Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... Zobacz więcej
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From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... Zobacz więcej
Great professional service from Ben, couldn’t have done better in any way. And the aids do seem to be excellent too!
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... Zobacz więcej
4,9
Doskonała
124 recenzji
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Inni użytkownicy przeglądali również
Proper Service
As always Heather is always professional and explains everything.
Jane handles all the appointments and again nothing is ever any trouble.
This duo really do work well together and create a very good experience.
Keep up the good work Ladies!!
15 listopada 2024
Opinia niezależna
Very helpful and attentive and nothing…
Very helpful and attentive and nothing is too much trouble. Recommend them to anyone. Heather and Jane are very good and helpful
13 listopada 2024
Very quick to get an appointment
Got an appointment within 48 hours of asking. Very professional service received. Positive outcome from visit
12 listopada 2024
Opinia niezależna
I felt at ease
I felt at ease. every stage of the test was explained.I was just astounded by the high cost.
8 listopada 2024
I had an excellent audiologist
I had an excellent audiologist, Emma, she is very knowledgeable and pleasant.
1 listopada 2024
Amy is an excellent audiologist and…
Amy is an excellent audiologist and professional. Appreciate her expertise.
28 października 2024
Excellent service
The whole experience was first class. From the moment you make the initial phone call to the hearing test etc it is a thoroughly pleasant experience. Compliments to the whole team.
11 października 2024
Professional and Friendly Service
Easy to book an appointment online and very welcoming when we went in. Suzanna was lovely and really put us at ease. I would definitely recommend them
26 września 2024
Opinia niezależna
Great, knowledgeable and friendly service
Great service from Jane, the receptionist to Heather, the audiologist. Heather is very knowledgeable and has a lovely personality. Cannot say enough good things about the experience, oh and the hearing aids are great as well
- thank you.
20 września 2024
Opinia niezależna
Very friendly staff very pleasant…
Very friendly staff very pleasant experience would recommend
10 września 2024
Opinia niezależna
I have been with Hidden Hearing for…
I have been with Hidden Hearing for over four years and they continue to give the most excellent service. The annual personal visits to my home have been most pleasant, with a very thorough testing process. The visits have been on time, very friendly and understanding. The Hearing Aid Dispenser was a very knowledgeable and understanding professional.
10 września 2024
Opinia niezależna
A happy hearing customer
I am a customer of many years and have always been provided with excellent service and back up. Jane at head office in Plymouth is such a great communicator and very efficient with posting out any of my requirements regarding batteries. domes etc. I have upgraded to a more sophisticated pair of hearing aids and suffice it to say Emma Rooms has been the best and most efficient at her job. Caring and ever ready to make sure that I am happy and that my new hearing aids are working well. Hidden Hearing are a very reliable and quality company to deal with I highly recommend them
22 sierpnia 2024
Opinia niezależna
On the road to better hearing!
Very professional examination of my hearing. Emma guided me through the testing and explained the results. Trying some hearing aids and adjusting them swiftly based on my comments meant I could really get a feel for what could be done.Having experienced the change and bought the hearing aids, Emma explained in detail maintenance and care. A followup meeting booked for 2 weeks later. All in all a very professional, thorough and courteous experience.
15 sierpnia 2024
They were very profesional and friendly
They were very profesional and welcoming ,very thorough hearing test, explained everything first class service,excellent product,Emma Rooms was confident and extremley helpful, and the follow up appointment to check everything was okay and
29 lipca 2024
Opinia niezależna
Always friendly and put you at ease
Always friendly and put you at ease. Explain everything so you understand and show you all fantastic
26 lipca 2024
Amazing service and staff
Received ear wax removal service in the Plymouth store by Suzanne who was extremely friendly and lovely and explained everything clearly. Would highly recommend for any hearing issues!
11 lipca 2024
Opinia niezależna
Went very smoothly and very informative…
Went very smoothly and very informative all the way through.
2 lipca 2024
Exceptional service and support
The experience began in reception where I was asked if I wanted a coffee or tea by Kate the receptionist.The facilities were comfortable and very clean and fit for purpose. My appointment started on time with Heather and was a follow up meeting to check how I was doing with the aids.
Heather is very knowledgeable and professional in both the dispensary and the after sales service. I find her to be very patient, helpful and totally committed to helping the client to get the best performance and fit from their hearing aids. I was very happy with the outcome. My aids were serviced and adjusted in accordance with tests done.
I would highly recommend Hidden Hearing from sales to post sales support they have been exceptional.
2 lipca 2024
Opinia niezależna
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