Assura Financial Limited Recenzje 

516
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with the service I received. Everything was explained clearly, Mark Cinderby was friendly and very helpful, and the process was straightforward. Highly recommended!

Reakcja na opinię

Oceniono na 5 z 5

I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the info... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Czasowe ubezpieczenia na życie

Napisane przez firmę

ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

516 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 30% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(516)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 468

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

With my having a life insurance in the…

With my having a life insurance in the frist place and I was not getting much help from them at all and then I get a phone call from this life insurance company how were very helpful and the safe were so perlite and as for Stacey she was very helpful and very understanding with what I went though with my last life insurance company.

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

Today Katie reviewed my life insurance…

Today Katie reviewed my life insurance policy with me and other add on, did a great job in helping me get a great deal for my money, she was very friendly and kind explained everything in detail and was able to understand and follow what she was saying to me

10 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that Katie was able to help you review your cover and find a great solution that offered good value for money.

It's great to know that her friendly approach and clear explanations helped you feel comfortable and informed throughout the process. We'll be sure to pass your kind feedback on to Katie.

Oceniono na 5 z 5

Really happy with the service I…

Really happy with the service I received. Everything was explained clearly, Mark Cinderby was friendly and very helpful, and the process was straightforward. Highly recommended!

10 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you found the process straightforward and that everything was explained clearly. We'll be sure to pass your kind comments on to Mark, who will be pleased to know he made such a positive impression.

Oceniono na 5 z 5

Katie was very helpful and informative…

Katie was very helpful and informative and was able to help be with better cover for a better price!

10 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for your review. We're pleased to hear that Katie was able to help you find better cover at a better price and that you found her helpful and informative throughout the process.

We appreciate your feedback and thank you for choosing Assura Protect.

Oceniono na 5 z 5

He was very helpful and good

I spoke to a gentleman called aqran he was very nice polite and most very helpful and he explained everything to me

10 września 2026
Opinia niezależna
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Odpowiedź od Assura Financial Limited

Thank you for your kind review. We're pleased to hear that Aqran was polite, helpful and took the time to explain everything clearly. Providing excellent customer service is very important to us, so it's great to know you had a positive experience.

Oceniono na 5 z 5

I spoke to a George Christofides he was…

I spoke to a George Christofides he was very polite and friendly explained the policy thoroughly that I understood and got me an affordable insurance that suited me and my family. Thank you

7 września 2026
Opinia niezależna
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Odpowiedź od Assura Financial Limited

Thank you for your kind review. We're pleased to hear that George took the time to explain everything clearly and helped you find cover that suited both your needs and your budget.

It's great to know you found the experience friendly and informative. I'll be sure to pass your feedback on to George.

Oceniono na 5 z 5

Holly Madden @Assura protect

Holly Madden @ Assura protect was very lovely on the phone and detailed everything to me via the phone :) she was very helpful and polite and lastly very professional :( thanks Holly

7 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that Holly was helpful, professional and took the time to explain everything clearly during your call.

We'll make sure your kind comments are shared with Holly. Thank you for choosing Assura Protect.

Oceniono na 1 z 5

Disappointing experience with a telephone adviser.

I was contacted regarding life insurance and explained that I was very cautious about calls like this and did not want to continue. I asked for the call to end and for my details to be deleted, but felt that my concerns were dismissed and the adviser continued to challenge me rather than simply respecting my request.

I subsequently spoke to a manager, who confirmed my details would be deleted and said the adviser would be spoken to. I’ve also submitted a formal complaint and asked for the call to be investigated.

I’m not suggesting the company is illegitimate — it is FCA regulated — but based on my experience, the way this particular call was handled left me feeling very uncomfortable and uneasy.

7 września 2026
Opinia niezależna
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Odpowiedź od Assura Financial Limited

Thank you for bringing this to our attention. We are very sorry to hear that you were disappointed with your experience and that the call left you feeling uncomfortable.

We can confirm that we have received your complaint. We take concerns of this nature very seriously and want to assure you that a full review of the interaction will be carried out. We will be in contact with you directly regarding the outcome of our investigation.

Thank you for taking the time to share your feedback. We appreciate the opportunity to look into this matter and address your concerns.

Oceniono na 5 z 5

Great customer service

Great customer service from Andrew , would highly recommend - very smooth process

3 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for your review. We're delighted to hear that Andrew provided great customer service and made the process smooth and straightforward for you.

We really appreciate your recommendation and will be sure to pass your feedback on to Andrew.

Oceniono na 5 z 5

Holly helped me find the right cover…

Holly helped me find the right cover through my annual renewal. The process was straightforward and Holly had the patience of a saint as my toddler was shouting and playing in the background. Would definitely recommend to friends and family.

3 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for your lovely review. We're pleased to hear that Holly helped make the process straightforward and took the time to support you throughout, even with a busy toddler in the background!

We appreciate your recommendation and will make sure your feedback is passed on to Holly.

Oceniono na 5 z 5

Fantastic service and very clear with their details that are given

Very clear and patient with their customers and very helpful with their advice

2 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're pleased to hear that you found our team clear, patient and helpful throughout the process.

We believe it's important that customers fully understand their options, so it's great to know you felt supported and well informed.

Oceniono na 5 z 5

Left with a better product

I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the information that was needed. Great servies and now a better product.

1 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're pleased to hear that Kevin was able to help you find a policy with more cover at a lower cost and that the process was as smooth as possible for you.

We appreciate your feedback and are delighted that you're happy with your new policy.

Oceniono na 5 z 5

Thank you Holly Madden very polite and…

Thank you Holly Madden very polite and friendly plus made sure I understood everything she said

1 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for your kind review. We're delighted to hear that Holly provided a friendly experience and took the time to ensure everything was explained clearly and understood.

I'll be sure to pass your comments on to Holly.

Oceniono na 5 z 5

Spoke with Toni Williams she explained…

Spoke with Toni Williams she explained very well and listened to my concerns and went an extra mile for me. Would recommend 100%

1 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for your fantastic feedback. We're pleased to hear that Toni took the time to listen to your concerns and provide the support you needed throughout the process.

Your recommendation means a lot to us, and we'll make sure Toni receives your kind comments.

Oceniono na 5 z 5

Outstanding service Daniel Hudson made…

Outstanding service Daniel Hudson made everything so easy!.
I want to say a huge thank you to Daniel Hudson for the amazing service he gave me. From the very first call, Daniel was so kind, patient and clear he took the time to explain everything properly, in plain language so I could understand exactly what I was getting. No rushing, no confusing words just honest, helpful advice.

Daniel answered every single question I had, kept me updated all the way through, and made the whole process feel calm and straightforward. I never felt pressured at any point he listened to what I needed and found the right thing for me. It was such a relief to deal with someone so professional and genuine.

I would absolutely recommend Daniel and Assura Financial Limited to anyone. If you want someone you can trust, who treats you with respect and goes the extra mile speak to Daniel. Thank you so much, Daniel you made everything so much easier!

1 września 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for such a detailed and thoughtful review. We're delighted to hear that Daniel made the process clear, straightforward and stress-free for you.
Providing honest advice, taking the time to answer questions, and ensuring our customers feel informed and supported are all things we strive for, so it's wonderful to know Daniel delivered exactly that experience.

We really appreciate your recommendation and will be sure to share your feedback with Daniel.

Oceniono na 5 z 5

I’ve tried to get life insurance for…

I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a life insurance company called and Stacey Charlton talk me into trying again which I did and ended up getting insured finally. So thank you so much Stacey x

25 sierpnia 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Stacey. We will be sure to pass on your comments to them.

Oceniono na 5 z 5

Katie was so helpful friendly polite…

Katie was so helpful friendly polite explained everything very clearly so I understood
Karie offered me a few options of policies so I could decide what was best for me
I am happy with the policy offered as critical care is something you never know that you might need and it would make life easier if something was to happen to me
The price of the insurance is very fair and the extra benefits and discounts is a bonus thank you for all your help Katie

25 sierpnia 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for the positive review. We’re pleased to hear you were happy with the service you received. We will be sure to pass on your comments onto Katie.

Oceniono na 5 z 5

Mark was very poilt and very…

Mark was very poilt and very comfortable to talk to had a good conversation with him and made it so easy for me I can’t thank u enough thank u ☺️

25 sierpnia 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

We’re thankful for your feedback and pleased that we could help.

Oceniono na 5 z 5

Customer service was polite and…

Customer service was polite and friendly, they explained my policy and benefits. Overall Assura would be recommended by me to any family who are seeking insurance. Thank you

24 sierpnia 2026
Opinia niezależna
Logo Assura Financial Limited

Odpowiedź od Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience.

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