CeX/Webuy - Australia Recenzje 26 039

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered genuine controllers for the Wii U. They arrived quickly in great condition and work perfectly. Very happy with the shopping experience and reasonable prices so just ordered some new games to... Zobacz więcej

Oceniono na 4 z 5

Quality equipment that looks brand new. This is the second iPad accessory I've bought from Cex & both have exceeded expectation. I needed a keyboard case that was compatible with my older iPad Pro... Zobacz więcej

Oceniono na 5 z 5

5 star experience. Sold my iPhone 12 mini effortlessly. Return shipping label provided which I printed at the post office and payment received as quoted within 48 hours of arrival.

Oceniono na 5 z 5

VERY happy return customer! :D Have bought quite a few items from CeX (Chromecasts, PS5 headset, earbuds, tablet, iPhone) and it's always been a very easy (and affordable) experience :) Items were ref... Zobacz więcej

Informacje dotyczące firmy

  1. Elektronika i technologia

Napisane przez firmę

CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

26 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The game sold to me does not work at…

The game sold to me does not work at all
I know its sold used but do you guys actually test your games?

7 maja 2026
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Hi Ethan,

Thank you for your review and I am sorry to hear about the issues with the product.

As we deal in used goods, each product brought to us is checked to ensure it is in a fully working & saleable condition. Minor scratches are acceptable on Games, DVDs and Blu-rays as long as they play. Whilst this isn't the experience which we aim to provide, feedback has been shared with our store so that they can take relevant measures to avert such instances in the future.

To work towards a resolution, please return it via post or to a nearby store and we will be happy to have it processed as per our online returns policy: https://tinyurl.com/mp6akraj. All returned items are subject to testing.

If you require further assistance, please contact us via our support page and we will help you out.

Regards,
Ashwin

Oceniono na 2 z 5

The switch control sticks were broken…

The switch control sticks were broken and I had to buy new ones and replace the ones it had

23 kwietnia 2026
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Hi Tate,

Thank you for your review.

I'm sorry to hear about the issues with the switch control sticks, and I understand the inconvenience this would have caused.

All items we buy are tested before purchase, and only once they pass our set guidelines, they are bought and sold ahead. However, it appears the fault may have occurred on a later date, and in such instances, we offer an easy returns policy under our warranty.

I understand that you have replaced the sticks, but if you are facing any further issues, feel free to take the item to any CeX store near you or return it using our free postal service so we can look into it as per the procedure - https://tinyurl.com/3s385yh2

Should you wish to discuss this further or have any other concerns, please write to us through our support page https://tinyurl.com/2s37trn8 with the subject "TP - The switch control sticks were broken…" and I will be happy to assist.

Regards,
Ramson.

Oceniono na 3 z 5

7777

little dissapointed

5 maja 2026
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Dear John,

Thank you for your review.

I'm sorry if your recent experience with CeX did not go as expected.

To better understand the issue and assist you further, I have sent an email to your registered email address requesting additional information. Kindly check your inbox, and if you do not see the email, please also check your Spam or Junk folder.

Regards,
Rahul

Oceniono na 2 z 5

Disc was scratched and can’t be read…

Disc was scratched and can’t be read during play.

6 maja 2026
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Hi Jane,

Thank you for your review, and I’m sorry to know the game disc wasn’t in the expected condition and didn’t play.

Feedback will be shared with the sending store’s management so they can review their inspection measures to avoid a recurrence.

To work towards a resolution, kindly return the game FREE of cost via post. More details can be found here: https://tinyurl.com/3tcxhfxa. Or, you can return it to your nearest store for a quicker refund.

Lastly, I see we do have multiple units of the same game in stock.

If you need assistance with returning the game, feel free to write to us from our website (au.webuy.com) with the subject line “TP - Disc was scratched” and I will be happy to help.

Regards,
Saanchi

Oceniono na 1 z 5

absolutely horrible

I bought a nintendo ds console and a couple of months after i got it it stopped working so i took it to a repair shop to get it fixed thinking it was just a cable that snapped but it turns out the mother board was rusted all over and it couldnt be fixed. i didnt do anything to rust it and the repair shop said it had been like that for a while so it was obviously like that when i bought it. worst place ever. never buy from them

14 maja 2026
Opinia niezależna
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Dear Henry,

Thank you for your review.

I'm sorry to learn that your Nintendo DS console developed a fault.

As we deal in second-hand goods, as a standard process, each product brought to us for sale is thoroughly tested on set parameters to ensure it is in a fully working & saleable condition in line with our grading and testing guidlines as we sell these further with a 5-year warranty. Considering the nature of electronics, faults may occur even after they are bought-in or sold further.

In such instances, customers are advised to return a faulty product under warranty in accordance with our return policies here - https://tinyurl.com/3vt22ekw. However, please note that our warranty does not cover physical/liquid/accidental damage. For more information, please refer to our Terms - https://au.webuy.com/site/terms/.

I hope this information helps & in case you require any additional help, please write to us via our support page & we'll certainly help.

Regards,
Rahul

Oceniono na 1 z 5

Unable to get the be headset to work

Unable to get the be headset to work! It came completely second hand the pictures were different, no contact number for support

6 maja 2026
Logo CeX/Webuy - Australia

Odpowiedź od CeX/Webuy - Australia

Hi Amy,

Thank you for your review and it is unfortunate that the product didn't function as intended.

Considering the nature of our business, we ensure that items are tested before they are purchased. Whilst they may have visible signs of usage, we do not purchase items with visible faults/issues. I would like to extend my apologies if this hasn't been the case here.

Additionally, the images utilised on our website are stock images so the actual product provided may vary.​

Since we do not have a dedicated contact line, all our customer enquiries are resolved via emails/social media channels.

I have noticed that you have been in touch with us via email, I will be replying to the thread shortly to assist you further. Feel free to reply back if you require further assistance.

Regards,
Ashwin

Oceniono na 5 z 5

CeX is a great electronics and gaming…

CeX is a great electronics and gaming store. Purchased Double Dribble on NES in unboxed condition from the online store.
It arrived quickly, packaged well, the game was in excellent condition, works well. Highly recommend buying from CeX, I definitely will be purchasing from CeX again soon.

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I loved browsing at all of the items in…

I loved browsing at all of the items in CEX via the movies and TV shows on DVD and Blu-Ray, the anime, the video games on all of the consoles, and the electronics. I love seeing everything is cheap as well and great staff service. The staff are very nice and are always happy to help you with any questions that you might have. You can sell your items that you don’t want and get either cash or exchange vouchers for them which is good. You can order items online and get it posted to your house address or click and collect and pick up in the store. 5/5

6 maja 2026

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