls to check on visit. No complaints.

7 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for the great review Debra! We are so glad you've had a positive experience.

Oceniono na 5 z 5

I'm with this people last 6 years they…

I'm with this people last 6 years they are provide very good service especially the engineer who came for the recent service very good guy.
Thanks Aura heating

3 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

We are so glad to hear you've had a great experience, I will be sure to pass on your kind words to the engineer.

Oceniono na 4 z 5

Have had boiler replaced and serviced

Have had boiler replaced and serviced. Excellent service and been out at the earliest opportunity for any issues and also very informative. Really positive

3 czerwca 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback.

Oceniono na 5 z 5

Boiler Service

Arrived in the given time window. Undertook the boiler service, friendly and polite engineer. Would recommend.

23 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you, Gareth; we are glad your boiler service went well, and thank you for your recommendation.

Oceniono na 5 z 5

The person turn up at the right time

The person turn up at the right time
( I’m so sorry, I forgot his name ), He was very professional , Polite , friendly and knowledgeable .
He had changed my Radiator checked it was up and running and cleaned up any mess that was made .

23 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you for sharing your experience with us. We are glad your new radiator installation went well.

Oceniono na 5 z 5

Aura annual boiler service

The engineer arrived at the appointed time, carried out the boiler service without any fuss and appears to have done a good job.

23 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you, Peter, for your kind words, and we look forward to seeing you next year for your next service.

Oceniono na 5 z 5

Good service

Good service. Very reliable.

21 maja 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you so much, Bella, for sharing your feedback about our service.

Oceniono na 5 z 5

Within an hour of getting the ho ahead…

Within an hour of getting the ho ahead from the provider I was already booked in. There was an issue with the stopcock so had to be rescheduled as the Water Company needed to turn it off at main on the street. It was fitted in one morning the following week. Nice man. Very thorough. Great job. I was cosy straight away. Prior to this I was living in the dark ages with no hot water or heat in winter. Great job guys!!

12 lutego 2024
Opinia niezależna
Logo Aura Retrofit

Odpowiedź od Aura Retrofit

Thank you, Louise, for this kind review. We are glad we could fix the issue, and your home is cosy now!

Doświadczenie Trustpilot

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