When did it become common practice for retail stores to charge $9.99 for size exchange when there is an inconsistency in the sizes available and no option to exchange in store. This is criminal. No... Zobacz więcej
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When did it become common practice for retail stores to charge $9.99 for size exchange when there is an inconsistency in the sizes available and no option to exchange in store. This is criminal. No... Zobacz więcej
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I really didn't even want to give then the one star. The product quality is horrible. It wreeks of chemicals so strong I got a instant headache. Material is cheap. Not as shown in advertising. Return... Zobacz więcej
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Absolutely crap service. 21 days and no order still... minimal info and incorrect info. Not the first time either. Sort your issues. Stop the lies. Be upfront and honest with your customers. Edi... Zobacz więcej
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I ordered the red faux leather jacket online and thought I selected size 16 XL. However, I soon discovered I accidentally clicked size 6 XXS. Noticing I made an error I quickly contacted customer serv... Zobacz więcej
Looking for the ultimate style glow-up? Ally Fashion is your premier destination for on-trend women’s clothing that defines the season. Since 2001, we’ve been Australia’s fashion HQ, serving major looks with 400+ new arrivals dropping weekly. Whether you’re shopping online or visiting one of our 100+ stores across Australia, we’ve got you covered for every vibe and aesthetic. From viral party dresses and must-have denim to chic brunch sets and boho beachwear, our in-house designs cater to sizes 6-16. We specialize in contemporary ready-to-wear pieces that empower you to express your unique personality. Our curated collections include everything from sophisticated workwear and cozy knitwear to glamorous evening skirts and statement accessories. Join the community of style-obsessed women who trust Ally for high-quality fast fashion staples that offer incredible value. As a leading Australian fashion brand, we are dedicated to providing the latest global styles with fast shipping and seamless returns. Ready to refresh your wardrobe with the season's hottest picks? Shop the latest women's tops, jeans, jackets, and outerwear in-store or online now. Discover why Ally Fashion is the ultimate choice for fashion-forward women’s wear and timeless style.
10/1 hordern place, 2050, Camperdown, Australia
W ostatnim czasie nie zapraszano do recenzowania
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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This company should receive NO STARS! I could not believe the poor quality fabric i received. I ordered two embroidered shirts for $60.00. I received two tacky cheap thin imprinted shirts. I asked for my money back. They offered me $9.00. I said no. Then they offered me$20.00. They told me i could keep the shirts because postage is too much. Ally Zone also told me i could accept the twenty they offered me and give the shirts to someone in need..
This company is a scam.
TH
I ordered two dresses in early October. Late November after not receiving the dresses i reached out requesting a refund. At this time i have received neither?
Do not buy from these people they ship the wrong item and expect me too only take 15 percent refund. There excuse is shipping is to much. This is there mistake. Items are also cheap Chinese crap.
Travelled 40min to exchange a Christmas gift on Boxing Day. I asked could I have an exchange please. I was told “we are not doing exchanges or refunds today or tomorrow”. I explained I had just travelled 40 mins and was bluntly told no. The girl next to her said ‘I’ll just do it-rather rudely! She asked for my receipt of which I said “it was a gift, I don’t have one”. Tags were attached but she didn’t even look at them and then said “I can’t do it” you need the receipt and all customers are told you need the receipt. I repeated It was a gift, she then said “get in contact with the person and get the receipt! And that was it! She then rudely said here’s the email to customer service, contact them- which were closed! I had exchange for Kmart (no docket), pleasant staff, not a problem, voucher issued. My daughter works at best and less, their exchange/refund procedure is to help the customer, not treat them like crap! There were NO signs stating no refund/exchange for 2 days NOR was it advertised on the website! I have never heard of anything so ridiculous and devoid of customer service. This was at the Forster store, she clearly gave me her name to use and said “I just work here”. I wouldn’t want you on my staff
dreadful products - really poor quality and couldnt even fit a small child. The material is shockingly poor quality - it felt tacky and thin. Absolutely disgusting do not buy anything from this company. I wish I had read these reviews before as they are completely right - the clothing is trash.
Just received order in the mail. After waiting two months to get it, I open it and it’s the worst quality ever. The pictures are deceptive. The fabric is literally see through. Some things I ordered didn’t even get sent. I want my money back. I emailed and seems there is no way to contact company directly. Spent $200! This should be illegal!
Deceptive photography and vague product/fabric descriptions. It's tempting, but please save yourself money and toil - DO NOT order from this terrible website. It was almost comical how poorly made the items I ordered were. I would laugh if I didn't pay $100. Now I'll cry instead. DON'T DO IT.
I placed an online order 10 days ago and arranged for a click and collect at the Rundle Mall store. I needed it for a special occasion and it stated that that it would be delivered 6 days later but I had not been able to track this order. Today I went into the store to see if it had arrived and of the 3 staff members only 1 was helping customers. This was in my lunch break so I was pressed for time and instead the other 2 did everything they could to avoid offering their help, even standing and picking off their nail polish!! What kind of customer service training do these people receive?? Don't work in a service industry if you can't be of service! And this is not even mentioning the false advertising around the promised delivery dates as they know that they'd lose so much business if they were honest about the actual delivery dates. I wont be doing any further shopping here!!
Does anyone know how you make a formal complaint for these companies that do not provide a service. I have no phone number but would love to escalate this appalling service to a high level.
Shambles. Ordered in november. Contacted multiple times, no response. Not recieved products. Refund now please
Update: have now contacted 4 times. No response. Refund now please. Going to open refund with paypal
Ordered 28th Nov and emailed 4 times. No reply and no order received
Hi Ally,
I have a similar issue as others. My order was placed in November and has not yet arrived.
The tracking number indicates it has been in transit for 9 days.
I understand the couriers are busy, but as a comparison I purchased a pair of Jordans last Monday and they arrived by Friday.
I purchased another order from Surf Stitch which was received within 5 days.
I doubt the order will be received by Christmas.
Hi i ordered a coat size Small ...but received a latge size one. What shall I do .was looking fwd to wear it
The same as some other reviews here. I ordered a Christmas jumper in November which was due 10th December and on the day it was supposed to arrive I got a message to say it was delayed by 5 to 15 days so I might not get it on time.

Odpowiedź od Ally Fashion
If I could give 0 stars I would. Ordered four Christmas jumpers early November, received an email to say they won’t be here before Christmas. Emailed several times, no response, now raising dispute with PayPal
*edit* I have sent three emails with no response. Items arrived this morning, very cheap fabric with plastic transfers instead of the sparkly patterns shown on the pictures. Also sizing is ridiculous - Large would fit a 3 year old. If you want a cheap looking sweatshirt fine, but make sure you order at least four sizes larger than normal. Would return but it’ll cost more than the refund I would receive.

Odpowiedź od Ally Fashion
Placed an order mid November for delivery today 10th December; received an email today saying it is delayed and due for delivery in 5-15 days. This is a Christmas present for my granddaughter, which she is now unlikely to receive. Having read the reviews, I wish I’d swerved this site!

Odpowiedź od Ally Fashion
Ordered 2 xmas tops back near beginning of November... received an email to say I probably won't receive them till after Xmas.... disappointed

Odpowiedź od Ally Fashion
The worst website to order your clothes. It takes weeks untill it arrives and than you also can’t return what you ordered… plus the quality is bad, looks very cheap.

Odpowiedź od Ally Fashion
Purchased a few items from allylikes. Contacted their customer service team in order to change an item that hasn’t been shipped. But no ones seemed to bother. It’s like their customer service team don’t exist.
Don’t be fooled. Not worth the hassle to try and find someone to contact.

Odpowiedź od Ally Fashion

Odpowiedź od Ally Fashion
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