Ancestry Recenzje 

1986
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Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ancestry provides an easy system to build a family tree in a way that you could never do in recent times. It's fast and comprehensive, and you can do so much from your desk without having to go out to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Impossible de trouver mes résultats du Kit DNA bien qu'Ancestry me dit qu'il les a envoyés. Après plusieurs échanges infructueux avec service client Ancestry et impossibilité de joindre une personnne... Zobacz więcej

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Oceniono na 5 z 5

Great site - great search ability - lots of hints sent my way. Ancestry consistently update their site for better use for its subscribers. So much to explore on this site - I just love it

Oceniono na 3 z 5

My main reason for getting DNA was to find Irish relatives in Ireland from my Great, Great Grandparents on my father's side: William Doyle and Abigail Lick, Alexander Murphy and Rachel Glass. It... Zobacz więcej

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Informacje dotyczące firmy

  1. Rozrywka

O Ancestry

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Ancestry® is the Canada’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

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Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,5

Wszystkie recenzje

(1986)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 291

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

a good place to begin, but don't trust everything

While Ancestry provides a great deal of information and records, their hints systems is far from accurate. Often suggestions are merely based on the fact that somebody else has included that person in their family tree even if the record is inaccurate. As an example I reviewed a hint regarding my paternal grandmother showing she had an additional child with her first husband. However, I am aware that this did not occur as they were separated at the time of the child's supposed birth. In fact, they were separated years before.

Furthermore, you do not have access to all of the records, as Ancestry hives off whole segments of their records to sell to you separately at exorbitant costs.

On a positive side it has been a good place to start building a family tree and they have continued to develop the site though many of the new features are added at additional cost.

24 września 2026
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Odpowiedź od Ancestry

Hi Robert and thank you for sharing such detailed feedback with us. We are pleased to hear that Ancestry has been a helpful place for you to begin building your family tree and that you have seen value in the ongoing developments to our platform.

We completely understand how frustrating it can be when inaccurate suggestions appear in your hints. Our hint algorithm works by analyzing billions of historical records and community-built trees to surface potential connections, but because it relies on matching patterns across millions of data points, it can sometimes suggest incorrect relationships—such as the scenario you experienced with your grandmother. Hints are designed as starting points for further evaluation rather than definitive facts, and we truly appreciate experienced researchers like you who take the time to critically verify records against known family histories to keep trees accurate.

We also appreciate your perspective regarding our subscription packages and new features. While we aim to provide flexible membership tiers to accommodate different research goals and regions, we apologize that the subscription options and feature access feel expensive for your needs. We are constantly striving to balance the cost of acquiring, digitizing, and hosting specialized record collections with providing a rewarding experience for all our members.

Thank you again for your candid review and your continued commitment to preserving your family's history. Your insights help us understand where we can improve our tools and services for the entire community.

Oceniono na 5 z 5

The agent was very patient and…

The agent was very patient and understanding.
Thank you

23 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Thank you so much for your kind words, Lorraine. We are delighted to hear that our agent was patient, understanding, and able to give you the supportive experience you deserve. Making sure you feel heard and helped is always our top priority. Thank you for being a part of Ancestry, and we wish you all the best on your family history journey!

Oceniono na 5 z 5

Creating a Family History through Ancestry.com and…

I have been using Ancestry.com and FamilySearch.org as my main research tools for many years, not only for my own family but for the families I try to help. I am a volunteer family researcher and currently have just over 170K people, 58K families in one file, and with the help of Ancestry and FamilySearch have been able to provide some families, with royal lines, their history back to the 1300s. Verification is an essential and time-consuming part of my research and through the references provided by Ancestry and FamilySearch I have been able to provide, not only names and dates, but the stories of individuals and families supported by the references, which hopefully helps in further research by the individual. In family research, one thing that I have found is that you cannot take everything posted as accurate. Your family history is important, not only to you, but to those who come after you - wherever possible verify the information through official records often available through Ancestry.

23 września 2026
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Odpowiedź od Ancestry

Thank you so much for sharing your incredible work! We are honored to support your dedication to helping families discover and verify their heritage.

Oceniono na 5 z 5

An Indispensable Resource

I have been researching my family for years and value the resources of Ancestry.ca as a valuable - indeed, an integral - part of that journey, which is ongoing! I have discovered relatives who have become friends in the process. And Ancestry keeps adding more and more documents, census records, etc. and better and better ways of discovering our family history.

23 września 2026
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Odpowiedź od Ancestry

Thank you so much, Janet! We love hearing how our growing records have helped you connect with new relatives and expand your tree.

Oceniono na 5 z 5

My Family Tree

Started my family tree about 20years ago and I am still working on it.
Ancestry provides so many different resources to help you learn how to use their site as well as hints to help you find information about your ancestors.
There are also tutorials about best practices and what to be careful about before you add some information to your tree.
I have learned a lot.

20 września 2026
Oceniono na 5 z 5

Endless enjoyment!

Ancestry has created an intuitive and comprehensive user interface. It's easy to navigate and yields a prose version of the life and times of each family member via the LifeStory tab. I love that it's populated with meaningful photos and pictures. I'll be proud to pass on our Ancestry family tree as a treasure trove for future generations.

19 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

We're truly so pleased to hear you've found so many of our features and tools helpful in your research, Alistair! We would love to hear more about your tree and the many discoveries you've made; what has been your biggest surprise so far?

Oceniono na 5 z 5

easy to use on many different platforms

easy to use on many different platforms

19 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Thank you for the lovely feedback, Marilyn! We're thrilled that the app makes exploring your family history convenient across all your devices. Happy researching!

Oceniono na 5 z 5

Ancestry Family Tree Records

I have found the set up of family trees, the searching for, and attaching of records to be very good.
I have been able to do family trees for myself and several other people.
As well, I've helped several people with their family trees.
I have found the most amazing information, have been able to find people for others and so reunite them, and have found family members - some of them famous - for myself and others that came as complete and wonderful surprises.
To let you know that when one stops paying for a membership - records do remain attached but are blurred out.
However - in order to see all the records attached to trees - offered is a lower priced monthly membership, Preserve My Tree.

16 września 2026
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Odpowiedź od Ancestry

Hi there, Shelley, and thank you for reaching out. We truly appreciate your kind words, and we're sorry to hear of the distress you've experienced. We're happy to clarify; when you cancel your membership, you still have access to all your family trees, and the information and connections you've saved to your tree are still available to view. The record images, while blurred out without a membership, are still attached to your tree, so you won't lose any work between memberships or after you've finished researching.

If you'd like to still see the full records like you're used to, but aren't actively researching, we offer a lower-priced monthly membership called Preserve My Tree that will give you access to everything currently saved to your trees. Our live support team would be happy to go over your options with you before cancelling, or if you're curious about trying this out in the future. We appreciate you checking in about this concern, Shelley, and we hope we've helped! Please don't hesitate to let us know if you need more help, and we hope you have a wonderful day!

Oceniono na 3 z 5

It is fairly seamless

It is fairly seamless. Hints are still subject to the "correctness" of other researchers' work. I have been doing this for many years and progress has been, and will continue, to be slow. That being said, it is always worthwhile to check new hints. When one is grasping at straws you can't be too concerned about the color of the straw.

18 września 2026
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Odpowiedź od Ancestry

Hi there, Dave, and thanks for sharing your experience with us! We appreciate your feedback on our hints. We know researching another member's research can feel a little strange at first, but it's members like you who continue verifying everything you add that keep Ancestry a great place to build your tree. We hope you keep flexing those detective skills and make even better discoveries in the future. Thanks again, Dave, and have a grand day!

Oceniono na 5 z 5

Bring the past to life again

I have always been so proud to be related to so many UEL families on my maternal side. My 5th Great Grandfather Arent Andries Bradt UEL fought with the famous Col John Butler of Butler's Rangers. To my surprise Arent's younger sister Catalyntje Bradt married John Butler!!!!!!! So my 5th Great Aunt was John Butler's wife I was "Over the Moon" happy.

1 lipca 2026
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Odpowiedź od Ancestry

Hi Jewell, what an incredible family connection to uncover! Thank you for sharing such a special discovery with us. We're honored to be part of bringing your family history to life.

Oceniono na 5 z 5

Hints great place to start

Hints have helped to expand and document my tree. Discovered recently neighbour who lived 3 houses from my parents for 65 years is my 2nd cousin 1X removed.

11 sierpnia 2026
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Odpowiedź od Ancestry

Hi WMB, discovering a 2nd cousin living just three houses away is amazing! Thank you for sharing, and we're glad the hints helped you expand your tree.

Oceniono na 5 z 5

Ancestry

Out of all of the genealogy sites, I find Ancestry to be the most user-friendly and has the best interface for a website. Though they don't always have the records I'm looking for, I love to use Ancestry as a home base for my family tree. Updates to DNA results have made it significantly easier to sort through matches to help solve mysteries. Using DNA, I was able to solve a family mystery involving a secret adoption. Though it uncovered some sad stories, it confirmed that our surname was, in fact, originally a different name. It's a really fun journey and anyone can do it. I've been using it for about 15 years now.

31 sierpnia 2026
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Odpowiedź od Ancestry

Thank you so much for being with us for 15 years, benody! We're thrilled that Ancestry serves as a great home base for your tree and that the DNA updates helped solve that family mystery.

Oceniono na 5 z 5

Confirmation of African American and North American native ancestry.

I was able to confirm family rumours of African American Heritage as well as North American native ancestry. With the help of dna matches, I am starting to see my African American ancestor's origins.

18 września 2026
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Odpowiedź od Ancestry

Hi Suzanne, thank you for sharing your experience! We're glad our DNA matches are helping you piece together your African American and Native American heritage.

Oceniono na 4 z 5

Build a Tree Branch by Branch.

I find the format of building profiles superior to any other service, and new records are being added all the time. Building my tree and making new and surprising discoveries has been very rewarding, and this would have never been possible for me without Ancestry.ca

18 września 2026
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Odpowiedź od Ancestry

Hi Marcel, thank you for the feedback! We're so pleased that building your tree branch by branch on Ancestry.ca has led to rewarding discoveries.

Oceniono na 5 z 5

I do it all again including the DNA part

I submitted DNA samples to Ancestry.ca to hopefully get a connection to Irish family. My ancestors left Ireland in about 1826 and arrived in Quebec. Without ancestry I would not have known this. I was aware of my 1st great grandparents but not my 2nd and 3rd ggps. Quebec baptism records were invaluable to me in my search for family ancestors. The family relatives that I connected with astounds me to this day. I have frequent contact with many of them from Quebec to Ontario to the dakotas and Minnesota to name a few places. One family researcher turned out to be a very well trained genaeologist from Quebec City - again, an invaluable connection.
While I haven’t made a family connection back to Ireland with my DNA, my sample did result in a second cousin finding her birth mother (the mother had passed but the mothers siblings were alive and all involved are great full for the “reunion”). I have a daughter-in-law whose Ontario Mother found an unknown step-sister from England, also via DNA. That case has been well documented by the BBC. The only problem I’ve ever had with ancestry.ca is that too many researchers aren’t careful enough with their “findings” and post incorrect information on their tree. This is then copied by someone else as FACT. On the other had my family had photos dated back to the mid 1800s and I am astounded by how many others have used them. An example is a 1919 family photo with my grandmother, her parents and siblings. I have used the MyHeritage site but prefer Ancestry.ca. I’ve also helped many friends with their trees and uncovered info they were simply unaware of. An example is finding homestead records of a friends family they didn’t know existed. I would sign up to ancestry again but only wish I had done it when my parents were alive.
PS. I’ve been kept awake half the night many times by Ancestry when I’ve found records that clearly were about my ancestors. 8

15 września 2026
Oceniono na 5 z 5

Its been alot of fun

Its been alot of fun, The site is very helpful and easy to work with. I have been able to build a big tree for future generations

17 września 2026
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Odpowiedź od Ancestry

That’s what it’s all about! Building a rich family tree for future generations to treasure is such meaningful work. We're so glad the site has made the process fun and seamless for you—happy tree building!

Oceniono na 4 z 5

My experience has been mostly good with…

My experience has been mostly good with some exceptions. I am forever wanting to dig further into the past, and Ancestry helps me do that. However, for some reason, I am very often adding a duplicate person when I find new information. It frustrates me so much. How does this happen, and how can I stop it?

17 września 2026
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Odpowiedź od Ancestry

Hi Cath. Thanks for taking your time to leave a review. Duplicates usually happen when accepting record hints that auto-suggest creating a "new person" for relatives already in your tree, or when importing external tree files. To prevent them, always select "Link to an existing person" when attaching record hints, and use Edit > Edit Relationships on a profile rather than re-entering details. If duplicates are already in your tree, simply open one profile, go to Tools > Merge with Duplicate, and combine the two entries into one.

Doświadczenie Trustpilot

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Oto 8 wskazówek jak napisać świetną recenzję.

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