artificialmerch.com Recenzje 173

Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered a small bunch of artificial flowers in January, but hadn't received them last month, so I went to my PayPal account to report them as undelivered. The first step in making a claim was to con... Zobacz więcej

Oceniono na 1 z 5

I ordered in November and they said it would arrive by February then stopped replying to my messages, I messaged every week from February to March. I had to go through PayPal for a refund. NOVEMBER. T... Zobacz więcej

Oceniono na 1 z 5

I ordered flowers for my daughter's wedding in Jan 2025. In February Artificial Merch cancelled my order totally almost $300. I'm still awaiting my credit card refund to spite emailing them mul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Order placed for very large floral installation for Cincinnati MayFestival 150th Anniversary concerts. Floral was beautiful and custom, the team was able to fill this Order and ship via air to LAX.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Too real to be real.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 5 z 5

Great experience for first order

I was pleasantly surprised to see how fast I received my order. It was exactly as described. Even the free gift they included was beautiful and was prettier than the picture!

7 sierpnia 2023
Opinia niezależna
Logo artificialmerch.com

Odpowiedź od artificialmerch.com

Thank you for your feedback! We are glad to hear that you received your order quickly and that it met your expectations. We look forward to serving you again in the future.

Oceniono na 5 z 5

These flowers exceeded my expectations

These flowers exceeded my expectations! They blooms are huge, the color is perfect and they are so life like! They will be perfect for my wedding. So happy!

7 sierpnia 2023
Opinia niezależna
Logo artificialmerch.com

Odpowiedź od artificialmerch.com

Thank you for your feedback! We're thrilled to hear that the flowers exceeded your expectations and that you're happy with them. Hope they add a touch of beauty to your wedding day. Thank you for choosing us! We look forward to serving you again in the future.

Oceniono na 1 z 5

Never delivered!!

Never delivered!!! DO NOT USE THIS WEBSITE. YOU WILL NOT GET YOUR MERCHANDISE IN TIME OR EVER. I made an order in June and as per their order page, I was to receive it in 6 to 12 days. This order is for a wedding and I MUST have it. While tracking it, it seemed it would arrive on time but much past the 6-12 days. Well, the tracking info is also untrue. Will have to order or purchase from a reliable source to get the merchandise that I need.

22 czerwca 2023
Opinia niezależna
Logo artificialmerch.com

Odpowiedź od artificialmerch.com

We apologize for any inconvenience caused by the delay in the delivery of your order. We have investigated your order and it appears that there may have been a delay during the shipping process. Our customer service team will contact you shortly and will assist you in resolving this issue. We understand the urgency, especially for a wedding, and we assure you that we are taking all the necessary steps to ensure that your order is delivered to you as soon as possible.

Oceniono na 5 z 5

Perfect! Just what I was looking for

Ordered a white cascading bouquet & tossing bouquet for my best friend’s wedding. She cried when she saw her bouquet. For fake flowers they look very realistic & just beautiful. Took 10 days to arrive, you do need to fluff the flowers a bit on arrival but super easy to do with the care card they included. Price is a hell of a deal so I don’t mind the wait time. Will order from them again. Thank you again!

30 czerwca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thanks for your feedback! We're thrilled to hear that she loved the bouquet and that the fake flowers look realistic and beautiful. We're glad that the fluffing process was easy with the care card we provided. We appreciate your patience and understanding, and we look forward to serving you again.

Oceniono na 5 z 5

Easy customer service

Easy customer service. My products arrived in a timely manor & the quality was great

Very happy with my experience and would purchase from them again

15 czerwca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Great to hear that you're satisfied with your purchase! We appreciate your feedback and look forward to serving you again in the future.

Oceniono na 5 z 5

GREAT QUALITY MERCHANDISE - GREAT CUSTOMER SERVICE

This is an update on a previous one-star review that I left on 05/19/23 and have since deleted. At the time I was very disappointed with the ship time as I ordered per their quoted timeframe and the response I rec'd from their Cust Serv Team when I questioned the delay. Upon leaving the review AM reached out and explained what caused the delay and apologized several times and they even applied an additional discount for the issue. I finally did receive the merchandise a couple days before I actually needed and was extremely pleased with the quality of each item - all very lifelike. I will certainly be ordering from them again and recommend others do as well keeping in mind shipping from China and allowing extra time to receive. Five Stars to the AM Customer Service Team!!

19 maja 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your updated review. We apologize for any inconvenience caused by the delay in shipping your order. Thank you for your kind words about our product and customer service. We're thrilled to hear that you were pleased with the quality of the items received. We appreciate your recommendation and look forward to serving you again in the future.

Oceniono na 5 z 5

realistic looking

I'm well pleased with the items I received. mixed in with real flowers, the greenery and lavendar blend in naturally.

5 czerwca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your feedback! We are delighted to hear that you are pleased with the items you received. We appreciate your support and hope to serve you again in the future.

Oceniono na 5 z 5

I am very happy with my cemetery floral…

I am very happy with my cemetery floral bouquets! Very vibrant, size is just as you see, it took almost 3 weeks to get to Michigan, but I am very pleased with every one of them, thank you,

12 czerwca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

We're thrilled to hear that you're delighted with your cemetery floral bouquets! We apologize for the longer shipping time to Michigan. Nonetheless, we're glad they arrived safely and that you're pleased with each bouquet. Thank you for your kind words and support!

Oceniono na 5 z 5

My "Go to" place every time!

Got exactly what I needed very promptly! The products are not only beautiful but priced very well. Artificialmerch is definitely my "go to" place for all my floral craft needs. Highly recommend!

25 maja 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

We're thrilled to have met your needs promptly! It's wonderful to hear that you found our products beautiful and reasonably priced. We're honored to be your go-to place for all your floral craft needs. Thank you for your high recommendation! We look forward to serving you again in the future.

Oceniono na 4 z 5

Most of the items were well made quality was very good. It would be helpful it a tape measure was used in the photos.

Most of the items were well made. As a floral designer before disability I know and like the better quality florals. I loved the calla lillies, the peony bush was fine but it had some hydrangeas in it. The yellow Lilly bush was very pretty. I loved the quality of the delphium, and the stem of sister's drapes like it was still hanging from the tree it grew on. Overall much better quality than temu florals.I wish the shipping were a little faster.

1 maja 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

We appreciate your feedback and are glad to hear that most of the items were of good quality. As a former floral designer, your knowledge and appreciation for better quality florals carry weight. We're thrilled that you loved the calla lilies and the peony bush and the yellow lily bush. We apologize for any inconvenience caused by the shipping time. We'll take note of your feedback and try to improve it in the future.

Oceniono na 5 z 5

Order placed for very large floral…

Order placed for very large floral installation for Cincinnati MayFestival 150th Anniversary concerts. Floral was beautiful and custom, the team was able to fill this Order and ship via air to LAX. Since the order was so large multiple oversized boxes were received and all products were is beautiful shape. Great product, great customer service. Thanks to all for making this come together!

CHEERS
MAD mark adams design

7 kwietnia 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your kind words about our product and customer service. Thank you for choosing us! We look forward to serving you again in the future.

Oceniono na 5 z 5

I ordered a bunch of silk roses in…

I ordered a bunch of silk roses in different colours and they came reasonably fast and were true t I my expectations. They are a delight I enjoy every day.

5 kwietnia 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your feedback! We appreciate your preference for our products. We look forward to serving you again in the future.

Oceniono na 5 z 5

I ordered Billy Balls in green and…

I ordered Billy Balls in green and orange. Green ones were true to color the orange ones were a muted yellow almost in the mustard color. The shipping was fast, customer service was excellent this is the reason they got a 5 star. Will try this company again.

28 marca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your kind words about our product and customer service. Thank you for choosing us! We look forward to serving you again in the future.

Oceniono na 5 z 5

Great artificial topiary ball!!

Great artificial topiary ball!!
I had great difficulty finding a medium sized topiary ball to place in an heirloom crock. Many places were extremely overpriced and raggly looking. I was very satisfied with the price and quality! The company was timely with shipping and reached out to check on my satisfaction. I'm so fortunate to have found them!

22 marca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your feedback! We appreciate your preference for our products. We look forward to serving you again in the future.

Oceniono na 5 z 5

Beautiful bougainvillea

love the bougainvillea stem the color is gorgeous blends in well with real one

8 marca 2023
Opinia niezależna
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Odpowiedź od artificialmerch.com

Thank you for your feedback! We appreciate your preference for our products.

Oceniono na 5 z 5

Relatively quick shipping

Relatively quick shipping. I contacted the customer service prior ordering and my queries were responded promptly. Highly recommended!

3 lutego 2023
Opinia niezależna
Logo artificialmerch.com

Odpowiedź od artificialmerch.com

Thank you for your feedback! Thank you for choosing us! We look forward to serving you again in the future.

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