I ordered these shoes for an event and even though it arrived late , I love it , it's beautiful. I love the attention to detail. The Quality, especially under the shoes.It's just beautiful. I'm actual... Zobacz więcej
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Love it and I rate it 10/10 Amazing Quality as well Highly recommended and would definitely buy again
Os sapatos são feitos na China e são cópias de má qualidade dos Laboutin . Além de serem réplicas de plástico , não tem uma política de devolução , pois os sapatos chineses são muito menores que os eu... Zobacz więcej
Reakcja na opinię
At first, I thought these shoes were a bit pricey, but after wearing them, I realized they’re worth every dollar. The quality is outstanding, and the compliments I’ve received make them even more wort... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ARNO CONTI, a Hong Kong-based handmade shoe brand, has evolved into a globally recognized online e-commerce platform since its humble beginnings in a store at 27 Ning Po Street, Jordan, Hong Kong in 1983. With over 30 years of shoemaking experience, ARNO CONTI prides itself on its traditional Italian craftsmanship, with each pair meticulously handcrafted by skilled artisans. Every step, from material selection to production, is carefully designed and tested to ensure that each pair of shoes meets the highest standards. Known for its unique design and exquisite craftsmanship, ARNO CONTI's shoes have become a must-have for fashion enthusiasts around the world.
Dane kontaktowe
Unit 2011, Kader Industrial Building, 6 Sha Tsui Road, Tsuen Wan, New Territories, 999077, Hong Kong, Hong Kong
- +86-133-1610-0551
- support@arnoconti.com
- arnoconti.com
4,1
Dobra
150 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Inni użytkownicy przeglądali również
DO NOT ORDER
DO NOT ORDER! ARNO CONTI @arnoconti IS A FRAUD! Its not possible to return the shoes, they offer you 40$ or 60$ for keeping the shoes, and you need to return them only on your costs and new shoes are NOT coming! I am waiting for my order since 12.1.2025!!! I lost 190€!!! FRAUD, SCAM! Their shoes are all over aliexpress. Do not be stupid like me!!! AVOID!!!!!!
12 stycznia 2025
Opinia niezależna
Odpowiedź od Arno Conti
Dear Estera Lovrec,
We’re truly sorry to hear about your frustration and would like to clarify our policies to ensure transparency.
At Arno Conti, we stand by our 30-day, no-questions-asked return policy, which allows customers to return their shoes for a full refund if they are not satisfied. While return shipping costs are the responsibility of the customer, we do not withhold refunds for eligible returns. Our team may offer compensation options as an alternative to a return, but the choice is always up to the customer.
Regarding your order delay, we completely understand how frustrating this must be. Please reach out to us at support@arnoconti.com with your order details, and we will immediately check the status and ensure a resolution for you.
We value every customer and are committed to addressing concerns fairly. We truly appreciate your patience and hope to assist you in resolving this matter as soon as possible.
Best regards,
Customer Support Team
Arno Conti
Die Beratung im Vorfeld war super
Die Beratung im Vorfeld war super. Von der Bestellung über die Lieferung hat alles perfekt geklappt. Die Schuhe sehen sehr gut verarbeitet aus! Es war sicherlich nicht die letzte Bestellung!
20 marca 2025
Opinia niezależna
Finally, heels I can walk in
I always struggle to find heels that don’t hurt my feet, but these are amazing! I wore them for a whole evening out, and my feet didn’t ache. They’re elegant and stable—perfect for long events.
3 lutego 2025
Opinia niezależna
My go-to fall boots
These boots are perfect for fall in New York. I can wear them all day without any discomfort. The leather is high-quality, and they look amazing with a trench coat.
3 lutego 2025
Opinia niezależna
Very bad quality
Very bad quality, no leather, pure plastic made and shipped from China. Im very disappointed
3 lutego 2025
Opinia niezależna
Odpowiedź od Arno Conti
Dear b e,
We’re sorry to hear that your experience did not meet your expectations. We want to assure you that all our shoes are made from 100% genuine leather, as we are committed to providing high-quality craftsmanship.
Our shoes are handcrafted using traditional techniques, and to ensure durability and water resistance, we use a minimal amount of eco-friendly, non-toxic adhesive in the production process. If the product you received did not meet your expectations, we completely understand your concern.
To provide peace of mind, we offer a 30-day, no-questions-asked return policy. If you are not satisfied with your purchase, you are welcome to return the item for a full refund. Please contact us at support@arnoconti.com, and our team will be happy to assist you.
We appreciate your feedback and hope to resolve this matter to your satisfaction.
Best regards,
Customer Support Team
Be careful with this webpage
Be careful with this webpage, the pictures they have are taken from other websites so their products do not match the quality offered in the pictures. All their pictures are fake, and the quality on their shoes is really bad. They stole pictures from the margiela page on Sensse.
3 stycznia 2025
Opinia niezależna
Odpowiedź od Arno Conti
Dear Diego,
Thank you for sharing your feedback. We are truly sorry to hear about your concerns regarding the product quality and the images on our website. We take these matters seriously and would like to address them.
We want to assure you that all the images used on our website are created to accurately represent the products we sell. We strive to provide clear and truthful visual representations, so you can feel confident in the products you are purchasing.
Regarding the quality of the shoes, we are committed to offering products made with high-quality materials and craftsmanship. If you are not fully satisfied with your purchase, please remember that we offer a 30-day, no-questions-asked return policy. You are welcome to return the product within 30 days for a full refund, regardless of the reason.
If you would like to initiate a return or discuss any other concerns, please don’t hesitate to contact us at support@arnoconti.com. We are here to help and ensure your satisfaction with your experience.
Once again, we apologize for any inconvenience caused and thank you for your valuable feedback.
Best regards,
Customer Support Team
Beware of This Scam! Cheap, Low-Quality Shoes Masquerading as "Craftsmanship"
I rarely leave reviews, but this experience was so appalling that I feel obligated to warn others. I purchased a pair of shoes from this so-called “premium brand” that claims to pride itself on craftsmanship. What a joke! The shoes arrived looking and feeling like they were made of plastic—not leather as advertised. Despite their endless talk about quality materials and expert artisans, these shoes were clearly mass-produced in China. To make matters worse, the box reeked of glue the moment I opened it, so much so that I had to leave it outside because the smell was unbearable. The shoes themselves were covered in glue residue, and every single stitch was glaringly visible, making them look cheap and poorly made. The only good thing is that I eventually got my money back, but not without a fight. The return process was a nightmare—an endless game of redirection clearly designed to frustrate customers into giving up. It took multiple emails, but I finally pushed them hard enough to honor their own 30-day return policy (as stated on their website). Save yourself the headache and avoid this scam of a company. They’re selling overpriced garbage under the guise of “craftsmanship,” hoping people won’t bother with the hassle of returns. Don’t fall for their lies—you’ll only be left with regret and a bad smell in your house.
14 stycznia 2025
Opinia niezależna
Odpowiedź od Arno Conti
Dear Mikoke,
Thank you for sharing your feedback with us. We deeply regret that your experience did not meet your expectations and would like to sincerely apologize for any inconvenience caused.
First, we want to assure you that all of our shoes are crafted using 100% genuine leather, as we firmly stand by our commitment to premium materials. Additionally, our shoes are handmade using traditional craftsmanship techniques. To enhance durability and ensure superior water resistance, we use a small amount of adhesive during the production process. Please rest assured that the glue we use is non-toxic, eco-friendly, and meets strict environmental standards.
We are also sorry to hear about the challenges you faced during the return process. We take pride in honoring our 30-day no-questions-asked return policy and regret any frustration caused. Your feedback has been shared with our team to ensure a smoother experience for all our customers moving forward.
We value your opinion and appreciate the opportunity to address your concerns. If there’s anything further we can do to make this right, please don’t hesitate to contact us at support@arnoconti.com. Our team is here to assist you and ensure your satisfaction.
Once again, we apologize for falling short in this instance and thank you for helping us improve.
Best regards,
Customer Support Team
Arno Conti
Do NOT order!!
I ordered size 39 (EUR), but got a 38, after 1 month waiting. The product seems to come straight from a chinese tire burning plant, the smell is awful. Here’s the answer when I asked for a refund: (PS: do NOT order here!)
Hello, if you want to send it back to change the size, you need to go to the post office and use the cheapest local transportation method (usually this transportation method does not provide full tracking, which is okay), send it to the address below, in order to pass the customs smoothly, please write the declared value of 20 US dollars, once you send it and provide the mailing certificate, we can immediately process the exchange for you, no need to wait for the shoes to be received. When you send the goods, please be sure to send us the mailing information with the tracking number, otherwise we cannot exchange for you.
Name: Liu Peiyan
Phone:+86 13288815612
Address: Building 2, No.502-507, Yajing Youth Creative Space, Nancun Town,Panyu District,511422, Guangzhou,Guangdong, China
18 grudnia 2024
Opinia niezależna
Odpowiedź od Arno Conti
Dear Mevr. Greet Wens,
Thank you for your feedback, and we truly apologize for the inconvenience you’ve experienced. We understand how frustrating it can be when the wrong product is received.
Regarding the size issue, we have already responded to you via email, and we kindly ask that you refer to the size label on the sole of the shoes, rather than the one on the box. It's possible there was a labeling error at the warehouse, and we sincerely apologize for any confusion caused.
If the size mismatch is indeed our mistake, we will absolutely cover all costs associated with exchanging the shoes for the correct size. We are committed to ensuring your satisfaction, and we want to resolve this issue as quickly as possible.
Please don’t hesitate to reach out to us directly if you need further assistance. We are here to help.
Best regards,
The ARNO CONTI Team
ATTENTION,ATTENTION
ATTENTION,ATTENTION
Don’t trust them. They sell rubbish products, and after sending them to you, they will close your account so you can’t access any return requests. They also don’t respond to emails.
27 listopada 2024
Opinia niezależna
Odpowiedź od Arno Conti
Dear Sh O,
We sincerely apologize for the experience you’ve described and are very concerned to hear about your issues. At ARNO CONTI, we take pride in providing quality products and customer service, and it’s disheartening to hear that we have fallen short in your case.
We want to clarify that we do not close accounts, and we are committed to addressing any concerns or return requests from our customers. If you’re having trouble accessing your account or haven’t received a response to your emails, please contact us directly at support@arnoconti.com, and we will make it our priority to resolve the issue for you as quickly as possible.
Once again, we truly regret any frustration caused and are here to assist with any return or exchange requests you may have.
Best regards,
The ARNO CONTI Team
This site is a total scam
This site is a total scam. The item gets to you after a month smell so bad cheap quality. I asked for return they didn’t wane do it so the customer service stopped answering me .
9 grudnia 2024
Opinia niezależna
Odpowiedź od Arno Conti
Dear Melina,
Thank you for sharing your concerns. We are truly sorry to hear about your experience and want to sincerely apologize for any inconvenience caused. At ARNO CONTI, we are committed to providing our customers with high-quality products, and we take feedback like yours very seriously.
We can assure you that all of our products are made with genuine materials and meet strict quality standards. We are also dedicated to excellent customer service and ensuring that every issue is addressed promptly. If you haven't received a response yet, we sincerely apologize and are committed to resolving this for you.
Please reach out to us directly at support@arnoconti.com, and we will make sure that your return request is handled properly. We offer a 30-day no-questions-asked return policy, and we’ll ensure you’re taken care of.
Once again, we regret any frustration caused and appreciate the opportunity to make things right.
Best regards,
The ARNO CONTI Team
Decent Shoes but Delivery Delayed
The shoes are quite stylish and comfortable, but I wasn’t happy with the delivery time—it took longer than expected. Overall, the quality is good, but they could work on faster shipping.
26 października 2024
Odpowiedź od Arno Conti
Dear Customer,
Thank you for your honest feedback! We’re glad to hear you found the shoes stylish and comfortable—it’s always our goal to deliver quality products that our customers love.
We’re truly sorry for the delay in delivery and understand how frustrating that can be. While we strive to ensure prompt shipping, sometimes unforeseen circumstances may cause delays. We’re actively working to improve our logistics to provide a faster and more reliable experience for our customers in the future.
Thank you for sharing your experience—it helps us grow and improve. We hope to serve you better next time!
Best regards,
The ARNO CONTI Team
Wonderful Experience
I’ve bought from them twice, and both times have been fantastic. The shoes are gorgeous, and the service is always professional and quick. Love this brand!
11 listopada 2024
Premium Service
The shoes arrived quickly and were beautifully packaged. The quality exceeded my expectations, and I’ve been wearing them nonstop. Highly recommend this brand!
3 listopada 2024
Impressive Experience
This is my second purchase, and everything from the ordering process to delivery was smooth. The shoes are well-crafted and stylish, and I couldn’t be happier.
15 października 2024
Don't be fooled and don't buy anything…
Don't be fooled and don't buy anything from them. Unfortunately, I read the reviews of real customers only after ordering and was lured by the advertisement with attractive pictures and references to Italian shoemaking skills. There were also many positive reviews, which were obviously paid and fake. ARNO CONTI is fake. The shoes absolutely do not match the description, they are not leather, the inside of the shoe peels off just after unpacking. I am disillusioned and very disappointed. Is it worth sending them back to China at my own expense or keeping them as a reminder of my own gullible stupidity? ARNO CONTI is a terrible disappointment.
5 grudnia 2024
Opinia niezależna
Odpowiedź od Arno Conti
Dear Lucie,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. At ARNO CONTI, we are committed to offering high-quality, handcrafted shoes with materials that meet our standards. We want to clarify that all of our shoes are made with genuine leather, and we take great care in selecting our suppliers to ensure the authenticity of the materials used.
We understand that you’re unhappy with your purchase, and we want to make it right. We do offer a 30-day return policy for all orders, and we are more than happy to assist you with returning the shoes at no additional cost to you. Please contact us at support@arnoconti.com or through our customer service portal, and we will guide you through the return process.
Once again, we apologize for any disappointment caused, and we sincerely hope we can resolve this matter to your satisfaction.
Best regards,
The ARNO CONTI Team
Worth Every Dollar
At first, I thought these shoes were a bit pricey, but after wearing them, I realized they’re worth every dollar. The quality is outstanding, and the compliments I’ve received make them even more worthwhile. Highly recommend for anyone looking for premium footwear.
25 września 2024
Opinia niezależna
Comfort, Style, and Durability All in One
I’ve been wearing these shoes for several weeks now, and I can honestly say they’re the most comfortable pair I’ve ever owned. I’ve worn them to work, to events, and even for long walks, and my feet have never been sore. The style is versatile enough to wear with both suits and jeans, which is a huge plus. The durability of the shoes is impressive, as they still look as new as when I first bought them. It’s clear that the materials used are top-notch. If you’re looking for a pair of shoes that combine comfort, style, and durability, I would highly recommend this brand.
18 września 2024
Opinia niezależna
My Favorite Shoes Ever
These are hands down the best shoes I’ve ever owned. The fit, the quality, the look—everything is perfect. I’ve already decided I’ll be buying another pair in a different color. Highly recommend!
27 sierpnia 2024
Opinia niezależna
Shoes That Make a Statement
My new boots are incredible—lightweight, elegant, and versatile. I’ve worn them with both suits and casual outfits, and they always get compliments. People constantly ask where I got them, and I’m happy to recommend this brand!
30 września 2024
Opinia niezależna
Absolutely love the show stunning and…
Absolutely love the show stunning and so easy to style 🤭🤍
20 listopada 2024
Opinia niezależna
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