Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
The tech Michael was only able to do the outside of the home because of the company policy that they could not enter a home if there is homeowner is not present. He sent me pictures of the work he did... Zobacz więcej
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Unprofessional. Areas agreed to when I dinged up were refused to be treated. Areas agreed to be cleaned were also refused. Not a service I would recommend to anyone, quite the opposite. I would sug... Zobacz więcej
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I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the ser... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
233 E Johnson St, Ste L, 27513, Cary, NC, Stany Zjednoczone
- 19193019778
We overthink pests so you don't have to.
4,3
Doskonała
167 recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So far, so good!
I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the service (e.g. spider web removal.. the little things) was dropping off and prices were rising. I appreciate their conservative use of the harshest chemicals and I've found the service people professional (they text before they arrive) and friendly.
11 września 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Kristin,
Thank you for sharing your experience! We’re thrilled to hear that your first six months with Aptive have been a positive change. We pride ourselves on providing consistent, thorough service, including those little details like spider web removal, while using chemicals responsibly. It’s great to know our team has been professional, friendly, and communicative, and that our approach has met your expectations. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected!
-Jasmine
Great service.
10 września 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Laura,
Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide effective and friendly service, and it’s wonderful to know that came through during your visit.
-Jasmine
It was great
30 sierpnia 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Renee,
Thank you for sharing your feedback! We’re glad to hear that your experience with Aptive was great. At Aptive, we take pride in providing professional and thorough pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.
-Jasmine
Professional service with great communication
Our Aptive technician was very professional and kept in constant communication, even though we weren’t home when he came to service our house and yard. He sent picture updates as he was taking care of our home. Aptive is very reliable and take care of any pests we may have, including voles.
11 września 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional was professional, communicative, and provided picture updates, even while you weren’t home. Keeping our customers informed and providing reliable, thorough pest control is exactly what we strive for, and it’s wonderful to know that included addressing pests like voles. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care and attention on every visit.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Townley,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional provided both professional conduct and thorough visits. Delivering reliable, attentive, and high-quality service is at the heart of what we do, and it’s wonderful to know that came through for you. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care on every visit.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Louise,
Thank you for sharing your experience with Aptive! We’re glad to hear that our team was thorough and communicated well. Providing clear communication and attentive service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
My latest tech
My latest tech, Gergo, did a great job tackling a few issues at my home including removing a wisp nest under our deck. I also appreciate the pictures they take of the house as they treat specific area. 10 Stars for Gergo!
10 września 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Alan,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that Gergo did a great job addressing the issues at your home, including removing the wasp nest under your deck. It’s wonderful to know that the detailed photos and thorough service made a difference for you.
We’ll be sure to pass along your kind words to Gergo, he’ll be thrilled to hear your “10 stars” feedback! We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
I don’t trust any of the agents unless…
I don’t trust any of the agents unless I am on site there is no way they can do a good job in less than 15 minutes on prem. Just not possible! Strongly considering leaving. The costs are just difficult to tolerate for the level of services provided.
26 sierpnia 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Jeff,
Thank you for sharing your feedback. I’m sorry to hear that your experience hasn’t met your expectations. At Aptive, we take pride in delivering thorough and effective pest control and want every visit to provide the results our customers expect.
If you’re open to it, I’d like to review your account and discuss options, such as a no-charge reservice or adjusted service plan, to ensure your home is properly treated and you feel confident in the results. Your satisfaction is very important to us, so please reach out to us at socialmedia@goaptive.com at your convenience so we can address your concerns.
-Jasmine
We have a hornet nest and red ants…
We have a hornet nest and red ants around our house. A week after your visit. I specifically said to go over the play area and that’s exactly where the infestation is located
7 sierpnia 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Mario,
Thank you for sharing your feedback. I’m very sorry to hear that the hornet nest and red ant activity are still affecting your play area, I completely understand how concerning this must be, especially in an area where your family spends time. That is not the level of service we aim to provide at Aptive.
I would love the opportunity to personally review your account and coordinate with our service team to ensure the infestation is properly addressed. Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and take the right steps to resolve this issue.
We truly appreciate your patience and the chance to make this right.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Ann,
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide personal attention to your needs. At Aptive, we take pride in delivering attentive, customized service that helps protect your home, and feedback like yours lets us know we’re achieving that goal.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Joan,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service. At Aptive Environmental, it means a lot to us to know we’re making a positive difference for our customers.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Joe,
We love hearing this! Thank you for sharing your experience. At Aptive, we take pride in having service professionals who are not only thorough in their work but also courteous and communicative. We're so glad to know you felt informed and taken care of every step of the way. Thanks for being a valued part of the Aptive family!
-Jasmine
Casey was awesome
Casey was awesome! I wasn’t home but we were able to communicate through text and phone call. He attended to all needs of our house and yard. He was quick, professional, and thorough with his work, which was much appreciated!
15 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Lynne,
Thank you so much for sharing your experience! We’re thrilled to hear that Casey was able to effectively communicate with you and provide quick, professional, and thorough service for your home and yard. At Aptive, we strive to make every visit seamless and satisfying, whether you’re home or away. We truly appreciate you being part of the Aptive family!
-Jasmine
They were good at scheduling
They were good at scheduling. Also the staff was very good at communicating. They showed up on time and gif the scheduled tacks.
18 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Wally,
Thank you for sharing your experience! We’re glad to hear that our team was punctual, communicated well, and kept to the scheduled tasks. At Aptive, we know how important clear communication and reliability are to our customers, and we’re happy to have met your expectations.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with dependable service.
-Jasmine
I really appreciate the reminder texts…
I really appreciate the reminder texts and the messages from the technician giving a heads up and timing. Being available via text for requests is perfect for days I’m not available to be at the door (either at the office or on a conference call).
11 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Brian,
Thank you for sharing your experience! We know how busy life can get, so we’re glad our reminder texts and service professional updates help keep you informed and make scheduling easier—especially when you’re tied up with work or meetings. Being available via text to accommodate your needs is part of how we aim to make pest control convenient and stress-free. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Tina,
Thank you for your kind feedback! We’re glad to hear our team consistently provides professional, punctual, and courteous service at a price that feels reasonable. At Aptive Environmental, we strive to deliver dependable value alongside exceptional care.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Barbara,
Thanks so much for the kind words! We're thrilled to hear that you’ve found our service professional and considerate—that’s exactly the level of care we aim to bring to every visit. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Odpowiedź od Aptive Pest Control - Raleigh
Hi Marvin,
Thank you for your kind words! We’re proud to have service professionals who are not only highly competent but also friendly and attentive to our customers’ needs. Providing that level of care is what we strive for every day at Aptive.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Good Service
They keep in touch, ask about any problems, and really treat things. No bugs as a result.
16 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi there,
Thank you for your feedback! We’re so glad to hear our team stays in touch, listens to your concerns, and provides effective treatments that keep your home comfortable. At Aptive Environmental, we believe ongoing communication and thorough care are key to lasting results.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Review after 1 year service
When we first started Aptive, we were very satisfied. The guys were attentive and prompt and professional. The last 2 visits from them has left me questioning to continue after the contract is up. Time before last, we got notice they were coming on a specific day and guy didn't show. I had cancelled some things so I could be home to discuss a few things and get some supplies we were out of. Guy showed up next day. Did a good job but was out of supplies we needed. Said he would make note and see we got them. Last service, I was home and explained areas that needed attention and the supplies we had requested. He didn't have them either but did have a something similar we could cut to use for the plug in. This guy seemed really tired and seemed anxious to get job done. He was in and out expediently. I had addressed some specifics and he said he'd take care of it. Didn't do a very good job with spider web removal and the little ants were back around the hummingbird feeder the next day. I'll chalk it up with him having a bad day which we all encounter. It was hit and humid. Rain was coming and the end of the day. I just hope this doesn't continue negatively. Top notch in the beginning. 👍
15 lipca 2025
Odpowiedź od Aptive Pest Control - Raleigh
Hi Ashley,
Thank you for taking the time to share your experience and for your honest feedback. We’re glad to hear that your initial experiences with Aptive met your expectations—our service professionals strive to be attentive, prompt, and thorough every time.
We’re truly sorry that the last couple of visits didn’t reflect that same level of care. We understand how disappointing it is to prepare your schedule and not have everything go as planned, especially when you’ve shared specific concerns and requested supplies. Your observations about the recent service are important to us, and we appreciate your understanding that sometimes factors like weather and unexpected circumstances can affect a visit.
Please know that your satisfaction is a priority for us, and we want to ensure your pest concerns are fully addressed moving forward. If you’d like, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward restoring the high level of service you experienced initially.
Thank you for being part of the Aptive neighborhood—we’re committed to getting back on track and delivering the quality care you expect.
-Jasmine
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