Anolon UK Recenzje 

154
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unbelievable I purchased product from Anolon. I paid through a third party(Zip),however I did not receive 3 item that I am paying for and Anolon will not reimburse me or send me the 3 items. Their cus... Zobacz więcej

Oceniono na 5 z 5

This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook). The only reason to replace is the creation of an outdoor kitchen where t... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Worst Customer Service ever Purchased set at Kohls Jan 2023. 4QT developed coating peeling/delamination. Filed claim Dec 2023, Analon responded Dec 22 with Claim #262425 and that I would be contace... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z blatami
  2. Sklep z wyposażeniem domowym
  3. Sklep z przyborami kuchennymi

Napisane przez firmę

We're a professional gourmet brand, loved by chefs across the globe. If the kitchen is your happy place, then fill it with cookware that sparks serious joy. We bring out the best in our cookware so you can bring out the best on every plate, and have been perfecting our craft since 1984, when we developed the first hard-anodized, smooth-interior nonstick cookware. Since then, we've continued to innovate, honing & developing the technology that matches your passion for creating delicious culinary masterpieces. We know that culinary inspiration comes from both Grandmother and Instagram, that a menu can be minimalist, multicultural, modern—sometimes all three—and that great culinary experiences range from simple to seasonal to special. We know it's about the journey - not the destination. The art and act of cooking is nourishing in itself. And we exist to give you the inspiration and confidence to explore your craft, and experiment. As cooking, eating, and entertaining continue to nourish all of us, journey with us to find your happy place; extracting every last drop of joy along the way. "For keen cooks with a sense of style, these thick-based pans are outstanding, with heat distribution that puts most other pans sets to shame, and whose non-stick coating doesn't chip & lasts years." - The Independent


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Delivery 2 days after ordering

Delivery 2 days after ordering. Great packaging and pans look awesome and cook great . 10/10

1 listopada 2021
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Odpowiedź od Anolon UK

Wow! What a wonderful review Mark. We are so happy that you've received your order earlier than expected. Wishing you a many years of happy cooking with your new pans! - Consumer Care Team

Oceniono na 4 z 5

Solid quality at a good price.

I bought a 5 set peice to replace the one we bought 25 years ago, which has lasted very well, but was looking a little battered after all the years of hard work it been through.
Anolon had a a deal going, so throught it was time to replace the them.
We put the order through onine and the the saucepans arrived 3 days later.
The build quaity looks pretty much the same as the old ones,which is very good, but the new pans are thinner and lighter, so it looks like Anolon have made some savings in materials. How this will equate to how long they will last, or if it chnages the way I cook, only time will tell. But I am confident they will do the job and if they only last half as long as the my old ones, it will still be well worth the price I paid.
I would recommend.

24 października 2021
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Odpowiedź od Anolon UK

Thank you Mark Chivers for your review. We want every single customer to have the best experience possible with us, and reviews like yours are what keep us striving for excellence here at Anolon. Thanks! - Consumer Care

Oceniono na 5 z 5

This is my second set of Analon…

This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook).
The only reason to replace is the creation of an outdoor kitchen where the older pans now reside for further use.
Absolutely great pans, unfortunately the new set will be around longer than me!!

23 października 2021
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Odpowiedź od Anolon UK

Hello Roland Keech. Thank you so much for taking the time to leave a review, your response means a lot to us. Happy cooking! - Consumer Care

Oceniono na 5 z 5

Quality!

Quality! Spent a lot of money on other frying pans that just don’t last. Very happy with my purchase 👍🏼

16 października 2021
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Odpowiedź od Anolon UK

Hello Mr J Sanchez. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Oceniono na 5 z 5

Quick delivery and very good products

Quick delivery and very good products. Have bought the same before about 10 years ago so I know it's a quality product.

16 października 2021
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Odpowiedź od Anolon UK

Hello Tim W. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Oceniono na 5 z 5

No Quibble

Purchased e few saucepans over a 3 month period and noticed that the bases were fading with their coating. send off email, got a reply immediately that requested pics.
Sent pics and immediate reply that new pans would be sent. Breath of fresh air to meet a Customer Service that actually "does" something and does it well & quickly.
Well done...I will purchase in the future.

7 października 2021
Opinia niezależna
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Odpowiedź od Anolon UK

Hello Chris. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Oceniono na 4 z 5

Replacement pans for induction hob

Absolutely love this range and they work really well with my induction hob. I had a set of anolon pans that were over 10 years old which sadly didn’t work with induction. I’m not disappointed with these at all. The only thing I am unhappy about is the limited range provided by the UK site. I went through a US company and get more pans for the range cheaper than buying direct and including postage/ taxes

5 października 2021
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Odpowiedź od Anolon UK

Hello Miss Sausby. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Oceniono na 5 z 5

Love these pans!

26 września 2021
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Odpowiedź od Anolon UK

Hello Erica. Thank you so much for taking the time to leave a review, your response means a lot to us. Happy cooking! - Consumer Care Team

Oceniono na 4 z 5

This pan is good but I felt that the…

This pan is good but I felt that the description made it seem bigger than it was. It can struggle to fit some of our cooking. However in general use it cannot be faulted

15 września 2021
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Odpowiedź od Anolon UK

Hello Charles MacDonald. Thank you so much for taking the time to leave a review, your response means a lot to us. Happy cooking! - Consumer Care Team

Oceniono na 5 z 5

Received the pots a few days ago as a…

Received the pots a few days ago as a present for my daughter.
She loves them and is very happy with the Anolon pots and pans.

8 września 2021
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Odpowiedź od Anolon UK

Thank you Gabi Schoteen for your review. We’re so glad you are satisfied with our products and services, and wishing you many years of happy cooking with them! - Consumer Care Team

Oceniono na 5 z 5

Excellent product

Excellent product, high quality and well worth the money. Simple to order. Arrived quickly in good condition.

7 września 2021
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Odpowiedź od Anolon UK

Thank you Mary Holmes for your review. We’re so glad you are satisfied with our products and services, and wishing you many years of happy cooking with them! - Consumer Care Team

Oceniono na 5 z 5

Items exactly as described and very…

Items exactly as described and very nice to use when cooking. Well packaged and delivery was quick. Very highly rated and will definitely use again when I need new cookware.

1 września 2021
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Odpowiedź od Anolon UK

Thank you Tina for your review. We’re so glad you are satisfied with our products and services, and wishing you many years of happy cooking with them! - Consumer Care Team

Oceniono na 5 z 5
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Odpowiedź od Anolon UK

Thank you James Ranoe for your review. We’re so glad you are satisfied with our products and services, and wishing you many years of happy cooking with them! - Consumer Care Team

Oceniono na 1 z 5

Falsely advertised. Shockingly bad customer service.

Product advertised as a skillet with a steel lid, but no steel lid was sent, as previous reviews confirm. The company first argued with me asking me for photo evidence (which was sent but hardly can class as 'evidence') and then denied that it was advertised as coming with a lid. I told them twice it's in the product overview with an icon, and they then still asked me for proof, which I then sent. They then admitted the mistake and gave a half hearted apology, not offering to send a lid, offer a refund or a discount. I asked for a small token of gratitude to which they offered me a 10% discount on my next purchase. Yeah right! I won't be using this company again, and I don't think you should too.

EDIT to the below reply:
Recommend lids for your skillets? It was advertised as coming with one. Admit that, apologise, and offer a £10 refund, or a refund *with return postage, and thank me for pointing it out.
I would have bought your sauté pan if your skillet was listed as NOT coming with a lid.
If I can return the skillet, in exchange for your sauté pan, I would gladly do that. And in return I will replace my negative reviews for positive ones.
But I am not spending more money with a company that is argumentative, patronising, unwilling to be fair, and doesn't accept responsibilities for their mistakes.

24 sierpnia 2021
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Odpowiedź od Anolon UK

Hi Andy, I am sorry to hear of your disappointment, I am afraid we do not recommend lids for our skillets as it may scratch the non-stick and will boil/simmer food rather than frying/sealing. I can see a returns label has been sent to you, Therefore if you would like a refund please return the item to us. Thanks - Consumer Care

Oceniono na 1 z 5

Disappointed

Great product. However shocking customer service.

I ordered a large skillet, which on the website said came with a lid. It arrived without the lid. When I queried and asked for it be sent I was told you don’t need a lid to fry with and they were not sending. This response coming within a couple of hours.

I then forwarded them the link to their own website showing that it said came with a lid.
2 days later I received a response asking for me to send a screenshot of the website as it did not come with a lid.

To my surprise the website had now been mysteriously updated and the description had changed and there is now no lid offered!

When I raised this question I was then told, oh yes, you are correct- it was just been updated!

I’m still awaiting a response from them. Only want what was advertised. If a mistake was made, own and fix it. Don’t lie to customers who been using and buying your equipment for over 20years.

Most disappointed

22 sierpnia 2021
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Odpowiedź od Anolon UK

Hi Mrs. Hunter. I'm sorry to hear the disappointment and the inconvenience that it has caused you. I can see here that a manager has been in touch and processed a 50% refund of your original order. If there's anything else that we can help, please get in touch with us. Thanks! - Consumer Care

Oceniono na 1 z 5

I ordered this product on Monday

I ordered this product on Monday, today is Saturday and it has just arrived and I have to immediately send it back since one of the frying pan coatings is scratched, two of the frying pans are misshapen and the drainer is also misshapen meaning the lid does not fit.

14 sierpnia 2021
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Odpowiedź od Anolon UK

Hi, I am awfully sorry to hear your order arrived late and damaged, I have looked into this further for you and it appears your order has been returned and refunded. Thanks - ConsumerCare

Oceniono na 5 z 5

Delivered quickly and exactly as our…

Delivered quickly and exactly as our previous set which we have had for 20 years with no problem. We are taking the old set to our home in Cornwall.

1 sierpnia 2021
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Odpowiedź od Anolon UK

Hello Dr Roy W Hodkinson. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Oceniono na 5 z 5

I have had many saute pans over the…

I have had many saute pans over the years. I probably have not spent enough money on each, and have been disappointed. It will take time for me to assess this one - but so far so very good. I bought this because of the implication that the base would not distort with time. I have had it 2 weeks. Only time will tell.

20 lipca 2021
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Odpowiedź od Anolon UK

Hello Delighted of Bristol. Thank you so much for taking the time to leave a review, your response means a lot to us. Happy cooking! - Consumer Care Team

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