Atom tickets provided me help and support even when my inconvenience was not their fault at all. They made me feel supported and heard. They made my rescheduling experience much better after I had to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Team hear my concern, and provided information I did not have, then offers me a solution that was greatly applicable. Thanks so much.
The promotions for $5 with T- Mobile Tuesdays we always have issues with payment method not accepting then they want was to submit a request . And still had problems after the claim it was my account... Zobacz więcej
Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Dane kontaktowe
Colorado Avenue 2700, 90404, Santa Monica, Stany Zjednoczone
- atomtickets.com
3,8
Dobra
99 recenzji
Odpowiada na 78% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The issue wasn’t fixed
19 marca 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Devis,
I'm sorry to hear you're experiencing difficulties using our app.
We would be happy to assist you with this. Please, reach out to us at customer.satisfaction@atomtickets.com with 19634257 in the subject line and we can investigate further.
Thank you!
Quick response and execellent customer…
Quick response and execellent customer service.
1 marca 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hi C,
Thank you for your kind comment :D
See you at the movies!
Odpowiedź od Atom Tickets
Hello Zenah,
It's always a pleasure helping guests like you :)
See you at the movies!
I appreciate the quick turnaround and…
I appreciate the quick turnaround and the support that you have given me to rectify the situation with ATOM movie tickets
18 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Levi,
We're really glad we could rectify the situation and help you, thank you for the trust.
See you at the movies!
The promotional email about 50% off on…
The promotional email about 50% off on Good Luck, Have Fun, Don't Die lacks detail about how to redeem, not to mention it did not work. Although I was told that it should work via the Fever app, it still showed as an unavailable voucher. I wasted good 15 minutes trying to figure it out, and Atom's customer response was not helpful.
17 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Sun Kim,
I'm sorry to hear about your experience with the promotional code.
We would be happy to assist you with this; please reach out to us at customer.satisfaction@atomtickets.com with 19127230 in the subject line, and we can investigate further.
Thank you for your time!
Comp ticket issue manage tickets cancelled in error
Rep will escalate my claim to see why my tickets were not on sight for 4 tickets on 2/22 dissapeared.
15 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Terry,
We're glad we could help. Let us know if we can do anything else for you.
See you at the movies!
The chat service was very good.
13 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Daniel,
We're really glad to hear that, we'll pass your compliment to our agents :)
See you at the movies!
Promotions Tickets
I am not seeing so many promotion Tickets on the site
8 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Michael,
I'm sorry to hear you're experiencing difficulties using our app.
We would be happy to assist you with this; please reach out to us at customer.satisfaction@atomtickets.com with 18942807 in the subject line and we can investigate further.
Thank you!
Odpowiedź od Atom Tickets
Hello Angela,
We aim to solve our guests issues as soon as possible, we're glad we could help!
See you at the movies!
AWFUL Customer Service
AWFUL Customer Service! They don't even understand the issue they just give some canned responses that doesn't apply to my situation. I will never be using them again!
3 lutego 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Jaxon,
I'm sorry to hear about your experience with our Customer Service team.
We would be happy to assist you with your request; please reach out to us at customer.satisfaction@atomtickets.com with 18876256 in the subject line and we can investigate further.
Thank you!
Did the right thing
I had a problem with the app, which wasnt their fault - the theater's system was down. Because of that I couldn't redeem a voucher before it expired. They gave me a new voucher and extended the expiration. Response was reasonably fast.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hi there,
We always try our best to help, I'm glad we could find a solution for you :D
See you at the movies!
Good service
When I was checking on why my account was deactivated the service was very helpful.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Bryan,
We're glad we could be of help :)
See you at the movies!
They are very accommodating and a very…
They are very accommodating and a very convenient way to purchase tickets and concessions before actually setting foot in the theatre.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Atom Tickets
Hi there!
We're really glad you're enjoying our service, see you soon at the movies!
Prompt response
All of my questions were answered and they got back to me in a timely manner.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Hi there!
We're really glad you're enjoying our service, see you soon at the movies!
Didn’t enjoy the show with Atom
Didn’t enjoy the show “Avatar: Fite and Ash”, I rarely watch movie but always book my tickets from atom app but this time I didn’t enjoy my show as the tickets were costly and the cleanliness was not worth it as per the charges I paid. My seat and floor were soaked with soda and sticky. I tired to cancel my ticket but couldn’t do it so I had to leave the theatre without watching the movie. Need assistance with my issue as it’s taking too much time.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Darshan,
I'm sorry to hear you're experiencing difficulties using our app.
We would be happy to assist you with this; please reach out to us at customer.satisfaction@atomtickets.com with 18184277 in the subject line and we can investigate further.
Thank you!
Atom responding quickly to my request
Atom responding quickly to my request. Explained how to use Atom cash. Very help and kind. I would use again. I would highly recommend Atom.
18 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Thank you for sharing your positive experience with Atom tickets. We're glad we could help. See you at the movies!
Odpowiedź od Atom Tickets
Hello Tuti,
We're very glad we could be of help :D
See you at the movies!
Y'all stand by your words.thanks
18 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Timothy,
We try our best to be truthful and help as much as we can, thank you for your kind words!
See you at the movies!
customer service Saul was very helpful
customer service Saul was very helpful
18 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Hi there!
Thank you so much, our guests' satisfaction always helps us work better, we'll pass this message on to Saul!
See you at the movies :)
Fast and understanding response and…
Fast and understanding response and amazing result. Thank you!!!
17 grudnia 2025
Opinia niezależna
Odpowiedź od Atom Tickets
Hello Jammy,
Thank you for your kind words, we're very happy we could help!
See you at the movies!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.