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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic place couldn't fault it Staff were really good Good service when we required it hot tub ready when we arrived lovely stay

Oceniono na 5 z 5

Brilliant service from Aphrodite as always. Bought online from them many times now and always get quality clothing that’s well packaged and quickly delivered. Just recently purchased a stone isla... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great choice of Stone Island products. Great communication, product wrapped with care and boxed. Super fast delivery, received within 25 hours of placing order at no additional cost. Well done to all... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Class store purchased cp company 24/1 khaki polo store were spot on and quality garment buy all my stone island cp company paul smith clobber from here Staff excellent and friendly use the online... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Aphrodite was established in 1994 with the goal of providing the North East with the finest designer menswear and footwear from carefully selected brands such as Stone Island, Paul Smith and CP Company. Through the years we have pushed forward and evolved, launching aphrodite1994.com in 2007 to take our vision to the world at large. We now welcome regular customers from across the globe as well as an expanded and eclectic selection of brands, including Canada Goose, Moncler and New Balance among many others. Whether online or in our store, we remain true to our core beliefs: supplying the best products with the best possible service.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

245 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I ordered a necklace and it’s been 20…

I ordered a necklace and it’s been 20 days after ordering 1-5 day shipping , contacted there instagram and emailed twice , no response and now my order tracking has been taken off the app “shop”. There also hasn’t been a post on there instagram for a year and haven’t seen a review since march , don’t order from
This website .

23 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Don’t use ! Sold their soul !

Delivery Service was quick with no issues , one of the items was marked , sent pictures , was disappointed that I wasn’t offered a free return due to the damaged goods and as of yet no refund !
Still no word about refund , not replying to emails !

21 maja 2024
Opinia niezależna
Oceniono na 2 z 5

Wrong Order and Poor Support

I've given 2 stars because I've ordered with them before and had no issues, but last order was disappointing.

They sent me the wrong order, didn't receive a response to my wrong order email and had to call. I asked if I could receive what I originally ordered and was told I couldn't, and I just have to send back my order for a refund. In fairness to the caller, she was straight to the point and got me what I needed to send it back, but it was just a disappointing experience.

11 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Gave Them A Chance

Sadly, a very poor experience.
Hefty delivery fee for a pair of sunglasses (6.99) but price looked good. 8 days later still no delivery. I contacted customer service who said they would sort it on the next working day as they hadn’t found the stock. I heard nothing. I emailed 3 days later.. no response at all. After a total of 14 days from order a refund receipt issued to me. No real explanation and certainly there was no response to the second email.
I still have yet to receive the refund. I’ll give them 3 more working days before I contact my bank and start a claim.
Worst thing is - the sunglasses are still up for sale on their site.

5 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Great clothes

Great clothes - just really sad that it now appears to be turning into another Flannels who have always had a bad rep in Manchester.

13 maja 2024
Opinia niezależna
Logo Aphrodite

Odpowiedź od Aphrodite

Hello,

Thank you for your 5-star review.

We wanted to inform you that the Aphrodite website is no longer accessible as it has been redirected to Flannels.

As you may have heard, Aphrodite was recently acquired by Frasers Group, who also own Flannels.

Moving forward, Aphrodite will only be trading from our store in Sunderland.

We apologise for any inconvenience this may cause and appreciate your understanding during this transition period.

Kind regards,
Aphrodite Clothing

Oceniono na 4 z 5

Belstaff…

Ordered a couple of Belstaff overshirts. Great price as we're in a sale and well packaged upon arrival. Would have been 5* if not for the slightly steep postage given it wasn't the quickest too arrive.

6 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Redirecting to Flannels

I left some items in my cart yesterday to buy today. I have been trying to reach website and so my cart but the website automatically redirects me to Flannels today. I cannot sign in with my Aphrodite user details, the products I picked are also not available in Flannels website. Could not find a clue in the Internet about this issue.

16 maja 2024
Opinia niezależna
Logo Aphrodite

Odpowiedź od Aphrodite

Hello,

We wanted to inform you that the Aphrodite website is no longer accessible as it has been redirected to Flannels.

As you may have heard, Aphrodite was recently acquired by Frasers Group, who also own Flannels.
Moving forward, Aphrodite will only be trading from our store in Sunderland.
We apologise for any inconvenience this may cause and appreciate your understanding during this transition period.

Kind regards,
Aphrodite Clothing

Oceniono na 4 z 5

The usual good quality garment from…

The usual good quality garment from Paul Smith. The usual great service from Aphrodite.

Some constructive criticism:
I’m starting to look at alternative websites due to the high cost of delivery. I’m sure I’m not alone in thinking that £6.99 for delivery is too expensive.

That said, great service!!

9 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Converse x Comme des Garçons PLAY

I bought a pair of Converse x Comme des Garçons PLAY trainers. They came beautifully packed, on time and perfect. I bought over a bank holiday weekend, so dropped the team a line to enquire about any shipping delays, fast response and they arrived on time with no fuss. This is my new favourite shop.

7 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Don't try and return an item

Ordered some Arigato trainers that were unfortunately the wrong size. The shoes were returned but told had been worn so couldn't be refunded. The pictures provided showed minimal dust on the trainers from being worn inside to try the shoes on. Even exchanging the trainers for the correct size was turned down and I'm being charged the full amount. Still don't fully understand their thinking, shocking customer service.

13 maja 2024
Opinia niezależna
Logo Aphrodite

Odpowiedź od Aphrodite

Hello,

The shoes do not meet our returns policy criteria, as stated on our website.
Specifically, all items must be in the original and re-saleable condition.
https://www.aphrodite1994.com/returns

Unfortunately, the shoes you have returned were received with marks on both of the soles, indicating that they have been worn.

As a result, we are unable to accept them for return. We have provided photos of the shoes to you for your reference along with photos of a brand new pair for your comparison, we have returned them back to you as discussed-this service has been provided at no additional cost.

Kind regards,
Aphrodite Clothing

Oceniono na 1 z 5

First and last time purchase

Ordered some Birkenstock clogs and when they arrived one was very visibly a different colour to the other. Emailed their customer service team with a picture who in fairness responded quickly and advised the shoe may have being on display in one of the physical stores which seems very plausible.
Any company that firstly sells display item online and secondly doesn't even bother to do a quality check before delivery to a customer speaks volumes so I will completely be avoided this company when it pops up on my feed again.

22 kwietnia 2024
Opinia niezależna

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