Our 33 day trip was amazing and ticked many boxes. The tour guides were excellent and itinerary generally good. There were some very early starts. However, the 2nd half of the trip (after Antarctica)... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Have just booked my first ever holiday with APT, the Vietnam and Cambodia Grand Tour. It was a hassle free experience and the sales agent, Grace Murley, was incredibly friendly, professional, knowle... Zobacz więcej
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Never having booked a holiday previously with APT we had a few questions, however Grace was extremely helpful and was able to answer everything well. Additionally, whilst we were speaking she was able... Zobacz więcej
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Attended the Holiday and Travel show at Olympia and met Hayden on the Travelmarvel stand. He was instrumental in making our booking last year for our trip from Rome to Venice. It was a pleasure to mee... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
APT is a leading travel company offering a choice of 4 and 5 star escorted holidays and river cruises to a range of exotic and remote destinations around the world. With over 89 years of experience, we have a clear understanding of what makes the perfect holiday, and enjoy going the extra mile to ensure our customers have a life-enriching experience.
The APT Difference
Napisane przez firmę
- Fully inclusive holidays
- Our prices cover all the essentials as detailed in your itinerary, including sightseeing, accommodation and meals; plus overseas transfers, airport taxes, luggage porterage, tipping and return flights from the UK - so you can relax knowing exactly where you stand with your holiday budget.
- 98% Satisfaction rating
- We’re proud of our 98% satisfaction rating we receive from our customers, and are committed to maintain it.
- Award-winning holidays
- The Telegraph Travel Awards have recognised APT as a leading provider for River Cruises and Escorted Tours since 2015. In 2019, we were awarded Best Escorted Tour Operator as well as placing runner-up for Best River Cruise. We were also over the moon to win 'Best River Cruise Company' and 'Best Premium Touring Company' at the 2020 Travel Weekly Globe Awards, as voted by travel agents.
- Expertise & experience
- Our travel professionals use their knowledge and expertise to perfect our itineraries and deliver a comprehensive collection of inspiring holidays.
- Unforgettable experiences
- The best thing about memories is making them. Our holidays have been designed to do just that. You’ll enjoy our special Signature or Insider experiences - unique or exclusive activities that have been carefully designed to provide you with an insight into the history, culture, lifestyle or cuisine of each destination.
- Book with Confidence
- You will always enjoy complete peace of mind when you book with us, as APT are a member of the Association of British Travel Agents (ABTA), and our air-inclusive packages are fully bonded with the Civil Aviation Authority’s Air Travel Organisers' Licence (ATOL) scheme.
Dane kontaktowe
48 Warwick Street, W1B 5AW, London, Zjednoczone Królestwo
- 0800 012 6686
- info@aptouring.co.uk
- aptouring.com
4,6
Doskonała
3 tys. recenzji
Odpowiada na 60% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
APT Touring
Booking our holiday was easy & straight forward.
Anton could not have been more helpful, explaining everything, giving us all the information we needed & ensured we fully understood the booking procedure.
He was professional with an exceptionally friendly manner.
He is a credit to your company.
4 kwietnia 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for your kind praise of your booking consultant. We pride ourselves on the service of our friendly and knowledgeable travel consultants and glad that this shone through on your booking experience. We look forward to welcoming you on your holiday to continue the fantastic service and have you return with many fond memories to share.
Kind regards,
Gemma
Customer Experience Team
Our APT holiday in Vietnam and Cambodia…
Our APT holiday in Vietnam and Cambodia was full of interesting and exciting experiences. Everything was so well organised, the hotels and river cruise boats were of a very high standard and all the staff, including APT Tour Director and guides, as well as the crews and hotel staff looked after us exceptionally well. Nothing was too much trouble for them.
24 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for sharing your experience. We're delighted you enjoyed the journey through Vietnam and Cambodia immersing yourself in the wonderful history and culture the countries have to offer. It's fantastic to know the organisation, accommodation, and service made such a strong impression. We'll be sure to pass on your kind feedback to our local team.
We look forward to welcoming you back on tour soon.
Kind regards,
Gemma
Customer Experience Team
Excellence as expected.
As expected, our APT advisor delivered the excellence we have come to expect from this company. We shall return for more in the future no doubt.
31 marca 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for sharing your feedback. We are so pleased our consultant's service enhanced your booking experience and matched your previous contact with us. We look forward to welcoming you on your next trip.
Kind regards,
Gemma
Customer Experience Team
12 day tour of Tasmania
Our guide, Carole, was exceptional and Dave our driver was excellent. We stayed in a variety of hotels and all were good for very different reasons. One disappointment was the very tough beef at Cradle Mountain but the chicken was good.
Another disappointment was on the 12th day which listed a visit to the Salamanca Market. We had breakfast and then left to our own devices though we could go to the market if we wanted. This was what made it a 12 day tour, and not an 11 day tour, which in fact it was.
11 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for taking the time to leave a review and for joining us on the 12-day tour of Tasmania! We’re glad to hear you had a great experience overall, and that Carole and Dave helped make your journey memorable.
We appreciate your feedback about the Cradle Mountain meal and the final day of the tour — we'll be sure to pass this along to the relevant teams.
Thank you again for choosing to travel with us. We hope to welcome you on another adventure soon!
Kindest regards,
Raychell
Customer Experience Team
Exceptional holiday
We have just come back from 15 day Vietnam and Cambodia highlights Tour.
APT was fantastic, their tour director and all guides were very professional and all went the extra mile for us.
Excellent hotels, river boat Mekong Serenity and small, informed daily tours.
APT exceeded our expectations. We would highly recommend them.
7 marca 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for sharing your glowing feedback. We pride ourselves on our fantastic local crew and guides so it is great to hear they helped make your holiday so memorable. We greatly appreciate the recommendations you are sharing and look forward to welcoming you and your friends on a future holiday with us very soon to continue your adventures with APT!
Kind regards,
Gemma
Customer Experience Team
Quest of the Senses
It certainly is a holiday as described in the title, Quest of the Senses. Fabulous experiences, great food and the CGH Earth Experience Hotels were fantastic. Taj hotels nowhere near the standard of the CGH hotels. Brilliant tour director who was local and flexible. Good vehicle and the bonus was that there were only three of us on the tour.
17 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for your wonderful feedback and for being a valued, loyal APT Club member! It’s fantastic to hear that your Quest of the Senses tour lived up to its name; delivering unforgettable experiences, incredible cuisine, and unique stays.
As someone who has travelled with us many times around the world, your insights mean a great deal to us. We're delighted that your tour director’s local expertise and the comfort of a small group enhanced your journey.
We truly appreciate your continued support and look forward to welcoming you on another incredible adventure soon.
Kind regards,
Gemma
Customer Experience Team
Great Holiday…
The Holiday was very well organised from start to finish.
The freedom of choice excursions were very good. The Hotels and Mekong Serenity ship could not have been better. The location of the hotels were excellent. The food on board was excellent. All the crew and staff were brilliant.
A special thank you must go out to Son our tour director, He was always available to talk to, Very helpful with all maters and did a excellent job.
28 lutego 2025
Odpowiedź od APT Luxury Travel
Thank you for your wonderful feedback! We're delighted to hear that your Mekong River cruise was so enjoyable and that everything exceeded your expectations. We pride ourselves on the focus on local cuisine, inspiring excursions and finding prime properties for our itineraries to enhance the Luxury experience.
It's especially great to know that Son made such a positive impact on your journey, we’ll be sure to pass on your kind words to him and the rest of the crew.
We appreciate you taking the time to share your experience and hope to welcome you on another adventure in the future!
Kind regards,
Gemma
Customer Experience
Looking forward to another cruise with APT
We have been on APT holidays a number of times and have been thoroughly impressed with the level of planning, forethought and good customer service. Today's experience of booking our 2026 cruise with Grace was no exception.
24 marca 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for your wonderful feedback. We're thrilled to hear that you've consistently had great experiences with APT and that our attention to detail and customer service have impressed you. It's fantastic to know that Grace provided the same high standard of service while booking your 2026 cruise.
We truly appreciate your loyalty and look forward to providing you with another incredible journey.
Kind regards,
Gemma
Customer Experience Team
An unforgettable trip to Vietnam and Cambodia
An unforgettable trip due in no small part to APT's attention to detail and being treated like royalty! I can't fault the itinerary, the first class hotels and the river boat "Mekong Serenity" together with the friendliness of the Vietnamese and Cambodian people who were genuinely delighted that we would visit their countries, still recovering from war and genocide. The only downside was the interminable long haul flights in Economy class with upgrades too expensive to consider.
21 lutego 2025
Odpowiedź od APT Luxury Travel
We are so pleased to read that you had an unforgettable trip on our Vietnam & Cambodia Highlights. We look forward to seeing you again in the near future!
Jon.
A very well organised tour of New Zealand.
A very well organised and extensive coach tour of the South and North Islands of New Zealand. A good itinerary staying at well appointed hotels and providing a choice of optional activities. Not all the Freedom of Choice activities though were of equal interest or value - a point which was only clear after the event. We made good choices but some others in the group were disappointed. This is something for APT to consider. Be prepared for early starts and some long coach journeys but well worthwhile to see the stunning scenery and enjoy the good food and wine.
12 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for your comments, we will be sure to share your feedback with our Product and Operations teams for consideration.
We are pleased that you enjoyed your holiday overall and got to experience the wonders of both the North and South islands of New Zealand, both unique in their offerings. We are pleased you found the travelling worthwhile as we aim to include the real highlights for the full experience; with so many to choose from in New Zealand it does mean we cover a lot of ground along the way.
We do hope to welcome you back on a future holiday with APT.
Kind regards,
Gemma
Customer Experience Team
Odpowiedź od APT Luxury Travel
Thank you for your lovely feedback. Making sure everything runs smoothly so you can fully enjoy your experience is what we always strive for. We hope to welcome you on another unforgettable journey soon!
Kind regards,
Gemma
Customer Experience Team
Excellent organisation
Excellent organisation. Extremely good Tour Director.
Very interesting tours, meals out etc
Staff everywhere very good.
2 marca 2025
Odpowiedź od APT Luxury Travel
Thanks so much for your lovely review. We’re thrilled you enjoyed exploring the amazing sights and rich culture of Vietnam and Cambodia. It’s great to hear the tours, delicious meals, and friendly service from our team all made your trip special. We hope the fascinating history of Angkor Wat and the vibrant local experiences left you with fantastic memories. Please do let us know when you are ready to plan your next trip with us.
Kind regards,
Gemma
Customer Experience Team
Odpowiedź od APT Luxury Travel
Thank you for your review. We are pleased you had a lovely time exploring New Zealand and look forward to having you travel with us again soon.
Kind regards,
Gemma
Customer Experience
Lucy is a great call handler, who I feel I can trust
Lucy is a great call handler. She took the time to understand exactly what I wanted, then gave precise and comprehensive information.
The conversation was both friendly and businesslike, leaving me feeling my booking was in the safe hands of someone I can trust.
5 marca 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for your kind words. We're delighted to hear that Lucy provided such a helpful and professional service. Ensuring our customers feel informed and confident in their bookings is always our priority, and it’s fantastic to know Lucy made such a positive impression. We’ll be sure to share your feedback with her. Wishing you a wonderful time on your European Gems Cruise in November; hopefully you'll get to explore the Christmas markets at that time of year!
Kind regards,
Gemma
Customer Experience Team
Sensory Marvels of Rajasthan
From start to finish the attention from APT staff, guides and support personnel was excellent.
The accommodation in each of the 6 locations was of a high standard, we had opted for the available hotel upgrade which paid off.
The excursions and site seeing was well balanced with the guides being knowledgeable and helpful with personal attention when required. There were however 2 days when after an extensive programme we were taken to workshops and salerooms and encouraged to purchase items which made the day longer than perhaps was necessary. Day 6 in Jaipur was particularly hectic and so could perhaps be spread over 2 days. We were however very lucky to see Tigers and a leopard on our 2 trips in Ranthambore.
A special mention has to be made for Ramish our driver and his assistant who manipulated the many miles of travel excellently.
Final point, not sure where the £400 tips and gratuities that was included in our booking price went as we felt obliged to tip on many occasions so this aspect could do with some clarification.
All in all a terrific trip.
15 lutego 2025
Odpowiedź od APT Luxury Travel
Thank you for sharing your detailed feedback! We're delighted to hear that you had such a fantastic experience with APT exploring India. We pride ourselves on our knowledgeable local staff alongside our carefully planned itineraries. It’s wonderful that you were lucky enough to spot tigers and a leopard in Ranthambore—what an unforgettable highlight!
We appreciate your comments regarding the workshop visits and the pace of the day in Jaipur, also about the included gratuities. Your insights are invaluable in helping us refine our itineraries to ensure the best possible experience for our guests.
A special thank you for acknowledging Ramish and his assistant—we'll be sure to pass on your kind words. We're so pleased you had a terrific trip overall and hope to welcome you on another adventure in the future!
Kind regards,
Gemma
Customer Exeprience Team
Vietnam and Cambodia.
We went to Vietnam and Cambodia with APT this included a weeks river cruise on the Mekong. We could not fault the company, the Tour Director 'Tony' was excellent, he was very professional and a lovely man. The Hotels were great. I would highly recommend this company and would definitely holiday with them company again.
28 stycznia 2025
Odpowiedź od APT Luxury Travel
Thank you for sharing your review with us. We're thrilled to hear you had such a fantastic experience in Vietnam and Cambodia; a river cruise is such a fantastic way to explore the two countries and see the real culture and history along the way. Tony will be delighted to know his professionalism and warmth made your journey even more special. It’s great to hear you enjoyed the hotels and would recommend us—we truly appreciate it. We look forward to welcoming you on another incredible adventure in the future!
Kind regards,
Gemma
Customer Experience Team
This was my first experience using APT…
This was my first experience using APT and I have to say I was very very impressed!
Everything was planned with meticulous precision and nothing was too much trouble. I just can’t fault the river ship, the staff, the Tour Director or the tour guides! It was simply a very relaxing and pleasurable experience.
2 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for taking the time to share your kind review. We're delighted to hear that your first experience with APT on the Mekong Serenity exceeded expectations. Our team takes great pride in ensuring every detail is meticulously planned, so it’s fantastic to know you felt well taken care of. We’ll be sure to pass on your kind words to the crew, Tour Director, and guides. We hope to welcome you on another relaxing and memorable journey soon!
Kind regards,
Gemma
Customer Experience Team
Been on a river cruise before but APT…
Been on a river cruise before but APT surpassed all our expectations, from the quality of the hotels, staff,trips and food. Luc our Tour Manager went above and beyond to make sure our holiday ran smoothly. The early starts were well worth getting up for to make sure that we saw as much as we possibly could in the time we had.
2 marca 2025
Odpowiedź od APT Luxury Travel
Thank you for your fantastic feedback! We’re thrilled to hear that your APT river cruise exceeded your expectations in every way. From the hotels and excursions to the service and dining, we strive to create unforgettable experiences, and it’s wonderful to know we delivered.
A special thank you for recognising our staff —our Tour Managers are dedicated to making each journey seamless and memorable, and we’ll be sure to pass on your kind words.
We hope to welcome you on another adventure soon! Please do let us know if we can help with planning your next memorable holiday.
Kind regards,
Gemma
Customer Experience Team
Excellent Telephone Booking Team
Spoke to Grace who helped is with our River Cruise booking for 2026.
Grace is really friendly and efficient making the process very straightforward and reflects the excellent Culture of APT, that we have previously experienced. Thanks.
22 lutego 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for your kind words; we’re delighted to hear that Grace made your 2026 River Cruise booking a smooth and enjoyable experience. Providing friendly and efficient service is something we take great pride in, and it’s wonderful to know this reflects the excellent culture of APT that you’ve come to appreciate.
We look forward to welcoming you on holiday next year.
Kind regards,
Gemma
Customer Experience Team
Thank You Anton
My wife and I booked the cruise on Saturday at the Destinations Show. We dealt with Anton who was very helpful and considerate through out the process. As APT only hold booking for 24 hrs, I explained that I will need until Thursday as my wife and I will need to book leave with our respective employers. He spoke to his manager and managed to extend the time. We got our leave authorised and we got our holiday thanks to Anton’s hard work.
1 lutego 2025
Opinia niezależna
Odpowiedź od APT Luxury Travel
Thank you for sharing your experience with us. We're so pleased to hear that Anton went the extra mile to accommodate your needs and ensure you had the time to finalise your plans. It’s great that everything worked out and you were able to secure your holiday. We truly appreciate your booking and look forward to providing you with a fantastic cruise!
Kind regards,
Gemma
Customer Experience Team
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