American Fizz Recenzje 

187
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company with a great selection of goods, dates are always long unless stated otherwise on the store (Sale items) and the prices are very competitive compared to other similar stores. I've m... Zobacz więcej

Oceniono na 2 z 5

Ordered some popcorn salt and there was no mention of best by date on the wesbite. Received it and it had 3 weeks left until past best... Bit poor considering it's something that won't be used on a da... Zobacz więcej

Oceniono na 5 z 5

I was soo apprehensive to purchase through American Fizz!!!! I appreciate when others write reviews so hence mine. I ordered Wednesday and received by Friday. The items were clearly labelled if quick... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After reading a lot of negative reviews from this place I was a bit worried but everything came well in date (apart from items clearly advertised as past best before date). Drinks were well packaged,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklepy ze słodyczami
  2. również w kategorii:
  3. Importer
  4. Jedzenie z dowozem
  5. Sklep spożywczy dla smakoszy
  6. Sklep ze słodyczami

Napisane przez firmę

americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ---- Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best range of products from across the world! Whether you're looking to sample American candy you've not tried before, enjoy a can of your favourite American soda, or find that product you became obsessed with on holiday, we've got the range to delight your taste buds! American Fizz is passionate about bringing the American food and drink experience to the UK, without the inflated prices. Not only is our range the largest in the UK, it is also the very best value. We cater to everyone, from those looking to try American food and drink for the first time, to expats living in the UK craving a taste of home. We've got over 2,500 products in stock right now for you to choose from including confectionery, soda, snacks, groceries and more! We also sell an amazing range of American gift hampers and trays which make perfect presents for friends, family and colleagues! Not sure which to choose? Get them an American Fizz gift voucher instead! If you love a bargain, we sell any past best before or cosmetically damaged products in our Clearance Zone at heavily reduced prices!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

187 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible Service, bad attitude and out of date products

I ordered some bits for xmas. Three of them turned up with very short dates 1 1st Oct, 1 1st Nov and 1 1st Dec, 1 item was also completely wrong. These were all christmas gifts! When I messaged the lady was unhelpful and abrupt saying the only thing she would refund was the one that went off in October. She said if they were gifts I should have let them know?? how odd that all of their xmas produce is out of date as she went to check on my wrong item and came back to say the correct one would also be out of date before xmas. Clearly last years stock! There are plenty of other companies offering US items, avoid this one at all costs! I've lost out on about £12.00 as she refused to refund the xmas gifts just said I could return at my own cost even though its not my fault!

2 października 2024
Opinia niezależna
Oceniono na 5 z 5

I order every month from them and I've…

I order every month from them and I've had a few problems but they have sorted it out no problems if u have trouble getting in touch with them do what I do wait till they are live on tiktok and the girl is very helpful and gets someone to contact u and most items are past sell buy dates and that's why they are so cheap

4 września 2024
Opinia niezależna
Oceniono na 1 z 5

ivoice problem

This store does not seem right to me. I need to buy 30 pieces of one product from their store, but it's been 5 days since I emailed them asking if they provide invoices to their customers. I only asked them this, but they are not responding and are not answering calls either."

12 września 2024
Opinia niezależna
Oceniono na 1 z 5

Use other companies who bother to let you know the expiry…

Wish I had read reviews before ordering from this site. Ordered condiments first week august received a bottle with Aug 24 expiry, emailed customer service who were useless and have not responded to my follow up email. Their policy for short dated goods are that the manufacturer advises against consuming products after the expiry but there’s nothing wrong with it.
Terrible customer service and a lottery if your goods will turn up with a decent amount of time before expiry

7 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Authentic American snacks with reliable service

I'm an American living in the UK and didn't realize how many comfort foods I'd miss until I couldn't have them anymore. Unfortunately there aren't suitable replacements for many of my favorites in the UK, but luckily AmericanFizz carries most of them year round, and have reasonable prices for the most part compared to other snack retailers. Packaging is always on point. Tons of bubble wrap, fragile things get put inside their own box within the larger box, I haven't had anything crushed or damaged in the 3 or 4 orders I've had so far. And shipping is free after £50 so it's much appreciated! This most recent order was placed on a Saturday and arrived Tuesday morning. Can't complain! My other orders arrived quickly as well, but not THAT quickly lol. I'm happy to recommend AmericanFizz based on price, availability of actual American snacks (not just a few mixed in with UK/Canadian goods like other retailers...) and speed of delivery. This is not a sponsored review, I'm just really happy that I can easily get my comfort snacks without having to pay a fortune and have had good consistent service from this company, and saw a few negative reviews so I thought I'd put my experience out there.

6 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

This company offers an appalling…

This company offers an appalling customer service. If you make the mistake of giving the wrong delivery address there is no point trying to contact them about it, no matter how fast you do it. They won't read it and answer it for days. And your parcel will end up at the wrong place. Even if they retrieve it and they promise to deliver it to the correct address for a supplemental fee like they did with me, don't believe them! They won't. They will just redeliver it to the wrong address, like they did with me. And they won't even apologise and they will blame it all on you. Avoid that company at all costs! They are a total waste of money, and of time. And also their stocks always run very low on everything. Extremely disappointing experience.

23 lipca 2024
Opinia niezależna
Oceniono na 3 z 5

Have ordered a few times and always get…

Have ordered a few times and always get my items in a timely manner, but this past order I ordered dressings which only had a month left on the best before date and are now unusable. Way too expensive to chance dates like that when ordering.

17 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant

Outraged at the British government for forcing drink manufacturers to put sweetener in everything I am over the moon at the products available at American Fizz. Their ordering system doesn't allow you to order too many items they will run out of. Generally their orders are sent in a couple of days and arrive in perfect condition. Extremely happy...unfortunately I think I keep cleaning them out of one particular Item! Thank you so much for your great service.

5 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Flat drinks and shocking customer service

Ordered from them quite a few times down the years and generally was ok but a recent order about half the drinks were flat despite being well in date. I got fed up with drinking flat drinks for the premium price I had paid so I wanted to return the ones that hadn't been drunk yet. Their customer service were very dismissive, saying we've had no other complaints and there's nothing we can do about it basically. They wouldn't honour the return postage so it was uneconomical for me to return as needed to use a specialist courier due to sending liquids. Shame as they get some good stuff every so often but I will never order again due to the disgusting arrogance and dismissive attitude of their appalling customer service team.

10 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Frauds!!!

Do NOT order from their buy one, get one section. They wont honour it. It's a trap! They blame glitch errors. After they ripped me off, their support was completely dismissive about what they had done. Americanfizz are frauds! Go somewhere else!!!

12 października 2023
Opinia niezależna
Oceniono na 5 z 5

You’ll regret not ordering!

Super fast shipping, very well packaged, items came just as described, I am over the moon and will be putting another order in next pay, I ordered so much stuff and the prices were so cheap! Everything is so well priced and a lot cheaper than what I’ve seen in stores and on tiktok, such a huge range, and plenty of choices for sugar free, vegan etc. I also love the variety of the different hampers they do which are all also very reasonably priced. Most definitely the best website I’ve come across for sweets/snacks etc. so far and couldn’t recommend enough, so excited for my next order. Thankyou so much!

13 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing service

Super fast dispatch and next day delivery, once the order has been dispatched. Items are well packaged, with drinks / fragile items being bubble wrapped and double boxed. I have ordered 4 times from them and I only have excellent things to say.

Items are cheaper than any other website from the UK selling American products.

11 lipca 2023
Opinia niezależna

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