10/10. Looked online for top rated surveyors in the area and came across ARC. Thanks to Nahida for taking my initial enquiry and a huge thanks to Alaur for all the help you've given us. Will defini... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
10/10. Looked online for top rated surveyors in the area and came across ARC. Thanks to Nahida for taking my initial enquiry and a huge thanks to Alaur for all the help you've given us. Will defini... Zobacz więcej
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Me and my partner were recommended Alaur by some friends and couldn’t be happier. He made the process so easy for us and explained everything thoroughly in a way we could understand as first time buye... Zobacz więcej
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Alaur was great to work with on the survey for my property. He was extremely detailed and thorough and his expertise is clear to see. His communication was excellent and has made the process of home b... Zobacz więcej
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Alaur is very professional and thorough, he took the time to explained the process and survey in detail on the phone and gave some very useful advise tailored to my individual needs. I would highly re... Zobacz więcej
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ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.
Wigston, LE18 2HR, Leicester , Zjednoczone Królestwo
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We had a great experience with Alaur. Even before we booked, he took the time to explain what qualifications to look for in a proper RICS surveyor and what to avoid, which was so helpful. His honesty stood out from the very first phone call, which made us feel confident we were in good hands. The survey was thorough and clearly explained, and we received the report within 48 hours. Alaur then was really patient at explaining anything we were confused about. Really professional, knowledgeable and supportive throughout. The survey was also more reasonably priced than other quotes we had received. Highly recommend!

Odpowiedź od ARC Consultants Ltd
Arc consultants are by far the best surveyors I’ve ever used
The price is great
But the service is even greater
A phone call to go over every part of the survey was given and they wasn’t in a rush to get off the phone.
The actual survey report was so easy to understand and I will definitely be using again.
Thank you for your excellent service

Odpowiedź od ARC Consultants Ltd
Alaur is a consummate professional: organised, timely, detailed, fair (RE pricing) and personable.
It's fair to say that with the issues he uncovered (during a level 2 survey), he effectively paid for himself!
Would highly recommend to any fellow first-time buyers (who will greatly benefit, as we did, from the methodic follow-up call that Alaur provides as standard).

Odpowiedź od ARC Consultants Ltd
Alaur was so so helpful. The whole process was very speedy and efficient which massively benefitted us being on a tight schedule. As first time buyers we weren't too sure on the process, but Alaur fully explained every step of this to us. ARC was recommended to us, and now I'm recommending them to everyone!

Odpowiedź od ARC Consultants Ltd
Exceptional surveyor! I’ve had 4 property surveys done now & ARC was by far the best. The communication before was great; very professional and Alaur asked what concerns I had about the property and answered them after the survey. The survey was very comprehensive (I had a level 2 after Alaur’s recommendation; I had actually requested a level 3, but he told me it wasn’t necessary for my property - He could have completed the level 3 and pocketed a few extra hundred quid - This is a very trustworthy surveyor. The level 2 survey by Alaur was way more comprehensive than the level 3 undertaken on a different property by a different company only a few months ago). He rang me after he had surveyed the property to go through everything in summary, and answer the questions I had. Outstanding service, and worth every penny. I wish I had found ARC when I bought my first property. I wouldn’t use anyone else now. You are missing a trick if you don’t use this company. 100% recommended.

Odpowiedź od ARC Consultants Ltd
Alaur provided an excellent service. He was available before and after the survey to answer our questions.
First, he provided guidance on the right timing, the appropriate survey level based on the age of the property, and whether any further specialist tests were necessary.
Alaur prioritised clarity, taking the time to explain the findings over the phone before sharing the detailed report. He provided recommendations on next steps. This helped us understand what really mattered in the report and what was less significant, and put our minds at ease. Additionally, he offered a video call to go through the report if needed.
As first-time buyers, this level of support and clarity meant a great deal to us and we would highly recommend him.

Odpowiedź od ARC Consultants Ltd
I can say best service we have arc consultants ltd ,amiging I recommend peoples any body need a better server used arc consultants Ltd.

Odpowiedź od ARC Consultants Ltd
After speaking to Alaur. "I JUST KNEW".
He was Professional and Thorough. I would recommend everyone to speak with Alaur at Arc before making a decision.

Odpowiedź od ARC Consultants Ltd
Alaur was amazing. Very professional and gave great advice. I received an initial phone call after the survey had been carried out, then the full report via email and then a final teams call that I could run through any further questions. Would definitely recommend.

Odpowiedź od ARC Consultants Ltd
We had a fantastic experience with this building surveyor and would highly recommend their services. From the very beginning, they were open, clear, and transparent about the entire process, including the service and payment options, which really helped put us at ease.
They went above and beyond to meet our time constraints. In fact, they even liaised directly with our estate agent to help speed things up when time was not on our side. Despite this extra effort, they never made us feel like they were doing us a favour, they were genuinely supportive throughout.
We were quite anxious and had a lot of questions. No matter how small or “silly” they may have seemed, they were always patient, approachable, and happy to help. Their friendly yet professional approach really stood out, especially after speaking with several other surveyors before making our decision.
The report itself was excellent, clear, concise, and easy to understand. The turnaround time was also very impressive, which made a big difference during an already stressful process.
Thank you for such a smooth and positive experience!

Odpowiedź od ARC Consultants Ltd
What a stellar surveyor Alaur is, we had such a brilliant experience with him. He worked to our timeline, efficiently turning around an in depth, detailed report that was well written and justified and could be easily digested. He was clear and thorough, going further into depth where helpful. He also provided additional thoughts and context where they might be useful to us without overwhelming us with information. We came away from the process feeling confident and very well informed about the property. On top of the brilliant job Alaur did for us he’s a really lovely guy, he humanised what could be a very dry conversation about buildings and we thoroughly enjoyed our interactions with him. We are so glad that we chose Alaur and arc consultants to complete our Level 3 survey, we would recommend them to anyone without hesitation.

Odpowiedź od ARC Consultants Ltd
Alaur was incredibly helpful in taking us through the various survey options available and which one was most appropriate in our circumstances. If you need to want a professional unbiased view on what you need to do ring these guys.

Odpowiedź od ARC Consultants Ltd
Alaur was brilliant throughout the surveying process; reassuring, efficient and competitively priced. He guided us through each stage and was consistently happy to help and explain specific details. We cannot recommend him highly enough.

Odpowiedź od ARC Consultants Ltd
Very professional and punctual service. Very detailed, timely survey and report completed. Very reasonable prices. Would definitely recommend

Odpowiedź od ARC Consultants Ltd
Extremely efficient and very easy to deal with from beginning to end making for an excellent customer experience
Alaur was extremely professional and knowledgeable along with a very balanced approach to any issues raised and supported by a very user friendly report

Odpowiedź od ARC Consultants Ltd
from the initial call enquiry, I was listened too and guided to the right service, without pressure or being rushed. The quote was competitive, and the service delivered excellent, with a call to explain the report before it was issued, and availability to contact if I had further queries. Would recommend to family and friends

Odpowiedź od ARC Consultants Ltd
Fantastic experience with ARC, from quick responses via email regarding initial quote to quick turnaround on the report being written up. My experience with ARC has been exceptional. Alaur has been a great help to me and his phone calls to discuss report have been professional, efficient and friendly! Would recommend ARC to anyone looking for personal, friendly and professional survey work done. ⭐️⭐️⭐️⭐️⭐️

Odpowiedź od ARC Consultants Ltd
Alaur is an amazing professional. He is extremely honest, transparent and reliable.
Highly recommended if you need 5 star surveyor's report.
Alaur will keep you fully updated before the visit by sharing relevant information with you. He will call you after the survey with a verbal report. He will keep you fully updated.He will offer you a video call or Teams call to enhance your understanding. He will be able to produce a very comprehensive report in a day (if urgently required) and the details in the report are any buyer's delight. There are so many useful tips for buyers' solicitors. It is incredible. I will use him 100/100 times.
Alaur you are providing an exceptional service and support for your customers. I want this service to grow exponentially as customers need authentic professionals like you. Thank you!!!

Odpowiedź od ARC Consultants Ltd
I feel because this company treated me how they would expect to be treated. Not just taking your money. Respect and honesty from start to aftercare. You can ask anything after Completion of the survey. Nothing too much trouble. Thank you

Odpowiedź od ARC Consultants Ltd
Amazing service from alaur. I feel incredibly lucky to have found such a wonderful surveyor. As a first time buyer, the whole process is daunting. My first contact from alaur was different to the rest, after looking and comparing quotes, I soon had non stop spam, reach outs and emails with company’s asking me to book with them. I felt completely overwhelmed. In the midst of this was an email from alaur, a personable email, it was different from the rest, the nature wasn’t pushy or pilling on information, it’s exactly what I needed, it stood out. From here I decided to reach out. I hadn’t a clue what I was doing or what kind of survey I needed, I genuinely thought I may have needed a level 3 survey and at this point alaur could have upsold this to me, or agreed, instead he asked me my concerns looked at the property online and actually informed me a level 2 would be sufficient. He was prompt, quick at responding and really listened to what we needed. I knew I’d made the right choice. On the day of the survey alaur contacted me and highlighted key points, which was so helpful! We spoke through everything and he put me at complete ease, at this point he said the report would be complete in 24 hours which it was. He also offered a teams meeting after the report so we could go through anything I was unsure of, I’m pretty sure this is unheard of in the surveying world, it was such an added bonus. I would absolutely recommend alaur to everyone, incredible service, kind, personable and so knowledgeable with a wealth of experience. Thank you for making this part of the buying process a less stressful experience, we are so grateful for you hard work. Charlotte and Rob

Odpowiedź od ARC Consultants Ltd
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