We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The team was very professional, price was very competitive . They contacted me on a regular basis to let me know what was happening . Arrived on time and spent 11 hours installing the system, cleanin... Zobacz więcej
Reakcja na opinię
Had great experience ordering some dampers and duct fittings. Good and easy access on the website and prices look pretty competitive. This was my first time ordering online for work goods. Not bad.
Reakcja na opinię
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full publi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Alpha Air, we are passionate about providing top-quality ventilation, extraction, and air conditioning solutions that enhance comfort, improve air quality, and ensure energy efficiency. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the HVAC industry, serving both residential and commercial clients. Our mission is to deliver exceptional HVAC supplies and services that meet the diverse needs of our customers. We strive to create a healthier, more comfortable living and working environment through innovative products and reliable support. For over 30 years, Alpha Air Ventilation Supplies Ltd has grown from a small local supplier to a leading ducting distributor. Our team consists of experienced professionals dedicated to helping you find the best solutions for your ventilation needs. Whether you are an HVAC contractor, a business owner, or a homeowner, we are here to provide expert advice and high-quality products..
Dane kontaktowe
75 Waterside Road, LE5 1TL, Leicester, Zjednoczone Królestwo
- 01162460031
- sales@alphaair.co.uk
- alphaair.co.uk
4,7
Doskonała
49 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Parts ordered in the morning and…
Parts ordered in the morning and delivered in the afternoon. Amazing!
25 września 2025
Odpowiedź od Alpha Air
Hi Gary, Thanks for the 5* review!
Matt
Excellent Service
Next day service, which on both occasions was by 10:00am.
Very competitive prices.
Now my prefered supplier.
24 września 2025
Odpowiedź od Alpha Air
Hi, Thanks for the 5* review!
Matt
Odpowiedź od Alpha Air
Thanks for the great review! We look forward to working with you again :)
Odpowiedź od Alpha Air
Hi, Thanks for the 5* review!
Matt
Great service
Great service, just had to call again for an invoice so I could put cost through my books.
If it had come with the delivery I would definitely given 5 stars
30 czerwca 2025
Odpowiedź od Alpha Air
Hi John, thanks for leaving us a review and the valuable feedback! We don't ship invoices with the order at the moment, as many of our customers use us to ship direct to their clients, but we will look to make it easier to access your invoices going forward.
Great Customer Care
We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometimes mistakes happen but its how you put them right and must say was very impressed with the attitude and willingness to help no matter the cost. Well Done
4 czerwca 2025
Odpowiedź od Alpha Air
Hi Kevin, thanks for the five stars! You're absolutely right that mistakes can sadly happen, and we're always the first to own up and put it right as best we can. Thank you for your understanding and feedback.
Absolutely fantastic service,,
Absolutely fantastic service,,, will definitely use again
29 maja 2025
Odpowiedź od Alpha Air
Thanks Jason! Your review is much appreciated
Great service
Great service. Had an issue with my order but was resolved quickly without hesitation.
Website was easy to use and the whole process from ordering to delivery was seamless.
6 maja 2025
Odpowiedź od Alpha Air
Hi Tom, thanks for leaving us a 5* review! We appreciate your kind feedback.
Odpowiedź od Alpha Air
Thanks for the five stars Aaron!
Excellent service
Excellent service. Product was well priced and arrived next day as promised. Would recommend.
9 maja 2025
Opinia niezależna
Odpowiedź od Alpha Air
Thanks Mike for your 5* review!
Odpowiedź od Alpha Air
Thanks Paul. We're delighted to hear your great review :-)
Prompt delivery and reasonable price.
Prompt delivery and reasonable price.
Will buy again
25 kwietnia 2025
Odpowiedź od Alpha Air
Thanks for the five stars Ron! We look forward to working with you again.
great website to use and very quick…
great website to use and very quick service, delivery was next day as promised.
27 marca 2025
Odpowiedź od Alpha Air
Thanks John for your 5 star review! We look forward to working with you again.
Odpowiedź od Alpha Air
Thanks for the 5 star review Steve! Happy to help.
Great service...arrived next day which…
Great service...arrived next day which was exactly what was need.✔️
5 lutego 2025
Odpowiedź od Alpha Air
Thanks for the 5 stars Eifion! We're happy to have helped
Ordering was easy and delivery was on…
Ordering was easy and delivery was on the day they said AAA
10 stycznia 2025
Odpowiedź od Alpha Air
Thanks for the 5* Scott! Glad to hear you're happy with your experience.
Perfect
Absolutely brilliant. Delivered in less than 24hrs, good price. No bs, the fittings were in a sack and the spiral just loose - which is all you need. No wasted packaging, just a great all round service. Other businesses could learn from this. Oh yeah and they answered my email query at 6:30pm.
9 stycznia 2025
Odpowiedź od Alpha Air
Hi Will, Thanks so much for the kind words and 5 stars! We're really glad to be raising the bar for customer service in our industry. We look forward to working with you again if you need us.
Excellent products and services!
13 grudnia 2024
Odpowiedź od Alpha Air
Hi Yulian, thanks for the kind words and 5 stars!
Great bunch of lads
Great bunch of lads , very helpful and supplied me the correct parts :-)
6 grudnia 2024
Odpowiedź od Alpha Air
Thanks Brad! We appreciate your kind review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.