Arrow Motor Company Recenzje 

215
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service from Mathew & Kyle Really genuine lads, company is forward in their approach to gaining a good reputation, no hard sell at all which has kinda left many area's of this industry lack... Zobacz więcej

Oceniono na 5 z 5

I am a repeat customer to Arrow Motors and would not go elsewhere for a vehicle. Yet again supplied a little run around a Vauxhall Adam alongside my large VW camper van. The service was fantastic as a... Zobacz więcej

Oceniono na 5 z 5

We recently bought a Toyota C-HR from Arrow Motor Company. Having dealt with Main Dealers for the last twenty years we were a little sceptical buying from Arrow. Our worries were unfounded as we found... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought my son’s first car from Arrow motors. Extremely professional and friendly. Mathew talked to my son asking exactly what he was looking for. Smooth sale. Kept informed throughout. Unlike other... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Komis samochodowy

Napisane przez firmę

Arrow Motor Company is owned and managed by Ryan Trevelyan. I have worked for multiple different brands, selling both volume and prestige vehicles, as well as brand new and used vehicles. I decided I would use my extensive knowledge and vast experience, that I have obtained throughout my distinguished career, to set up my own car sales company. With my main focus being; to continue to deliver a fantastic customer experience, that all of my previous customers have already had the pleasure of experiencing. Here at Arrow Motor Company, we place great emphasis on putting our customers first. Whether it’s a new or a used car, we can source our customers their perfect next vehicle. Our inside knowledge of the profit margins that dealers have across new cars, mean that we are perfectly placed to negotiate the best possible price on a brand new car for you. We also stock a wide range of used vehicles, to suit many different requirements and budgets, all of which are very competitively priced. When it comes to buying cars for our stock, we are very particular about finding the right cars. We personally make sure that we only stock vehicles which adhere to our very high standards in relation to; Age, Mileage, Specification, History and Condition. All of our cars are hand selected, independently health checked and are fully HPI clear. We think that buying your next car shouldn’t be a difficult process, which is why we make buying a car as easy and as hassle free as possible. If required, we can provide our customers with some fantastic finance options. Through our wide panel of lenders, we can offer our customers a range of different finance options, with every customer getting a personalised quotation, regardless of their credit score and credit history. We are confident that we can get almost anyone accepted on finance with one of our many lenders, even if they have a poor credit score. Every car we sell comes with a minimum of 3 months warranty, a number of our vehicles actually come with the balance of their original manufacturers warranty. We also offer our customers the option of an extended warranty, for a small additional cost, as we know that the majority of our customers can see great value in worry-free motoring. We take pride in our fantastic reputation, but don’t just take our word for it, we would urge everyone to read our reviews on the testimonial page of our website. All of which have been left by customers who have previously bought a car from ourselves. Why not get in touch with us today and see how we can help you purchase your next car?


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

215 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(215)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
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Oceniono na 5 z 5

Excellent service from Arrow Motor Company

Telephone booking was excellent. On arrival, we were shown around the vehicle and all our questions were answered. We even managed a test drive. On purchasing the vehicle, all our paperwork was promptly sorted and a follow up call to check that everything was good. This small company is the best garage I have had experience with buying a car from.

15 maja 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for leaving us such a fantastic 5* review! It was a real pleasure selling you the car, and we really appreciate you choosing us for your new car.

Oceniono na 5 z 5

Brilliant and honest

After almost a year of looking for my dream Leon Cupra I found just that purely by chance at Arrow Motor Company and could not believe my eyes. The car had just arrived the night before I viewed it and Ryan never hesitated in letting me take it out for a test drive.. several times! Price was very, very good and part exchange was generous. The experience was a pleasure and effortless from start to finish, nothing was too much trouble and not once pushy unlike a lot of other dealers. Picked it up a few days later after a brilliant effort in preparing the car for me, and I could not be happier, it’s an absolute riot and epic fun to drive. Can’t say that I ever want to part with it, but if that day comes I would not hesitate to return for a top quality motor from their impressive stock, and i’ll highly recommend to anyone else looking for a new car. A very happy customer.

15 maja 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Hi Alex, thank you for the 5 star review! Having been looking for a car, for such a long time, it was a real pleasure selling you your Leon. I am glad you can recommend us as a dealer. I know that you will enjoy this car, but when you are looking to change, please just let us know!

Oceniono na 5 z 5

Flawless

I have just bought my second car from Arrow motor company, this is the second time I have put my faith in the ability of a outstanding individual to find me my next car. He delivered! I drove away in my new BMW 5 series. Again treated with upmost professionalism from the initial enquiry all the way to completion of my new car. Extremely happy with the service and continued aftercare!

16 kwietnia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for leaving us such a fantastic 5* review! It was a real pleasure selling you the car, and we really appreciate you choosing us again for your new car.

Oceniono na 5 z 5

We recently bought a car from Ryan

We recently bought a car from Ryan. It was straight forward and a very quick process. Highly recommend

24 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for your 5 star review Richard! We are thrilled that you enjoyed buying your new car from ourselves. Enjoy your new car!

Oceniono na 5 z 5

After recently buying a Mini Cooper D…

After recently buying a Mini Cooper D from Ryan at Arrow Motor Company, I can and will continue to more than highly recommend this company.
Ryan's attention to detail is second to none, he gave us 5 star treatment from the start and nothing was too much trouble.
The car is superb and is a lot more than I was expecting.
Excellent service.

21 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for your 5* review. I am glad you're happy with your new car, it looks fantastic! If we can help with anything in the future please just let us know.

Oceniono na 5 z 5

Fantastic service from Ryan at Arrow Motor Company

A very professional and personal experience from the directors at Arrow Motor Company when I recently purchased my beautiful BMW M5 that was presented in mint condition! A very pleasant experience from my initial contact to driving away from the showroom in these difficult circumstances during Covid !

14 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for your fantastic review. We are thrilled that you enjoyed your experience buying a car from ourselves after travelling a long distance. If you need anything at all in the future, please just let us know.

Oceniono na 5 z 5

Amazing car amazing service amazing…

Amazing car amazing service amazing company

By Craig W | 10 Mar 2021

A great company the team at Arrow are friendly helpful and efficient. I asked The team to look for a car and she had one that fitted my requirements within days.

10 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for your 5* review! I'm glad you were happy with your experience at Arrow Motor Company. If you need anything at all in the future, please don't hesitate to contact us.

Oceniono na 5 z 5

Excellent, stress-free buying experience

From the initial conversation with Ryan discussing what I was looking for the service was excellent. It made buying a new car stress-free and an enjoyable experience. Every question I had was answered straight away and help was given through every step of my purchase. Ryan also checked that everything was OK and offered to answer any questions I had after a few days of having my car. There was no pressure at all throughout our experience and I would highly recommend Arrow Motor Company to family and friends.

9 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for you fantastic feedback and 5* review Chloe! We are glad that we felt really well looked after throughout your entire purchase. If you need anything at all in the future please just let us know, and when it is time to change again, we would be more then happy to help!

Oceniono na 5 z 5

Wow Arrow motor company

Wow, from the initial first phone call showing interest in a advertised vehicle the attention to detail from this professional knowledgeable team was second to none.
This was the first experience of potentially purchasing a vehicle on the click and collect option due to COVID-19 lockdown and wow what can I say, the team guided me through the process making the experience feel as normal as possible. Every question and query was answered via email or phone call in a remarkable time frame.
The whole experience from start to finish and driving away was fist class leaving me feeling impressed and excited about my purchase.

2 marca 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for leaving us a fantastic 5 star review! We are pleased that you were impressed with our service, using the click and collect option. If you need anything at all in the future, please just let me know.

Oceniono na 5 z 5

Amazing service and tailor made experience

Well... what an amazing experience! So easy and no hassle what so ever. I told Georgina what I was looking for and she went out of her way to find an exact match! She succeeded, I love my new car! It’s amazing and the service was second to none - very professional and fast. Would recommend 100% vehicle was also well presented and handover was a lovely experience!

18 lutego 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you Lewis for your amazing feedback and 5 Star review. It was a pleasure sourcing your dream car and we are pleased to hear just how much you love it! We look forward to seeing you again in the future.

Oceniono na 5 z 5

1st class service.....Totally committed…

1st class service.....Totally committed to customer service in both pre sales & after-sales satisfaction!

4 lutego 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for your 5 star review Ian! We are thrilled that you enjoyed buying your new car from ourselves.

Oceniono na 5 z 5

Professional, efficient & a pleasure to deal with

Professional, efficient and a pleasure to deal with from the initial conversation and right through the process, the guys could not have done more. I'd highly recommend Ryan, Georgina and the team at Arrow Motor Co. to anyone seeking to buy their next car!

31 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for leaving us a fantastic review. If you need anything at all the future, please just let us know.

Oceniono na 5 z 5

Very happy with my new car, thank you

Ryan delivered the car to me, despite the very bad weather!
I am very happy with my new car, thank you

23 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for your kind words and 5 star review Josie. We are glad to hear that you enjoyed your car buying experience with us. If you ever need anymore help in the future, please don't hesitate to get back in touch with us.

Oceniono na 5 z 5

Excellent professional service going…

Excellent professional service going above and beyond in sending extra video clips of the vehicle. Georgina and Ryan certainly made the whole process of buying a vehicle during lockdown a breeze! Will certainly recommend them to family and friends. Definitely will be our first call when we are next in the market for another car. Keep up the good work guys.

23 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Hi Angela, we really appreciate you taking the time to leave us a review and giving us 5 stars. We do our very best to go above and beyond with every customer and I am glad that you noticed this when buying a car from ourselves. Enjoy your new car, and when you're ready to change, please just let us know and we would be more then happy to help.

Oceniono na 5 z 5

Excellent Customer Service

I recently purchased a 17 Reg Ford Focus ST from the Arrow Motor Company, they have an excellent choice of high quality cars, I was really impressed with the customer service at Arrow Motor Company, they couldn't have made the experience of buying a car any easier. There was no hard sell, which as a woman I found very refreshing. They explained all financial options in an easy to understand way. They were also very flexible on arranging times for viewing and picking up car.
I will defiantly recommend them to my friends and family and anyone thinking about buying a car ,well worth having a look at their stock of very high quality cars

22 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for leaving us such a fantastic review! We are thrilled that you enjoyed buying a car from ourselves and that we went through everything in a way that you found refreshing. We really appreciate your business, and look forward to welcoming you back in the future.

Oceniono na 5 z 5

5 star customer service

I recently purchased a Ford Kuga from Ryan at Arrow Motor Company. As part of the deal I part exchanged my vehicle and Ryan give me a fair price for my vehicle which enabled me to pay off my existing agreement on my car.

The level of assurance and customer service that Ryan provided from the start to finish of the transaction was first class. Rest assured I would not think twice about purchasing another vehicle from Ryan and his team at Arrow Motors.

Thanks Ryan 👍

11 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you for leaving us a review. We are so glad that you are happy with your new car and the service that you received from us. We look forward to welcoming you back to Arrow Motor Company in the future, when you decide its time for another new car!

Oceniono na 5 z 5

HIGHLY RECOMMEND - Exceptional Customer Service

After having several bad experiences with other garages I stumbled upon Arrow Motor Company... Mainly through their exceptional reviews. After browsing the stock they appeared to have only high quality, low mileage cars, this was extremely appealing. My wife and I decided to proceed, this wasn't a small purchase for us and we wanted to ensure we had a long term reliable car for our new family.
We identified a car we thought would be suitable online and gave Ryan a call. He was extremely accommodating, giving us space to look around the car (ensure a child seat and push chair could fit) there was no car salesman pressure. Unfortunately, the first car we came to see didn't fit all our baby stuff! Ryan promptly recommended another car, again the same pressure free service, he let us look around the car take it out for a drive and even compare to another in the showroom pulling them out side by side. Giving us time to compare. We decided to go with one of them. Now we already thought Ryan's customer service was amazing, he took it even further. Arranging the part ex of my car completely hastle free, organised finance promptly and comprehensively took me through all the paperwork. Ensuring I understood everything I was signing (I have no clue when it comes to cars). Once all the paperwork was complete he took me around the car again to ensure I was 100% happy and understood all the tech in the car! (Miles ahead of my other car in terms of tech!).
Even after I had drove off the court he phoned me a couple of days later to ensure the car was running okay, that I was enjoying the drive and if there was anything more he could do. At this point there was nothing more he could do. He had already gone above and beyond for me.
I will, without a doubt, be returning to Ryan for my next car. I will also recommend anyone in the market for a car to browse his stock.

Best of luck Ryan for the future you really have a great business here!

6 stycznia 2021
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Hi Nick, thank you very much for leaving us such a fantastic review! I am glad we were able to exceed your expectations even though you had already read our exceptional reviews. We put a lot of work into looking after our customers, and reading reviews like this make it all worth while. Enjoy your new car, and when you're looking at changing, please just let us know.

Oceniono na 5 z 5

Fantastic customer service and motors

I've had a faultless experience after recently buying a car here. The customer service was brilliant throughout due to the fact that it feels genuine and honest throughout and seem to be willing to go the extra mile to keep customers happy where other dealerships would not. You never know what experience you will get when buying a car but I could not recommend arrow motor company enough simply due to the customer service, fair prices and high quality cars and have full faith that they will continue to support me if I have any issues with the car which allows a piece of mind.

8 grudnia 2020
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Hi Liam, I can't thank you enough for leaving us such a fantastic review. It was a real pleasure selling you the car. We are delighted that you enjoyed your car buying experience with ourselves, we do put great emphasis on going the extra mile. If you need anything at all in the future, please just let us know.

Oceniono na 5 z 5

Great Cars & Great Customer Service

The cars are very well looked-after, and the customer service is excellent.

We had some issues during the process, but Ryan from Arrow did everything he could to keep things moving, and made sure I had something to drive in the interim.

I've never worked with a dealer who puts this much effort into keeping their cars in good condition, and making the client happy.

Would absolutely recommend.

25 listopada 2020
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Hi Nathan, we really appreciate your feedback. Thank you very much for the 5* review! I also really appreciate your patience whilst we worked with the main dealer service department. If you need anything at all in the future please just let us know. Enjoy your new car!

Oceniono na 5 z 5

My nearly new (to me) car.

From my initial online enquiry to aftersales follow up I was dealt with professionally and promptly, the Suzuki Celerio car I purchased to replace an older version of the same car has performed faultlessly so no issues there. As with all car dealers, check the advertised details fully against the vehicle paperwork and service records as errors & omissions can creep in , test drive, and if your happy - buy. Would I buy from Arrow again - yes of course.

12 listopada 2020
Opinia niezależna
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Odpowiedź od Arrow Motor Company

Thank you very much for your 5* review! I'm glad you were happy with your experience at Arrow Motor Company and would buy again. If you need anything at all in the future, please don't hesitate to contact us.

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