Arraytics Recenzje 262

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had some issues with the event plugin, the support agent who helped me was very patient and understandable. Their support is awesome, fast and reliable.

Oceniono na 5 z 5

I've only just set up themewinter's Eventin plugin but so far it looks really clean, has some great features and a couple of features I needed that they don't have yet like conditional logic in cust... Zobacz więcej

Oceniono na 5 z 5

After almost 2 years of using the pro version and even having the pleasure of working with their customer support, I'd like to leave a review. First off, the product is brilliant. It has evolved and i... Zobacz więcej

Oceniono na 5 z 5

One of the most critical features we were looking for with a popup builder was something that our VAs could set up without having to train them on WordPress. Poptics nails this by offering a massive... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Arraytics is a leading software development company that specializes in creating cutting-edge WordPress plugins and themes, SaaS solutions, AI applications, and mobile apps. Founded in Bangladesh, Arraytics has been making waves in the tech industry for over a decade, delivering custom software development and web services at competitive prices. Arraytics has many flagship products such as, WP Timetics, Timetics.ai., WPCafe, Eventin, Authorsy, Exhibz, and Cafesio.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 87% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Still I'm trying the service

Still I'm trying the service
the free version is good but still missing some important features

Update: I've tried the demo and I got 404 error page not found in the page of shortcode
I told the customer service with the issue and there is no response, so 2 stars is too much for the currupt demo, 1 star is fair

25 listopada 2025
Opinia niezależna
Logo Arraytics

Odpowiedź od Arraytics

Hi Baraa,
Thanks a lot for taking the time to share your experience. We genuinely appreciate that.

I’d like to mention something gently, giving the plugin 2 stars because of a feature that isn’t included does feel a little unfair. So we really wish you had reached out to us first before leaving the rating. We’re always here to help and clarify anything you’re unsure about.

There was no fault or malfunction in the plugin, and we always encourage users to ask questions on the support so we can guide them properly. In many cases, we even provide custom solutions whenever possible. If you had reached us beforehand, we would have happily explained the limitation and discussed possible alternatives.

We truly work hard every day to keep our users satisfied, and we care deeply about ensuring a smooth experience.

We kindly request you to consider updating the rating, as the current rating is surely unfair to the product and the work our team puts in. Your feedback is absolutely welcome, and we’re here to help you anytime. ☹️

Thanks again for your understanding.

Best regards,
ThemeWinter

Oceniono na 1 z 5

Enttäuschend

Enttäuschend, irreführend beworben und miserabler Umgang mit Refunds

Ich habe Eventin Pro gekauft, weil mehrere Funktionen klar beworben wurden – unter anderem eine funktionierende WooCommerce-Integration, E-Mail-Verifikation für Teilnehmer und erweiterte Anpassungsmöglichkeiten. Nichts davon hat in meinem Fall wie beschrieben funktioniert.

Nach dem Kauf wurde schnell klar:
– Die WooCommerce-Integration läuft nur teilweise oder gar nicht so, wie es auf der Website dargestellt wird.
– E-Mail-Verifikation für Teilnehmer funktionierte nicht.
– Wichtige Layout- und Anpassungsoptionen, die als Pro-Features beworben werden, waren entweder nicht funktionsfähig oder schlicht nicht vorhanden.

Der Support bestand darauf, Zugriff auf meine Webseite zu bekommen – für mich völlig ausgeschlossen. Ich gebe keinem unbekannten Unternehmen aus einem Nicht-EU-Land Backend-Zugang zu einem Live-System voller personenbezogener Daten. Datenschutz und Sicherheit scheinen dort jedenfalls keine Priorität zu haben.

Statt mein Widerrufsrecht anzuerkennen, wurde ich erst tagelang hingehalten und in ein Support-Ping-Pong gedrängt. Erst nach deutlicher Fristsetzung und unter Hinweis auf mein EU-Widerrufsrecht wurde der Refund plötzlich doch ohne Probleme ausgeführt.

Mein Fazit:
Wer ein Plugin erwartet, das die beworbenen Funktionen zuverlässig liefert, sollte sich gut überlegen, ob Eventin Pro die richtige Wahl ist. Die Produktdarstellung und die tatsächliche Funktionalität lagen bei mir weit auseinander, und der Umgang mit Refunds war alles andere als professionell.

Ich bin froh, dass ich mein Geld zurückbekommen habe – aber empfehlen kann ich dieses Produkt nach meiner Erfahrung definitiv nicht.

1 października 2025
Opinia niezależna
Logo Arraytics

Odpowiedź od Arraytics

Hi there,
Thank you for sharing your experience, and I’m truly sorry to hear about your frustration. However, a few important points need clarification, as some of the claims seem to come from a misunderstanding of how Eventin actually works.

1. WooCommerce attendee verification is available
Eventin already provides attendee validation through WooCommerce.
You can require that only logged-in users are allowed to purchase event tickets, which ensures identity verification and prevents anonymous purchases. Many of our users rely on this as their attendee verification workflow.

2. Event & ticket layouts are fully customizable
Eventin includes customizable templates for:

Event layout

Ticket layout

Certificate layout

All of these can be edited visually and adjusted without coding.
So when you say the advertised customization options do not exist, this is not accurate. They do exist, and thousands of users configure them every day.

3. About backend access
Requesting temporary access is standard practice in the plugin industry, including across the EU.
We support customers from all regions, including large numbers from EU countries, who safely provide temporary staging access whenever they face environment-specific issues. This helps us investigate plugin conflicts, hosting limitations, or configuration problems that cannot be diagnosed from screenshots alone.

There is no policy violation, and we strictly follow privacy and security practices.
But without any access, we could only guess what was happening on your system.

4. Possible misunderstanding
It seems many of the concerns may have come from miscommunication or incorrect assumptions rather than missing features. We would really appreciate the chance to show you everything in a live support session.

Please consider visiting our support channel so we can walk you through each feature clearly:
👉 https://themewinter.com/support

We will do our absolute best to help you and clear up any confusion.

Thank you for taking the time to provide feedback.

Best,
ThemeWinter

Oceniono na 5 z 5

I’ve been using the free version of…

I’ve been using the free version of Eventin on a small WordPress site, and overall I’ve been pleasantly surprised by how much functionality it offers without needing to upgrade. Setting it up was pretty simple, and the interface feels clean and easy to understand, even if you’re not super experienced with WordPress plugins.

Overall, its a strong, reliable plugin if you need a simple event management solution. The support team was really friendly and helpful too!

21 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Eventin and Bookticks - great plugins and fantastic support!

Eventin and Bookticks - great plugins and fantastic support!

We got Eventin Pro licence over a year ago.. And this plugin is honestly awesome! It works very well with woo-commerce, no hustle around.. compatible with other woo-commerce customizers etc. Very nice design for all… events listings, calendar, single event page.. and lots of options for shortcodes to put anywhere on your site. It also has even more options for your individual event-managment needs than you would probably tell from the plugin description. In-person or online events, recurring or single events.. woo-commerce tickets, Zoom integration, very clean and clear calendar.. this plugin has it all! Perfect for anybody whose main aim is a robust, thoughtfull and solid event managment.

And their support is excellent! They never let us down..

Having the experience with Eventin, we cannot wait to dive deeper with Bookticks soon :)

Great work!

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Flexible Popup Builder for Everyone

One of the most critical features we were looking for with a popup builder was something that our VAs could set up without having to train them on WordPress. Poptics nails this by offering a massive library of predefined popups, which makes creating a new message very simple.

I’d also like to call out the Support team! I had an issue with Bricks Builder and the Poptics team was able to jump into a staging environment I set up, fix the issue, and then deploy a global fix. They were incredibly responsive and went out of their way to ensure I had a fix.

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Wpcafe plugin istallation issue

I was having a problem with the newly purchased WPcafé lifetime package, and I was not able to install it. Then, I posted my issue in the WPcafé's chat - support and communicated with Mr. Saiful Alam, who very tactfully handled and sorted out the issue very intelligently and patiently. Thank you so much, WPcafé support.

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

WordPress plugin WPcafe for online bookings

I am using the pro version of WPcafe for my client restaurant's WordPress website, together with the Gutenberg editor, Woocommerce and WPML. The plugin displays the menu of the restaurant online. Customers can use the website to book an online reservation at the restaurant. They can even choose from the menu and buy this.
I had a small issue with the reservation time setting inside the email of the restaurant. The support of Arraytics helped me with finding the correct time settings. They replied quickly which helped me and the owner of the restaurant a lot. 

12 listopada 2025
Logo Arraytics

Odpowiedź od Arraytics

Hi Gilles,
Thank you so much for sharing your experience with WPcafe and for the wonderful 5-star rating. We’re glad to hear that the plugin is supporting your client’s restaurant with online reservations, menu display, and ordering, just the way it was designed to.

We also appreciate your kind words about our support team. Ensuring that your reservation time settings were correctly configured was important, and we’re happy the quick assistance helped both you and the restaurant owner.

If you ever need help with WPcafe, WooCommerce, Gutenberg, or WPML integrations in the future, feel free to reach out anytime. We’re always here to make your setup smooth and successful.

Best regards,
Arraytics

Oceniono na 1 z 5

Your apps not completely and not user…

Your apps not completely and not user friendly

18 listopada 2025
Opinia niezależna
Logo Arraytics

Odpowiedź od Arraytics

Hi Faaez,

Thanks a lot for sharing your concern with us. We truly want to understand the issue you faced so we can help you right away. Could you please let us know which of our products felt difficult to use and what exactly you were trying to do?

If you can share a short explanation, or even a screenshot of your site, we’ll look into it immediately and guide you with the best possible solution. Our team is always here to assist, and we’re confident we can fix this for you as soon as we understand the details.

Once we resolve the problem together, we would really appreciate it if you could consider updating the 1-star review, since we didn’t get a chance to help before the review was posted.

It seems the review wasn’t fully fair to us, as we didn’t get the chance to understand or help with your issue. You can also check our Trustpilot rating to see how many happy clients we have and how consistently we provide support.

We’d really appreciate it if you could share what exactly went wrong on your end so we can fix it immediately and guide you properly. We’re always here to help.

Best regards,
Arraytics

Oceniono na 5 z 5

Love the EventIn Plugin!

Easy to use. Lightweight. Highly recommended. After replacing our previous event system with EventIn - our art gallery and class website was no longer sluggish! Excellent support and listens to user suggestions. Thanks for the great work!

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

fast response

Fast response and professional answers — exactly what you expect from a helpdesk. I wish every company worked like this.

17 listopada 2025
Opinia niezależna

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