Ancestry Recenzje 

1986
•
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ancestry provides an easy system to build a family tree in a way that you could never do in recent times. It's fast and comprehensive, and you can do so much from your desk without having to go out to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Impossible de trouver mes résultats du Kit DNA bien qu'Ancestry me dit qu'il les a envoyés. Après plusieurs échanges infructueux avec service client Ancestry et impossibilité de joindre une personnne... Zobacz więcej

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Oceniono na 5 z 5

Great site - great search ability - lots of hints sent my way. Ancestry consistently update their site for better use for its subscribers. So much to explore on this site - I just love it

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Oceniono na 3 z 5

My main reason for getting DNA was to find Irish relatives in Ireland from my Great, Great Grandparents on my father's side: William Doyle and Abigail Lick, Alexander Murphy and Rachel Glass. It... Zobacz więcej

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Informacje dotyczące firmy

  1. Rozrywka

O Ancestry

Napisane przez firmę

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Ancestry® is the Canada’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

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*Free trial terms apply


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(1986)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 291

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience

I have enjoyed getting the regular updates. Ancestry has been reliable and trustworthy

11 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hello Laura. Thank you for your feedback. We love hearing all about what works and doesnt work and what we can improve on. If you would like to add any additional feedback you can do so by clicking on the link below.
https://support.ancestry.com/s/article/Providing-Feedback-About-Ancestry
We would love to hear more! What other interesting discoveries have you found along your journey?

Oceniono na 2 z 5

Je suis assez déçue par le service…

Je suis assez déçue par le service après vente d'Ancestry. Après avoir reçu des résultats incohérents, j'ai envoyé un email pour demander des explications et voir si une nouvelle analyse ne pouvait pas être faite. Je n'ai jamais reçu de réponse. De plus, il n"y a pas de numero de télephone européen. Enfin, le site envoie á leur chat IA qui vous fait tourner en rond. Vraiment dommage de payer pour des résultats incohérents.

10 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ancestry

Bonjour Tani. Nous sommes désolés pour la frustration que cela vous a causée. Nous apprécions vraiment vos commentaires concernant les problèmes techniques et les pannes du site ainsi que le service client que vous avez reçu. Si vous souhaitez ajouter d’autres commentaires, veuillez cliquer sur le lien ci‑dessous ; nous serions ravis de les lire.
https://support.ancestry.com/s/article/Providing-Feedback-About-Ancestry

Oceniono na 3 z 5

I'd like to see a family tree but I am…

I'd like to see a family tree but I am only getting bits of information. I know a family tree exists as Alan Carr in England has his. He is a 2nd cousin of mine. How can I get one for my branch of the tree?

5 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hello Diane. We are sorry for the frustration that this has cause you. You can as Alan Carr to share his tree with you and then your will be able to see the tree on your account. We have included a link below on how to share the tree.
https://support.ancestry.com/s/article/Sharing-a-Family-Tree?language=en_US
Please keep us posted. We would love to hear all about the interesting discoveries that you have found along your journey!

Oceniono na 5 z 5

I can always find unfo

I can alwsy find info

3 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hello Brenda. We are glad that you are able to always find what you are looking for. Thank you for sharing. We would love to hear more! What other interesting discoveries have you found along your journey?

Oceniono na 4 z 5

some criticism of the Ancestry website

The Amazon website provides access to a wealth of information, but the site itself is poorly designed.
1) it is difficult to know all that is available on the site. The data structure is opaque, and users don't know much of what could be available on the site. This listing of databases should be organized in high level menus in well-defined and user adaptable categories.
2) results are often presented haphazardly with no option to sort. Often when asking for one type of record, example deaths, the resulting list includes everything - births, daths, marriages, etc.

The whole site needs a rewrite.

3 września 2026
Opinia niezależna
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Odpowiedź od Ancestry

Thank you for taking the time to share this detailed feedback, Maurice. Clear navigation and flexible search filtering are essential, and we’ll pass your suggestions along to our design team for future site updates.

Oceniono na 4 z 5

Allways be truthfull.

It is great to find the past family connections. Just starting my family tree.

31 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hi Gary, thank you for the review! We are thrilled to hear that you are enjoying discovering past family connections as you begin building your family tree. Welcome to the Ancestry community! If you ever have any questions as you get started on your family history journey, please don't hesitate to reach out.

Oceniono na 4 z 5

It's an incredible program!!!

It's an incredible program!!!! Absolutely love it. The only recommendation I would have, is to provide customer service. It would really help to call a real person when you're lost or have questions. This would make the program so much easier to use. No robots please!!

30 sierpnia 2026
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Odpowiedź od Ancestry

Hi Shannon! We're thrilled to hear you think the program is incredible! We completely understand the need to speak to a real person when you're stuck or have questions. You can always reach our support team via phone or live chat on our website whenever you need hands-on assistance. We are here to help!

Oceniono na 5 z 5

Well I started with birth certificate…

Well I started with birth certificate sites and marriage certificate sites and some records now are matching up.

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hi Mark, thanks for sharing! We're glad to hear those birth and marriage records are coming together to help piece your research together.

Oceniono na 3 z 5

I haven’t used you for several years

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ancestry

Hi Alan, thanks for leaving us a review. We noticed your rating and would love the opportunity to help!
Could you let us know if you're running into a specific issue with your account, or if there's something we can assist you with right now? We've added many new features over the past few years, and we'd be happy to help you get back on track or answer any questions you have.
We appreciate your feedback and hope to turn your experience into a 5-star one!

Oceniono na 2 z 5

I bought a DNA kit for a friend who has…

I bought a DNA kit for a friend who has the same last name as myself and we wanted to see if we were actually related, the kit came with no return postage and I couldn’t activate the process and was told that he would have to start a ancestry account

9 września 2025
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Odpowiedź od Ancestry

Hello Fred. We are sorry for the frustration that this has caused you. You can only have on registered DNA kit per account. So your friend would have to create a free account in their name and then register the DNA kit. Once they have register the DNA kit you can print out the return shipping label. If they were not able to print out the return shipping label then they can contact us at the links below and we will be happy to assist them.
Live Chat Link: https://support.ancestry.ca/s/contactsupport
Phone Support: https://support.ancestry.ca/s/phonesupport
Please keep us posted. We would love to hear all about th interesting discoveries you have found along your journey!

Oceniono na 5 z 5

“69,000+ People, Countless Stories, and Still Discovering”

I began researching my family history when I was just 9 years old—long before computers, online records, and DNA testing. Back then, research was done by hand and by foot, photographs were precious, and family stories could easily be lost.

Ancestry and AncestryDNA completely changed what is possible.

What started as curiosity became a lifelong passion. Today, my family tree contains over 69,000 people, but genealogy has never been about numbers for me. It is about the people behind the names, the stories, the connections, and preserving family history before it disappears.

One of the greatest lessons I have learned is that one additional family member testing can break a decades-old brick wall or reveal unexpected connections. I always encourage people to test the oldest generation while there is still time and to have a trusted DNA manager in place. Time is the only true enemy in family history research.

I appreciate how Ancestry combines DNA, historical records, family trees, and continually improving tools to help researchers investigate questions and build evidence-based family histories. I also value that beginners can start with free family trees, making genealogy accessible to anyone with curiosity and a desire to learn.

Ancestry has deepened my understanding of geography, history, migration, and even science. And the surprises truly never stop.

I don't think of myself as "25% of anything." Every DNA region—large or small—represents real ancestors, real places, and real stories. Even a 1% result can preserve a connection that might otherwise have been lost to history.

The greatest joy has been sharing, helping, and teaching others. There is something incredibly rewarding about helping someone make a new discovery and understand where they come from.

For me, genealogy is not simply about names and dates—it is about preserving memories, discovering connections, and passing those stories to the next generation.

And one final thought: in a short time, it will be a long time ago. Preserve the photographs. Ask the questions. Save the stories. Test the oldest generation while you can.

⭐⭐⭐⭐⭐
Wendy

22 sierpnia 2026
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Odpowiedź od Ancestry

Hi Wendy, thank you for sharing your extraordinary lifelong journey with genealogy! Your message about preserving stories and testing older generations is so powerful. We are incredibly proud to support your research and the amazing help you offer to other family historians!

Oceniono na 4 z 5

Discovering more members of my family.

I discovered and connected to 3 first cousins from different siblings of my mother which I did not know I had, we have met and messaged each other, have also shared family photographs. I also found a 2nd cousin from my father's side of the family, along with a 3rd cousin. This would not have happened without Ancestry DNA. Sadly, I was unable to connect with anyone on my husband's side. I have now taken a break from searching, I feel I have exhausted all the information that Ancestry has to offer at this time.

21 sierpnia 2026
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Odpowiedź od Ancestry

Hi Sandra, meeting three new first cousins through Ancestry DNA is incredible! Thank you for sharing your story, and we hope your tree continues to bring value whenever you decide to dive back in.

Oceniono na 5 z 5

I have been doing genealogy for over 50…

I have been doing genealogy for over 50 years off and on. When I started out I had to physically go to libraries, graveyards & any place I could get information. Initially I was interested in my grannies family & then I started on other lines. Now I have 4 lines I am researching. My father's mother & father - my mother's mother & father. Four years ago I decided that if I didn't do something with my research, when I die it would all go in the garbage. So I have written & published a book on the Bernsteins, the Chiswell's & now I am working on the Maves. I find Ancestry easy to use to keep everything straight. Some research software you can't see the ariel view you can in Ancestry. Now I do all my research at home. I have everything I need at my finger tips; Find a Grave, military & now even German documents. You still need to be careful though! I have cleaned up my duplicates with PRO tools & run the German documents through ChatGPT to translate. I have found some of the German documents do not match the person when translated. Be careful! Crawl through the hints, don't just accept them because they are there. Also listen to the educational classes. They are like gold and you won't make so many mistakes going forward. Overall Ancesty is a superb software for family research.

21 sierpnia 2026
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Odpowiedź od Ancestry

Hi Trudy, thank you for sharing your incredible genealogy journey! Publishing books on your family lines is such an inspiring achievement. We appreciate your helpful tips on using PRO Tools, double-checking translations, and reviewing hints carefully.

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