American Eagle Outfitters Recenzje 

AE NE(X)T LEVEL SUPER SKINNY JEAN for 20 quid, you can't go wrong!
Absolutely recommended.

I love American Eagle shorts and tops. The 4 inch inseams work great for me. Being a young, active 57 year old, I appreciate the selection of shorts and the tops that are not cropped. The quality of the clothes is always great and the sales keep me coming back!

Horrible customer service. They lost to return of mine and made it my problem not theirs and refused to refund the money other companies don’t treat you this bad!

I love the jeans from this place they are so comfy and soft to wear whenever, sometimes I wear them to bed.

I love their jeans but recently I’ve had to size up because their sizing is so off. Ordered an 8 online and it fit like a 2 or a 4! How the heck does that happen. I purchased 5 pairs of size 8 jeans and they are kinda baggy but they fit. 6 I can’t even get on.

After being denied by instore pacsun for my online Christmas gift paypal return, instore American Eagle returned items bought online with paypal purchased around same time. Clerk was nice too! Thank you AE!

Love their customer service at Solomond Pond Mall, marlborough, MA

I ordered several articles of clothing for my teenage daughter and they came within a week. The shirts were of low quality (thin fabric, easily out of shape), except for two that were really great. I also ordered a "fake" leather jacket that is great for it's price and my daughters new favorite. I'd suggest to stay away from the cheap shirts but other than that the clothes seem to be ok.

I ordered a sweater and it came on time although the tracking never updated me on where the package is! Also their quality is going down hill, unfortunately will not be shopping their until they go back to their past, modern designs.

Looks like pretty good deal but who really knows this much about this people today ? Care to share some resutls with me of their usage ? Or I am missing the whole big picture for whatever reason out there ? What do you really say. How it really will be done ?

Bought new pair of Airflex jeans for my boyfriend only wore them about 4 times and already torn in crotch area. I am very disappointed with these. I have bought other pairs and the same thing but atleast those lasted longer than these Airflex jeans. I asked if i could have a pair to replace them. The online customer service person said only a discount towards new pair. How many times will i have to retrun a torn pair and keep receiving a discount and not replaced. These jeans not worth the money you pay for the quality of these jeans. This needs to be fixed. The last time i was at the store buying this pair mentioned the quality and them tearing the cashier said yes we have jeans brought in all the time torn in that area. Unsatisfied customer!!

I contacted customer service via chat; the rep asked how she could help and then disappeared for 20 minutes. She said she had sent a return label but it never arrived, not to my inbox nor to spam or elsewhere. She disconnected my chat without resolving the issue. I called customer service and the rep was very nice but the return labels that were said to be sent never came. I checked everywhere. I think it's AE's way of not paying for return shipping as promised, or to get people to go into the store to potentially buy more when they return. They got right on the task of taking my credit card for an exchange, but could not or would not do what was needed for me to submit a return and get my money back. Why not include a simple return form with the items when they are shipped? Why not include a preprinted label, like other companies do? Answer: they want to discourage returns, they don't want to pay for them as promised, and they want customers to have to go into the store to get their money back. It's that simple.

They really love to split one order to FIVE SHIPMENTS. How stupid!

Super easy and they always come before the estimated delivery date which is a nice surprise. If I order on Monday sometimes they come on Wednesday or Thursday with free shipping :)

Horrible customer service within the stores. Customer service is a joke. Managers refuse to accept coupons and price match to online. Funny that some stores will price match and some will not

HORRIBLE CUSTOMER SERVICE VIA PHONE AND IN-STORE! MGMT MORE IMMATURE THEN OTHER EMPLOYEES STATED WAS NOT FIXING ISSUE HIS STORE WAS REASON FOR MESS UP! WILL NOT BE SHOPPING/ORDERING PRODUCTS DUE TO EXPERIENCE!!

I have had wonderful expierences shopping at the stores or even online. People are typically friendly and helpful in the stores I shop in. Which is why I always keep bringing my business there. There has been some mishaps with ordering online and in store a couple of times but when I talked to customer service on how to fix it they had always been more then helpful and fixed the mistake they had made. Mistakes happen but it’s in how they handle the process that helps make all the difference in your experience as a customer.

I always order on American Eagle. I love their clothing and it's always quick and easy. I get my orders pretty quickly and if I don't like it, I just return in stores. They have good sales and they respond quick too.

After trying many, many brands, American Eagle's jeans are the only ones that fit me like a glove! I love the quality - clothes are soft, wash well, amazing fit, good prices for what you're getting!

Their service is unacceptable. Ordered in store on Black Friday something that they did. It have the right size available in store room the ordered room the money from my account and two weeks later I get an email the shipment was cancelled due to out of stock!!! Are u kidding me I purchased another shirt online and paid for that but the original shirt was not just a hold which every employee I spoke to advised me it was in fact a charge and I cannot get them to give me my money back on an order that was never fulfilled!! This is unbelievable I had to finally do a disputed with the bank and that seems it’s the only way I can maybe get my money back so I essentially paid 29.97 for nothing, they did not have the item after weeks to ship and they kept my money,I was never advised about this order at Christiana de store that they order may not be able to be fulfilled!! This customer service is horrendous and the service and customer relations is horrific. This is fraud false advertising and selling and ripping people off!! Do not but American Eagle!!!!