This wasn't our first order from Artisan Tile Company and same as before we were absolutely thrilled with the tiles and the service provided! They even arrived one day earlier than expected. Thank you... Zobacz więcej
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Beautiful tiles and exactly what we wanted Downside - delivery costs We would've ordered triple what we did as wanted them for a few places but the delivery costs were more than all the tiles to... Zobacz więcej
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I absolutely love artisan tiles . They have a gorgeous huge selection in fact anything you can think of you can get . Prices are brilliant and fast delivery very well packaged . They are very friendl... Zobacz więcej
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So pleased, Great tiles we wanted something new in vintage style for are Victorian style fireplace They were well wrapped and posted fast.
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Informacje dotyczące firmy
Napisane przez firmę
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Dane kontaktowe
Doncaster, Zjednoczone Królestwo
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,7
Doskonała
394 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered it and it arrived good…
I ordered it and it arrived good service nothing less than I would expect, were others fail! well done
10 grudnia 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Malcolm,
Thank you for your review — we’re pleased to hear everything arrived as expected and that the service met your expectations. We appreciate you taking the time to share your feedback.
Many thanks,
Artisan Tile Company
GREAT EXPERIENCEe
Everything was great, website, sample, order, delivery and product.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for your review — we’re really pleased to hear everything from sampling through to delivery went smoothly for you. It’s great to know you’re happy with the tiles as well.
Many thanks,
Artisan Tile Company
Customer service that goes the extra mile
Just had my tiles delivered and even though I haven't opened the boxes yet I am already impressed. The tiles I chose are absolutely beautiful.
The driver - Jed - could not have been more helpful. He rang an hour before he arrived to let me know he was on the way. He was so polite and friendly and put the boxes exactly where I wanted them. What a difference it makes dealing with a company that care about customer service and whose team are just as invested in doing all they can to make it a good experience. I will definitely be recommending them to anyone I know who is looking for tiles.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for sharing such a thoughtful review. We’re really pleased to hear your delivery went smoothly and that the tiles have made a great first impression. It’s wonderful to know the driver was so helpful on the day.
We appreciate your recommendation and are glad the experience felt well looked after from start to finish.
Many thanks,
Artisan Tile Company
Tiles are great and better than…
Tiles are great and better than expected. There was an issue with the delivery, being the delivery companies fault, but customer service was fantastic throughout and issue resolved! 🙂
28 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jonny,
Thank you for your review — we’re really pleased to hear the tiles exceeded your expectations. Delivery issues can occasionally occur on the courier’s side, so it’s great to know our customer service team were able to resolve everything smoothly for you.
Many thanks,
Artisan Tile Company
Excellent service
Excellent service. Tiles arrived on time within a chosen delivery slot all carefully packaged.
Thank you
1 grudnia 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Julia,
Thank you for your review — we’re pleased to hear your tiles arrived on time within your chosen delivery slot and that everything was well packaged.
Many thanks,
Artisan Tile Company
Great company
Great company. Excellent price for great quality tiles. Delivery so easy and came on time. Very happy with the whole process and service. Would highly recommend
17 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Emily,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles, the delivery, and the overall experience. We appreciate your recommendation and your kind feedback.
Many thanks,
Artisan Tile Company
Beautiful quality tiles
Fantastic company to work with & customer service is excellent and very quick to respond. I had a very minor defect in 3 of my tiles, I had a replacement in 3 days & that’s from sending my first email.
The tile choices are so different & top notch for quality, even the delivery guy is very polite. Wouldn’t hesitate in using them again.
26 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for your wonderful review!
We’re really pleased to hear you were happy with the tiles and the service you received, and that the replacement tiles were sorted quickly for you. It’s great to know everything arrived smoothly and that you’d choose to shop with us again.
Many thanks,
Artisan Tile Company
Absolutely brilliant service
Absolutely brilliant service. Thank you.
28 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Trish,
Thank you for your review — we’re really pleased to hear you were happy with the service.
Many thanks,
Artisan Tile Company
Not exactly like the photos
The design of the tiles I bought is very nice from afar, but if you look up close it s just print on the very top surface of the tile and it's not 3 dimensional at all. Kind of expected them to be different. It's ok, they still look quite nice.
24 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Bogdan,
Thank you for your review. We’re glad to hear you’re happy with the overall look of the tiles.
Just to clarify — the Cabana Flowers tile isn’t a 3D tile, and this isn’t stated in the product description. The pattern is designed to create visual depth once installed, but the surface itself is printed rather than raised or textured.
We do appreciate you sharing your thoughts, and it’s great to know the tiles still work well in your space.
Many thanks,
Artisan Tile Company
Beautiful tiles.
Beautiful tiles.
Fabulous service and a speedy delivery.
Highly recommend!
18 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Fiona,
Thank you for your lovely review — we’re delighted to hear you’re pleased with the tiles, the service, and the delivery.
Many thanks,
Artisan Tile Company
Absolutely love ‘em
What a find - amazingly original & beautiful tiles at a realistic price. So happy !
Easy to order samples before committing, so you see what you’re getting.
My order arrived quickly and well packed.
Absolutely love ‘em
25 października 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Sarah,
Thank you for such a wonderful review!
We're so pleased to hear you’ve been happy with the samples, the ordering process, and the delivery — and even better to know you love the tiles themselves!
Many thanks,
Artisan Tile Company
Odpowiedź od Artisan Tile Company
Hi Wayne,
Thank you for your review — we’re glad to hear you had a positive experience with our team.
Many thanks,
Artisan Tile Company
Tiles arrived as ordered
Tiles arrived as ordered, beautifully packaged.
22 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Peter,
Thank you for your review — we’re pleased to hear everything arrived as expected and well packaged.
Many thanks,
Artisan Tile Company
A much better choice….
Originally , I tried to order some tiles from a different company , but they wouldn’t let me get the number of tiles I wanted , or should I say - I asked several times , by email and chat bot and got no answer….their site only allowed me to buy boxes of 100, around 50 more than I needed , so I ended up choosing tiles at Artisan , and after speedily getting samples (free delivery) I chose exactly how many I wanted with no issue . Their communication was great at all times , and I appreciated 5%off. My partner picked up the tiles in Doncaster and said that everyone was very helpful ,we haven’t laid them yet but everything appears fine with the tiles .
Thanks for everything .
Jo and Andrew.
19 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jo and Andrew,
Thank you for sharing such detailed feedback — we’re really pleased to hear the process felt straightforward from samples through to collection. It’s great to know our team were helpful on the day and that you were able to order exactly what you needed without any difficulty. We appreciate you choosing us after your experience elsewhere and are glad the communication and service met your expectations.
Many thanks,
Artisan Tile Company
Beautiful high quality tiles and great…
Beautiful high quality tiles and great service .
19 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Charles,
Thank you for your review — we’re really pleased to hear you’re happy with the quality of the tiles and the service you received.
Many thanks,
Artisan Tile Company
Odpowiedź od Artisan Tile Company
Hi Bita,
Thank you for your review — we’re glad to hear your tiles arrived quickly and in perfect condition.
Many thanks,
Artisan Tile Company
Odpowiedź od Artisan Tile Company
Hi,
Thank you for your review — we’re pleased to hear your tiles arrived quickly and that you’re happy with the quality.
Many thanks,
Artisan Tile Company
Fantastic customer service
Beautiful tiles and I am very happy with them. I also want to give credit for the fantastic customer service I received from this company. There was an issue with my delivery, due to the fault of the carrier, and Artisan Tile Company put this right for me immediately. I cannot fault them and would highly recommend. I will definitely be using them again!!
12 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jo,
Thank you for your review — we’re really pleased to hear how happy you are with the tiles. Courier issues can happen from time to time, but we’re glad we were able to resolve this quickly for you so your order could stay on track. We appreciate your kind words and recommendation.
Many thanks,
Artisan Tile Company
Recommended
Had to wait until item came back into stock but others a good experience and very happy with quality of product.
12 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Eve,
Thank you for your review — we’re pleased to hear you’re happy with the quality of your tiles. Some items do sell through quickly, so there can occasionally be a wait while new stock arrives, but we’re glad everything went smoothly once your order was available.
Many thanks,
Artisan Tile Company
Im absolutely not the sort of person to…
Im absolutely not the sort of person to write reviews. However the delivery driver Jed was an absolute delight. He unfortunately had some issues with his van and was running behind delivery schedule. He called me to inform me which was really useful. He was exceptionally friendly and informative. Aside from the tiles being great, i would order from this company again just to have the cheery interaction from Jed
12 listopada 2025
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jemma,
Thank you for taking the time to share your experience — we’re glad to hear you’re pleased with your tiles and that Jed made such a positive impression. Delays can occasionally happen due to vehicle issues, so it’s great to know his call ahead and friendly approach were helpful on the day.
Many thanks,
Artisan Tile Company
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