ARAG UK Recenzje 

I dealt with Evren after feeling entirely lost during a workplace dispute, he provided immediate feedback from a solid base of knowledge helping me to understand what I can and cant do. Evren was very understanding and calming despite the stress I was under, I felt far better after our long conversation and now know what steps I can take going forward as well as now how to take out a claim and get the support I require

Where do I start. What a highly professional group of people to deal with, who so far have been incredibly helpful and understanding. I cannot fault their service so far and would highly recommend them to anyone. I would particularly like to thank Oliwia for her help, as she made the process incredibly easy for me.

I was impressed by how quickly Matthew Coldrick and Stephen Headland dealt with my property dispute case. Although it was not the outcome I wished for they explained why. Stephen also advised what options I had to go forward. Hopefully, I will not have to use Arag in the future but would recommend them. Angela

Terrible they have just declined my claim based on a LBA presented by a fraud, who works for a claims progressor who we did work for and played us from the outset.

Her decline was verbatim word for word according to LBA, and did not take into consideration that as a company we had been provoked from the outset, manipulated, harassed whilst on holiday, harassed at home when the company is registered at another address

They now claim they only work on a no win no fee basis and claim their costs back through claimant?

Yes I’m happy with that let’s make this man pay!

But they feel it’s not viable!

We have requested a copy of our insurance as it’s been mis sold from the outset and is not worth the paper it’s written on.

ARAG are deplorable.

"I have had remove the some facts here as ARAG do not want you to know the truth" of just how deplorable the are.... 5 Weeks to respond to a claim

Don’t use

We will be reporting them for mis-selling, you don’t have to pay for a CFA.

Solicitors will take cases on based on grounds free of charge and you don't have to pay a subscription....

With ARAG you do.... they sell there wares through insurance companies, but are not fit for purpose upon making a claim.

It’s took them 5 Weeks to respond to our claim increasing it £650 to £5250.00 good investment wasn't it taking insurance with them they have cost us £4600 due to not dealing with the matter timely and accordingly.

Paralegal Elisa Ribeiro was the most discerning and articulate legal advisor I have ever encountered with Arag Law. She was friendly and patient with my endless repetitive enquiries. What we’re embarking on with our business is really important to us, and required expert legal advise. She gave this to us ! Thank you so much Elisa.

Very impressed with the efficiency timely manner in which ARAG operated.

I was immensely impressed with the legal assistance and advice provided to me by Muhammad Haris at ARAG Law. He was knowledgeable and professional, and provided valuable advice. I would highly recommend ARAG Law to anyone looking for legal guidance.

This is possibly the worse legal firm I've ever had the misfortune to be landed with. Subcontracted by Admiral insurance as legal cover, they continually got details wrong and sent repeat emails as by way of introductions indicating they had no idea of where they were in their own processes . Further, I was appointed a paralegal and not a fully qualified solicitor. Subsequently the paralegal continually informed me that they had to refer the case to their manager for guidance????? Lastly after approx. 5 months of emails and despite the level of detail and communication provided to ARAG concerning the circumstances of the case, ARAG, having taken on the case with 'a good chance of success', I was informed last week that they were withdrawing their services as they felt that the case wouldn’t succeed. 5 months of wasted time not to mention the cost of the legal cover taken out with Admiral. I would seriously check with insurers as to who they subcontract legal support with before taking out legal cover as part of any insurance policy. To say I am incandescent is an understatement not least in then speaking with my own solicitor who gave several options for pursuing a legal case with the indication of a high level of success. This was achieved within 20mins of a phone call. 5 months with no result against a 20min call to a fully trained solicitor. And yes admittedly, you pay for what you get, clearly I didn’t read the writing on the tin!

Extremely helpful and explained things in simple terms

Please don't get this wrong we are not complaining about the outcome, it's about the professionalism of this firm, we have had to contact the lawyer that was appointed to us and we could never get hold of her no matter how many messages we left,it's just like the film ERIN BROCKOVICH, she only emailed twice in 4 weeks. Not even sure if she is a boundary expert as she is a para legal.She then sent us a letter by email which is all legal jargon we tried to call her on Friday 8th August just got receptionist to try to discuss it. No phone call surprise surprise ☹️☹️ would not recommend. Surprised Admiral even using this firm. Disappointing.

I had car insurance with Hastings direct. I added a rental car if I was ever in needed which was to be provided by ARAG. Basically I only had an Australian credit card as id just moved over to the UK as my father was dying. My car got stolen so insurance were going to provide me a rental car id paid for in my policy. Anyway long story short I couldn't have a rental car because I didn't have a UK Credit card at the time. Meaning I had to miss out on seeing my father and unable to do much of anything. And to top it all off hastings direct are now trying to charge me the full amount of my insurance policy even though they never provided me with the add on that ARAG provides. Downright fraud and a shame. Both companies should be ashamed of themselves.

Evran was excellent. He listened to everything, prompted me where needed, and clearly explained the legal position. I felt reassured and impressed with the speed with which my query was resolved. Very grateful. Thank you.

truly amazing service. I have used this through my insurance policy to obtain advice on a matter.
Consistently knowledgeable, patient and very kind staff. Cannot Chloe Jones, Sheikha Begum and Lucy Hudson enough.

I had a pleasure speaking with Mr M. H. who advised me on the issue of a dispute with a managmenet company. As it was a tricky concept for me to be found in the middle, I did not understand much of it from a legal perspective. Mr M.H. took all the time to explain it to me in a way that i could understand it well enough to be in position to raise a dispute on my own with guidance of the legal framework i was given during the call

Sadullah , listened to me and explained everything to me was very helpful

They were very supportive and understanding with my case. Also appreciate taking the time to make sure we're confident to take the next step

Elisa expertly guided me through a complex consumer rights issue. She was patient, attentive, and knowledgeable—listening carefully and offering clear and practical advice. Thanks to her, I feel confident about my next steps. Her expertise and support were invaluable. Top‑notch service!

Muhammad took the time to listen carefully to a complicated issue. He then gave me a clear explanation of the situation and what I needed to do. I am very grateful for his clarity and understanding.

In life you always come across issues, speaking with ARAG it’s somewhat put my mind at ease.
Still there if needed . Thank you

Just spent almost three months providing prompts and documents from SARs on a Breach of Contract case, and a case of being sacked, along with other allegations, for not working on a Sunday even though my contract states Mon-Fri and that any changes agreed prior. A refusal by the employer to allow my statutory right under the Working Time Regs was also claimed to be automatic unfair dismissal.
All assessments came back with a 30-31 % success chance and therefore my insurance would not cover support at an Employment Tribunal
Felt like I was fighting against my ex employer and not being supported to bring a bad employer to task.
Off to get another assessment but I do feel that if I was paying I would get more positive news on likelihood of success.

On calling the number given i had no confidence that my concerns would be addressed. The receptionist wanted to put me through to my case handler who was the problem. They have no customer service department!!
I had just finished a final call with my case handler who was again very negative in wanting to take on my claim. The final excuse was that because I did not state my statutory claim at the time of informing of my Sunday rest day, I.e quoting the legislation, or my right to take 24hrs rest in a 7 day period, then my case would not succeed. So, next time I don’t wish to work on a day outside of my contract I have to state the legislation ???????
Also, as there were other false/unfounded reasons for termination, and there was no primary cause of termination, I cannot claim against that breach of statutory right anyway ???? Popycock.
Going ahead with my own ET claim and not buying legal insurance again, and certainly not recommending this company