Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The tech Michael was only able to do the outside of the home because of the company policy that they could not enter a home if there is homeowner is not present. He sent me pictures of the work he did... Zobacz więcej
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Unprofessional. Areas agreed to when I dinged up were refused to be treated. Areas agreed to be cleaned were also refused. Not a service I would recommend to anyone, quite the opposite. I would sug... Zobacz więcej
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I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the ser... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
233 E Johnson St, Ste L, 27513, Cary, NC, Stany Zjednoczone
- 19193019778
We overthink pests so you don't have to.
4,3
Doskonała
167 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Knowledgeable, trustworthy and friendly
I like that most of the techs will take pictures as they treat your home and send them to you. It shows they have hit certain areas of your home and builds trust.
6 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Steve,
Thank you for noticing the extra care our service professionals take by sending photos during your service. At Aptive, transparency and building trust are at the core of what we do, and we’re glad this helps you feel confident that your home is being thoroughly treated. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with that same level of care.
-Jasmine
Very knowledgeable and willing to…
Very knowledgeable and willing to listen to issues that you are having. Perform a thorough treatment on the house.
10 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Christopher,
Thank you for your thoughtful review! At Aptive, we’re proud to have knowledgeable service professionals who truly listen and deliver thorough treatments tailored to your needs. It’s wonderful to hear that your concerns were heard and addressed. We appreciate you trusting us to protect your home and look forward to continuing to provide the care you deserve.
-Jasmine
Gergo did an excellent job
Gergo did an excellent job. He covered all the places, even killed a wasp with his hand - lol, I was impressed 🤣. He was very pleasant and explained everything he did.
2 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi there,
Thanks so much for sharing this great story! We’re thrilled to hear Gergo made such a strong impression—taking care of wasps by hand definitely shows dedication and skill! At Aptive, our service professionals take pride in being thorough, friendly, and clear about the work they do, so it’s awesome to hear that came through. We appreciate you trusting us to protect your home and look forward to keeping you comfortable!
-Jasmine
I am impressed with the Aptive staff
I am impressed with the Aptive staff. They are very professional, explain the service, knowledgeable, responsive and listen to my questions and concerns.
8 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Frank,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve been impressed with the professionalism and attentiveness of our Aptive team. It means a lot to us that our staff’s communication, knowledge, and responsiveness are making a positive difference in your experience. Listening to your concerns and providing clear, effective service is exactly what we aim for. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Addressed needs
Always on time, courteous, professional and attentive to any specific needs for that visit.
25 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Karen,
Thank you for your kind words! We’re thrilled to hear our team consistently shows up on time and provides courteous, professional, and attentive service tailored to your needs. At Aptive, delivering a reliable and personalized experience is our top priority. We truly appreciate your trust and look forward to continuing to protect your home.
-Jasmine
Horrible
Horrible, they keep leaving my gates open and my dogs got lost on numerous occasions. They made no effort in making anything right. I also tried to cancel my account. They pretended they couldn’t and assured me that someone will be taking over my account and calling me back. Never received a call back and called them three times and each time was told they couldn’t do anything for me. That I had to wait.
3 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Sydnei,
We’re incredibly sorry for the distress and frustration this situation has caused—especially involving the safety of your dogs. That’s completely unacceptable and not in line with the care and accountability we expect from our team at Aptive. The lack of follow-through and miscommunication around your cancellation request only adds to your frustration, and we want you to know your concerns are being heard.
Please reach out to us at socialmedia@goaptive.com with your service address so we can immediately review your account and ensure this is handled properly. Your experience matters to us, and we’re committed to making things right and restoring your trust in our service.
-Jasmine
Eve's review of Aptive Environment
What I remembered was how polite and professional the sales representative was. It was a very hot day but he gave his presentation on the porch with the sun shining on his back. He was very patient with me and answered all of my questions. I was impressed with his knowledge of the composition of the spray. At the time I had a small, bad tempered dog, I was concerned how the spray would affect him once he went outside. The young man assured me with his explanation that it was an all natural spray and would not bother him. I felt better that he took the time to do that in the sun.
9 września 2024
Odpowiedź od Aptive Pest Control - Raleigh
Hi Kacedia,
Thank you so much for sharing this thoughtful feedback! We’re proud to hear that our sales representative’s professionalism, patience, and knowledge made such a positive impression—especially on a hot day. At Aptive, we believe it’s important to not only provide effective treatments but also to take the time to address all your concerns, including the safety of your furry family members. We appreciate you trusting us and being part of the Aptive family. We look forward to continuing to provide care that gives you peace of mind.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Kathy,
Thank you for your feedback! We’re glad to hear your Aptive service professional arrived on time and delivered the level of professionalism we strive for. Your trust means a lot to us, and we’re proud to have you as part of the Aptive family. We look forward to continuing to protect your home with reliable, high-quality service.
-Jasmine
Highly recommend them!
Been using this company for a couple years now and they have been great. They will come whenever I have a pest problem and quickly take care of it.
13 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Kyle,
Thank you for your continued trust in Aptive over the years! We’re proud to be your go-to partner whenever pest problems arise and to provide quick, effective solutions you can rely on. It means a lot to have you as part of the Aptive family, and we look forward to keeping your home protected for many years to come.
-Jasmine
There is a different person every time
There is a different person every time. Some techs come and don’t even know what to do. They don’t knock on the door to see if anyone is home. I e seen techs pull in the driveway and not get out to spray. The only tech Chris Redman, comes to the door and ask for our input. He is consistent, professional and does an excellent work. I am very unhappy with the others who have come to spray.
18 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Sheila,
Thank you for sharing your experience with us—we truly value your honesty and your continued support as part of the Aptive neighborhood. We’re so glad to hear that Chris Redman has consistently provided the level of service and professionalism you expect. We'll be sure to recognize him for the great work he's doing.
At the same time, it’s clear we’ve fallen short when it comes to consistency with other service professionals. Having different people show up who aren’t fully informed, don’t communicate, or don’t complete the service properly is absolutely not the standard we hold ourselves to at Aptive. Your concerns are valid, and we’d like to address this directly and find a way to improve your experience moving forward.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review your account and ensure your future visits meet the standard set by Chris. We appreciate the opportunity to make things right and to continue protecting your home with the care and consistency you deserve.
-Jasmine
At our last appointment
At our last appointment, I brought to attention that we had a lot of gnats by our backdoor and we do have mosquito coverage with our plan as well. The technician made sure to spray for gnats and place our mosquito trap to where now we are definitely more comfortable coming outside. Thank you for all your hard work!
12 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Janelle,
Thank you so much for sharing this! We’re glad to hear your service professional took the time to address the gnat issue and make the most of your mosquito coverage. Knowing you're now more comfortable enjoying your outdoor space is exactly the kind of result we aim for at Aptive.
We’ll be sure to recognize your service professional for their attention to detail and care. Thanks again for being part of the Aptive neighborhood—we’re grateful to protect your home!
-Jasmine
Effective Communication & Timely Service
Effective communication throughout the process, and always arrives within the time frame communicated.
19 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Kris,
Thank you for the great feedback! We're so glad to hear that our communication and reliability have stood out during your service experience. At Aptive, we know how important it is to stay on schedule and keep you informed every step of the way, and it's great to know we’ve delivered on that.
Thanks for being part of the Aptive neighborhood—we appreciate your trust and look forward to continuing to protect your home!
-Jasmine
Good Job
Reliable, on time & always ask about any areas that need attention. Techs are polite & knowledgeable
19 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Joe,
Thank you for the thoughtful review! We’re so glad to hear that our service professionals have been reliable, courteous, and attentive to your needs—that’s exactly the level of care we aim to provide at Aptive.
We truly appreciate your trust and are proud to have you as part of the Aptive neighborhood. We’ll be here whenever you need us to keep your home protected!
-Jasmine
Not the service technician, but the product
I’m not saying the service technician was not good but the products don’t seem to be working. Every time our rep comes it has been raining and our outside bug/pest problems are terrible and we can’t enjoy our backyard. At this point if my contract was up I would cancel my service and I can honestly say I would not recommend.
6 czerwca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Lisa,
Thank you for sharing your experience — we really appreciate your honesty and for trusting Aptive with your pest control needs.
We’re sorry to hear that you’re still battling pests and that rain has kept us from delivering the results you’re looking for in your yard. Our service team strives to make a measurable, positive difference for all our customers, and we know it's frustrating when that’s not what you’re seeing — especially when you’re looking forward to spending time outside with your family.
Weather can certainly affect the application’s effectiveness, and we’re always happy to come back for a follow-up service if pests are still a problem after treatment. Our team would appreciate the opportunity to make things right and help you enjoy your space again.
If you'd be willing, please reach back out directly at socialmedia@goaptive.com — we’d be delighted to work toward a solution together. Thank you for choosing Aptive, and we hope to turn your experience around.
-Jasmine
They are very thorough in the treatment…
They are very thorough in the treatment of my house and yard, thanks again.
29 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Vernon,
We truly appreciate your kind words! It’s great to hear that you’ve been happy with how thoroughly your home and yard are treated. At Aptive, we’re committed to providing comprehensive service that brings peace of mind and lasting results. Thank you for choosing us to protect your space—we’re grateful to have you as part of the Aptive family!
-Jasmine
Active has been great so far ..
Active has been great so far ... However, the last 2 times they have come out it has been raining. Im not sure I'm getting the most for my mosquito service as they can't spray in those conditions. The mosquitos seem to appreciate it.
28 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Dennis,
Thank you for sharing your experience with us and for trusting Aptive with your mosquito control. We’re really glad you’ve been pleased with our service overall, and we completely understand your concern when rain prevents us from delivering the most effective treatment.
Weather conditions can certainly affect the application, and we want to make sure you’re getting the best value for your service. Please reach out to us directly at socialmedia@goaptive.com if you’d like to reschedule or if we can perform a follow-up treatment once conditions improve.
We appreciate your continued loyalty to Aptive — and we’re here to make sure your yard is a comfortable space for you to enjoy.
-Jasmine
Avoid Aptive
Their technicians never sweep down spider webs and we have some higher areas that they miss spraying. I went out today and sprayed a hornet nest under our eve myself. We don't seem to ever get the same tech. Some have been very nice. One was on his ear pods loudly complaining about Aptive and the work to whoever he was talking to.
1 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Dana,
Thank you for taking the time to share your experience. We’re sorry to hear about the missed spots and the concerns with consistency and professionalism from our team. At Aptive, we truly care about providing thorough service and making sure every customer feels valued and confident in our work. Your feedback helps us improve, and we’d love the opportunity to make things right. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can address these issues and ensure your future visits meet the high standards you deserve. We appreciate you being part of the Aptive neighborhood.
-Jasmine
Curtis was thorough.
Curtis was thorough and quick. He covered more than is usually done.
30 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Jane,
Thanks so much for sharing your experience! We're thrilled to hear Curtis went above and beyond to give your home extra care. At Aptive, we take pride in thorough, thoughtful service, and it's great to know Curtis delivered just that. We appreciate having you as part of the Aptive family and look forward to keeping your home protected!
-Jasmine
This was a retreatment as my windows…
This was a retreatment as my windows were not swept of cobwebs on the regular treatment. The thoroughness and attention to detail related to my issues were exceptional. There were may pictures sent to demonstrate that fact. This retreatment was scheduled quickly too!
25 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Stuart,
Thank you for taking the time to share your experience! We’re really glad we could get that retreatment scheduled quickly and that our service professional took the time to thoroughly address the cobwebs and any missed areas from the initial visit. At Aptive, we’re committed to getting things right—not just the first time, but every time—and we’re so happy to hear that the follow-up showed that level of care and attention to detail. We appreciate you being part of the Aptive family and giving us the opportunity to make things right!
-Jasmine
Good company with great service
Good company with great service and service representatives. The four stars is for changing a scheduled service sometimes. It can be hard to get someone. Besides that, it’s been a phenomenal experience.
29 maja 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi James,
Thanks for the kind words and for being part of the Aptive family! We’re glad to hear our service and team have made a great impression. We know schedule changes and communication can be frustrating at times, and we’re working to make that better. Grateful to have you with us and excited to keep serving your home!
-Jasmine
Doświadczenie Trustpilot
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