...second time buying from them AND YET AGAIN it delivered faster than its expected date!! Everything was packaged nicely as the previous package which was a great plus! However I did not get any mess... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You have increased your prices by 80%. You are using misleading marketing discount to lure customers buying your products Disgusting customer service and dishonesty is what I call this style... Zobacz więcej
Reakcja na opinię
Great product - totally incompetent advertising. Advert on social media clearly states, with no doubt whatsoever, that an "extra 10% off App Orders - Auto Applies". Personally not fazed, but two r... Zobacz więcej
Reakcja na opinię
Always quick postage, zero hassles. Will always keep ordering from here. Quality products and good pricing
Informacje dotyczące firmy
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Stany Zjednoczone
- au.myprotein.com
3,4
Średnia
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The delivery service was prompt
The delivery service was prompt. It reach my door within 2 days of ordering
8 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very good protein although a little costly.
Purchasing products online is easy, however the price of your protein is becoming too expensive. Have also started purchasing protein powder from other companies, as their prices are a little lower.
14 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Every thing went wrong
Every thing went wrong, wrong order charges, no customer service, generic responses that make no sense.
WORST CUSTOMER SERVICE.
14 maja 2026
Odpowiedź od Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards, Natalia
Aweful experience
Did not receive the package due to courier's oversight of leaving it in a random location without leaving proof of delivery, impossible to find where it was and package was stolen after few days. Therefore communicated with myprotein regarding this incident and had the most aweful experience. It takes some effort to talk to a real human, then all real human were somehow like robots(probably forced to do so) and could not provide any useful information, only prescirbed sentences that they collected from a poorly constructed system that is designed by people who either dont know how to solve a problem or intentionally not to so they can 'keep improving it'. The process is long, time-consuming and unproductive, it is like a scenario in distopian sci-fi movie where we were trapped in a nightmare with no way out and you can only speak to a broken AI. Please - its a profitable global business, if a customer loses their pacakge - just resend them one straightaway instead of spending 7 days lauching a 'case investigation' to decide to send another one afterall - seriously think about how you do your business and how much time, energy and money you are spending on unnecessary processes rather than steamlining it, is that why everything us becoming more expensive? spend more effot on making better products and your customers's life easier would be more beneficial to your business. and your welcome for the advice
3 maja 2026
Odpowiedź od Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards, Natalia
Increased prices by 80% & Misleading marketing
You have increased your prices by 80%.
You are using misleading marketing discount to lure customers buying your products
Disgusting customer service and dishonesty is what I call this style of marketing
I will never buy again from you again
Ps. The one kilo protein which costed me after discount in Dec 25 for $52 dollars has costed me $87 in May 26 after the same discount. ?? This is a complete joke. And your extra discount of 10% is very misleading. You are discounting 10% from the balance left on the main discount. That becomes a 46% discount NOT a50% discount. This is called misleading information to get sales. Absolutely rubbish
13 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for your review,
We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.
Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Stephen
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I got express shipping last Wednesday…
I got express shipping last Wednesday night, and it’s Wednesday and there’s no sign of it coming, it says the same thing it did when I first ordered it
13 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
yummy yummy
12 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I haven’t received my products online…
I haven’t received my products online it’s showing it’s delivered can you please find out where is my product are.
12 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The chocolate brownie tasted very fins…
The chocolate brownie tasted very fins however the saltsd caramal had this funny smell. I tried it and spat ir out as it tasted a little moldy
4 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Average taste and weird ratio
Average taste and weird ratio. Scoop per 150ml bit strange. Not fav protein but average
3 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Absolutely pathetic customer service
Absolutely pathetic customer service. Different people giving me different answers. One told me my parcel will be delivered other said that I will need to collect it. My brain has been neutered trying to understand what the hell is happening with my parcel. You need to get better customer service representatives who care enough to atleast have a look at the message history. Right now my parcel is apparently at a collection centre and awaiting collection and I had no clue that I need to collect it? I have no details about by when it needs to be collected or the operational hours of the collection centre through that link. Don’t know how come it is not being delivered instead when that is what I paid for.
2 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Always a wonderful buying experience…
Always a wonderful buying experience and high quality products
7 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Tastes so so bad
9 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
slow delivery
slow delivery, not so many variations of protein though the price has been up.
8 maja 2026
Odpowiedź od Au Myprotein
Hello Keita,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Product On time
8 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I love the product it’s great for my…
I love the product it’s great for my losing weight journey
7 maja 2026
Odpowiedź od Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.