This wasn't our first order from Artisan Tile Company and same as before we were absolutely thrilled with the tiles and the service provided! They even arrived one day earlier than expected. Thank you... Zobacz więcej
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Beautiful tiles and exactly what we wanted Downside - delivery costs We would've ordered triple what we did as wanted them for a few places but the delivery costs were more than all the tiles to... Zobacz więcej
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I absolutely love artisan tiles . They have a gorgeous huge selection in fact anything you can think of you can get . Prices are brilliant and fast delivery very well packaged . They are very friendl... Zobacz więcej
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So pleased, Great tiles we wanted something new in vintage style for are Victorian style fireplace They were well wrapped and posted fast.
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Informacje dotyczące firmy
Napisane przez firmę
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Dane kontaktowe
Doncaster, Zjednoczone Królestwo
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,7
Doskonała
394 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely company to deal with
Lovely company to deal with. Great product and good communication!
13 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Vicky,
Thank you for your kind review. We’re pleased to hear you found the team easy to deal with and that you were happy with both the product and the communication throughout.
Many thanks,
Artisan Tile Company
From the moment I placed the order
From the moment I placed the order, I received confirmation & delivery dates. Tiles are beautiful.
12 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Anna,
Thank you for your review. We’re pleased to hear the process felt clear from the moment you placed your order and that you’re happy with the tiles. It’s always good to know everything arrived as expected.
Many thanks,
Artisan Tile Company
Such unique and special tiles
Such unique and special tiles. Great company with super fast postage when I ordered. If you want something special and different then buy from this company
12 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Joanne,
Thank you for your kind review. We’re pleased to hear you found something unique for your project and that your order arrived quickly. It’s always great to know our range has helped you achieve a look that feels a little different.
Many thanks,
Artisan Tile Company
Empty promises on waivering deleivery costs
This is the third time I have used Artisan Tile Company. This is the third time I have used Artisan Tile Company. However, on the second occasion, I ordered some tiles with express delivery, which arrived a day late. I contacted the company, and they said they would waive the delivery charge for my next order. I was set on getting the Nero 50mm x 50mm tiles for my utility. I contacted them about free express delivery, and they said they had no record of this agreement against my previous order. I reluctantly purchased the tiles, but this will be the last time I use the company, as they made empty promises. However, on the 2nd occasion, I ordered some tiles on express delivery, which arrived a day late. I contacted the company, and they said they would waive the cost for delivery the next time I needed to order from them. However, I had my heart set on the Nero 50mm x 50mm for my utility. I contacted them regarding free express delievey and they said they haven't got a record of this. I reluctantly bought the times, but this will be the last time I use the company, as they came with empty promises. I've paid out £160 just in delivery costs. Hugely disappointing as they have a good range of tiles.
13 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jay,
Thank you for taking the time to leave a review.
We’ve looked into your comments carefully and reviewed both the order history and the recorded call following your most recent purchase, as we take feedback like this seriously.
Regarding your second order, our records show the order was placed on Wednesday 4th February at 15:48 on a Priority Service. Based on the time of order, the earliest available delivery date displayed at checkout was Monday 9th February — and the tiles were delivered first thing on Monday 9th February, in line with that date. There is no record of the order arriving late.
We have also checked internally regarding the suggestion that a future delivery charge would be waived. There is no note, agreement or record on your account confirming that free delivery was promised. In fact, during the recorded call on 17th February at 18:39 — when you contacted us to amend the delivery address and ask about expediting your order — you stated that you had not contacted us regarding a late delivery on the previous order.
During that same call, our team explained that once an order is placed, delivery times are handled by third-party logistics providers and cannot be accelerated without selecting and paying for an upgraded service. We appreciate this wasn’t the answer you were hoping for, but the information provided was accurate.
We always aim to be clear and transparent with delivery options at checkout, including the expected delivery date before payment is made. We’re disappointed to read that you feel promises were made, as our records and call recordings do not support this.
Many thanks,
Artisan Tile Company
Tiles were delivered very quickly
Tiles were delivered very quickly, and they look great
12 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Ana,
Thank you for your review. We’re pleased to hear your tiles arrived quickly and that you’re happy with how they look.
Many thanks,
Artisan Tile Company
Great tiles for a reasonable price
Finally found nice tiles for a reasonable price with Artisan. They delivered the first batch all OK except that delivery was a day late - possibly the fault of DPD/Nisa. I needed to order some more and they got them ready for pick up promptly and had them ready for me when I arrived.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Peter,
Thank you for taking the time to leave a review. We’re pleased to hear you found the right tiles at a price that worked for you, and that your additional order was ready promptly for collection.
While deliveries are usually on schedule, occasional delays can happen with courier services, and we appreciate your understanding. It’s good to know the rest of the process ran smoothly.
Many thanks,
Artisan Tile Company
Lovely tile for our kitchen splash back…
Lovely tile for our kitchen splash back - very happy with the unique look and modern feel
6 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Amy,
Thank you for your review. We’re pleased to hear the tiles have worked so well for your kitchen splashback and that you’re happy with the overall look. It’s always great to know they’ve helped create the style you were aiming for.
Many thanks,
Artisan Tile Company
Beautiful unique tiles
Beautiful unique tiles, looks great in the space and the tiler tells me they are easy to work with 5 stars
9 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear you’re happy with the tiles and that they’ve worked well in your space, as well as being straightforward for your tiler to install.
Many thanks,
Artisan Tile Company
Really lovely tiles
Really lovely tiles. I bought a blue trim to contrast the tiles. The make the bathroom look elegant. Also quick delivery.
8 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Frank,
Thank you for your review. We’re pleased to hear you’re happy with the tiles and that the blue trim worked well alongside them to create the look you were after. It’s also good to know your order arrived quickly.
Many thanks,
Artisan Tile Company
Brilliant service
Brilliant service, and great choices. Easily to navigate they’re pages and web site
Will definitely order again when nearer finishing our house project
29 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for your review. We’re glad to hear you found the website easy to use and appreciated the range available. It’s also great to know the service met your expectations, and we look forward to helping again when you’re closer to finishing your project.
Many thanks,
Artisan Tile Company
Gorgeous tiles
Gorgeous tiles, even nicer than pictures! Incredibly happy. Well packaged and all arrived in tact. Good communication, including from the delivery company.
7 lutego 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the tiles and that they arrived safely, as well as with the communication throughout the delivery process. It’s always good to know that everything went smoothly from start to finish.
Many thanks,
Artisan Tile Company
Odpowiedź od Artisan Tile Company
Hi,
Thank you for taking the time to leave a review. We’re pleased to hear you found the service quick and efficient.
Many thanks,
Artisan Tile Company
Beautiful tiles gonna get some more
Beautiful tiles gonna get some more
26 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Shafique,
Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the tiles and that you’re planning to order more.
Many thanks,
Artisan Tile Company
got what i wanted
got what i wanted. you have a selection that other tile companies lack.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Robert,
Thank you for taking the time to leave a review. We’re pleased to hear you found exactly what you were looking for and that our range stood out compared to other suppliers.
Many thanks,
Artisan Tile Company
Excellent so far…even outstanding
Excellent so far…even outstanding. Lovely tiles!
23 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Merete,
Thank you for taking the time to leave a review. We’re pleased to hear everything has gone well so far and that you’re happy with the tiles.
Many thanks,
Artisan Tile Company
Love my new floor tiles
Love my new floor tiles! Easy to order and delivered safely.. can’t wait to get them fitted
10 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Jane,
Thank you for taking the time to leave a review. We’re pleased to hear you found the ordering process straightforward and that your tiles arrived safely. Hopefully they look just as good once fitted.
Many thanks,
Artisan Tile Company
Beautiful tiles great service
Beautiful tiles, great customer service answered all my questions quickly and efficiently.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Lucy,
Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the tiles and that our customer service team was able to answer your questions efficiently.
We appreciate you choosing Artisan Tile Company.
Many thanks,
Artisan Tile Company
Easy sales and delivery process and…
Easy sales and delivery process and lovely tiles. Not sure how they could have done better.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Victoria,
Thank you for taking the time to leave a review. We’re pleased to hear you found the sales and delivery process straightforward and that you’re happy with the tiles. It’s great to know everything met your expectations.
Many thanks,
Artisan Tile Company
Excellent service
The quality was great and the goods arrived on time - what else is there to say?
7 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi,
Thank you for taking the time to leave a review. We’re pleased to hear you were happy with the quality of the tiles and that everything arrived on time.
Many thanks,
Artisan Tile Company
Great tiles, safely delivered
Tiles were as advertised, and very well packed / protected with no breakages. Looking forward to putting these on our hearth.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Artisan Tile Company
Hi Sam,
Thank you for taking the time to leave a review. We’re pleased to hear the tiles arrived safely, well protected, and exactly as advertised. It’s great to know everything came through in perfect condition, and we hope they look fantastic once installed on your hearth.
Many thanks,
Artisan Tile Company
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