...second time buying from them AND YET AGAIN it delivered faster than its expected date!! Everything was packaged nicely as the previous package which was a great plus! However I did not get any mess... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You have increased your prices by 80%. You are using misleading marketing discount to lure customers buying your products Disgusting customer service and dishonesty is what I call this style... Zobacz więcej
Reakcja na opinię
Great product - totally incompetent advertising. Advert on social media clearly states, with no doubt whatsoever, that an "extra 10% off App Orders - Auto Applies". Personally not fazed, but two r... Zobacz więcej
Reakcja na opinię
Always quick postage, zero hassles. Will always keep ordering from here. Quality products and good pricing
Informacje dotyczące firmy
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Stany Zjednoczone
- au.myprotein.com
3,4
Średnia
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always send short term of expiry date
7 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I love the vanilla flavour drops
I love the vanilla flavour drops, I’m obsessed and can’t recommend them enough. It’s changed my coffee’s forever! Delivery is a bit slow but they arrived well packaged and the product is 5 stars without a doubt.
30 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Protein powder tastes great!
Protein powder tastes great, has higher nutritional content than other products, mixes well in water and delivery was super quick (received in a couple of days).
28 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent service after a disappointing initial delivery service
I contacted Myprotein after experiencing a disappointing delivery service. Within a couple of hours, they had looked into the order, responded to my concerns and rectified the delivery on the same day. I am incredibly grateful for the exceptional service provided by the company.
11 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Bad batch and delivery issues
Bad batch . . . missing some ingredient or other.
Never delivered but said delivery was completed.
When I enquired, I was removed from ever ordering again.
28 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I bought 4 bottle of vegan proteins and…
I bought 4 bottle of vegan proteins and I've already asked the sale staff on the website to makesure that I won't get the expire product. The product still nearly expire .
29 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Easy access to site
27 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Item despatched punctually
27 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Shipment didn't show up
Shipment didn't show up. Was eta 5th, then eta 12th but on the 9th changed to return to sender. Need to use a better courier in Australia.
1 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Taste is not that much good
27 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I dislike the re-zip as it does not…
I dislike the re-zip as it does not close / seal back tight. It's annoying for freshness....
the response back was not helpful at all. What can you do about the non closing zip lock?
27 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Chocolate vegan protein
Cheap, fast delivery, taste a little like play dough but vegan protein powder normally tastes terrible and this is better than most.
2 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Lovely delivery timing and crazy deals
Lovely delivery timing and crazy deals. Loved it!!
24 kwietnia 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Really disappointed with the service…
Really disappointed with the service from MyProtein. I ordered a pre-workout over 2 weeks ago and still haven’t received it. What’s even more frustrating is that I’ve tried contacting them multiple times through both Instagram and email and never got a response. Very poor communication and customer service. Definitely not the experience I expected.
22 kwietnia 2026
Odpowiedź od Au Myprotein
Hi Ruby,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Products are really good
Products are really good. Delivery is questionable. You need to think about who you use for your deliveries because your current provider is really poor.
30 kwietnia 2026
Odpowiedź od Au Myprotein
Hi Mike,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Feedback on Duplicate Order Handling
Feedback on Duplicate Order Handling
I received two duplicate orders (Order #752527504 and Order #752535468) for the same items.
Although this originated from my own mistake due to the website’s order confirmation delay, I was disappointed that the duplicate order could not be cancelled despite the request being made within minutes.
When cancellation was not possible, the orders were neither combined nor adjusted for shipping, resulting in two shipping charges, even though the combined value exceeded the $140 free‑shipping threshold.
I kindly request consideration for a refund of the shipping cost and share this feedback to help improve the customer experience.
15 kwietnia 2026
Odpowiedź od Au Myprotein
Hi Jorge,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the 2 orders. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.