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Allstate Identity Protection Recenzje 

393
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Worked closely with Savannah Sakar to resolve an identity theft incident and it went super smoothly and was resolved very quickly. Thank you!

Reakcja na opinię

Oceniono na 5 z 5

I recently had my identity stolen and the thieves were applying for loans in my name. Deja, was fantastic. Helped me with everything and followed up when she said she would. I appreciate you!

Reakcja na opinię

Oceniono na 5 z 5

Though it was a horrible experience in general having my identity used your assistance was great. I first found out about it from you and your assistance to go through the needed steps to resolve it w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Number 1 reason is being helpful period! The willingness of the agent to help resolve issues complicated or not makes a person BUILD trust little by little in the agent first! Its always the agent fir... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

O Allstate Identity Protection

Napisane przez firmę

Allstate Identity Protection Logo

we protect what makes you, you.

Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family.

Echoing circle
Mother and daughter sitting down and happily using an ipad together
Cyber protection icon

Cyber coverage that's award-winning1

Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more!

Money icon

Up to $2 million expense coverage†

Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more.

Family icon

Family digital safety tools

The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more.

Customer support icon

24/7 support, 365 days a year

Whether you need help accessing your account or restoring your identity, we're with you from start to finish.

Bankrate 2023 Top Identity Theft Protection Service Badge

Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate.

Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply.

1: https://www.bitdefender.com/solutions/awards.html

† Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

Contact

800.789.2720

7350 N. Dobson Rd., Suite 101

Scottsdale, AZ 85256

United States


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

393 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(393)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

BINA was Excellent!

BINA was wonderful. She did not give up evening when we hit a few roadblocks along the way from outside sources. She kept fighting for me.
Amazing, dedicated, caring, kind, professional who knows her job and does it very well.
Once again, thank you BINA, for the excellent service. God bless.

27 września 2024
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Odpowiedź od Allstate Identity Protection

We are so happy to hear about your positive experience with Bina and will make sure to pass on the kind words!

Oceniono na 3 z 5

Didn't catch fraud.

I feel that when multiple inquiries happened on the same day I should of had alerts. Then when I called they initially said everything was good. I had to ensure them that I wasn't making the inquires. Even though I caught them myself in time all state should of been first to notice.

17 września 2024
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Odpowiedź od Allstate Identity Protection

Thanks for taking the time to leave a review! We'll pass your feedback on to our product team! If you have any additional information you'd like for us to forward please don't hesitate to email us at reviews@aip.com.

Oceniono na 2 z 5

Trying to find what email addresses are…

Trying to find what email addresses are covered by this account. But in leaving a review I get an error

would have to research for exact day

8 sierpnia 2024
Opinia niezależna
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Odpowiedź od Allstate Identity Protection

We understand your frustration with the error you encountered. We value your feedback and are committed to improving our user experience. We appreciate you bringing this to our attention and if we can help you further please don't hesitate to call us at 800.789.2720.

Oceniono na 5 z 5

Quick response

Quick response to notification of unknown credit check. I was then connected with a restoration specialist that assisted with getting the credit card company to shut down the request. Bina also assisted me with putting a freeze on my credit, as well providing other tips to help protect my identity.

19 sierpnia 2024
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Odpowiedź od Allstate Identity Protection

We appreciate you taking the time to share your experience. We're glad to hear that you received a quick response and that our restoration specialist was able to assist you.

Oceniono na 5 z 5

Agent I worked with was fantastic

Agent I worked with was fantastic. Efficient, Professional, Courteous.

21 sierpnia 2024
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Odpowiedź od Allstate Identity Protection

We're so glad to hear you had a positive experience with our agent. We strive to provide excellent customer service, and we're thrilled to know that our agent met your expectations.

Oceniono na 5 z 5

Company stayed on top of my case which…

Company stayed on top of my case which involved credit card fraud. Always a delight to have the worry free feeling in my life to know that whenever a fraudulent transaction is initiated, All State identity protection will notify me immediately.

16 sierpnia 2024
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Odpowiedź od Allstate Identity Protection

We appreciate you taking the time to share your positive experience with our identity protection services. We are glad to hear that you felt supported and informed throughout the process of dealing with credit card fraud. Your feedback is valuable to us as we strive to provide excellent customer service.

Oceniono na 5 z 5

After notification of my identity being…

After notification of my identity being exposed, Allstate Identity Protection immediately tracked down source, instructed/guided me through the process with follow-up and further instructions via email moving forward.

14 sierpnia 2024
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Odpowiedź od Allstate Identity Protection

We appreciate you taking the time to share your experience. We're glad to hear that our Identity Protection team was able to assist you in a timely and helpful manner.

Oceniono na 5 z 5

I matter!

I felt that I was the only person that mattered! The goal was to get my problem fixed.

24 lipca 2024
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Odpowiedź od Allstate Identity Protection

We appreciate you taking the time to share your feedback. It's important to us that every customer feels heard and valued. We are happy your problem was fixed. If you need any additional support don't hesitate to contact us anytime!

Oceniono na 4 z 5

It was a little hard to get started…

It was a little hard to get started with the case but once I got with the case manager it was great she was very prompt and professional I will definitely continue to use Allstate

24 lipca 2024
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Odpowiedź od Allstate Identity Protection

We appreciate your feedback and are glad to hear that your case manager was able to provide you with the support you needed. If you'd like to give us additional detail around what was hard in the process in order for us to improve it in the future please don't hesitate to send us an email at reviews@aip.com.

Oceniono na 5 z 5

Kiana was calming and supportive during…

Kiana was calming and supportive during a stressful time when not only was my identity as finances being threatened but also my cat was suddenly hospitalized during the process. She patiently explained and walked me through every step and took time to ensure I wasn’t overwhelmed. She offered to call give me breaks during the process knowing I was emotionally exhausted.

20 czerwca 2024
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Odpowiedź od Allstate Identity Protection

We're so glad to hear that Kiana was able to provide you with the support and understanding you needed during such a difficult time. It's heartwarming to know that she went above and beyond to help you navigate a stressful situation. We appreciate you taking the time to share your positive experience and will pass on the feedback to Kiana's manager!

Oceniono na 1 z 5

I had someone open a Chase credit card…

I had someone open a Chase credit card in my name with aa $21,000 credit limit in May. I have had 2 text messages about my social security benefits, that I have not signed up for. Where was the protection that you say you offer. Allstate did not catch these breaches

23 maja 2024
Opinia niezależna
Logo Allstate Identity Protection

Odpowiedź od Allstate Identity Protection

We're sorry to hear about your recent Identity Theft. If you have not already done so we strongly urge you to contact our restoration team at 800.789.2720 and open a case. You will have a dedicated restoration expert assigned to you to help restore your identity and close any fraudulent accounts.

Oceniono na 5 z 5

Identity Restoration Case Specialist Cynthia Saves The Day!

I was recently the victim of Identity Theft which was brought to my attention by Allstate. My identity restoration case specialist, Cynthia was top notch throughout the entire experience. She set up a time to discuss my concerns and make a joint call to the institution where the fraud had occurred. While on the phone Cynthia advocated with a difficult customer service representative on my behalf to get a quick result and have the fraudulent application removed from my record. Afterwards she gave me next steps, a time for a follow up call and ways to further protect my identity. Cynthia was kind, compassionate and professional throughout the whole experience.

2 lipca 2024
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Odpowiedź od Allstate Identity Protection

We appreciate you taking the time to share your experience. We're glad to hear that Cynthia was able to provide you with the support and guidance you needed during a difficult time. We strive to provide our customers with the best possible service, and we're happy to hear that Cynthia's efforts made a positive impact on your situation.

Oceniono na 5 z 5

Keeping an eye on me

Keeping an eye on me. Secure my funds and investments

7 lipca 2024
Opinia niezależna
Logo Allstate Identity Protection

Odpowiedź od Allstate Identity Protection

Thank you for your feedback. We appreciate you trusting us with keeping your identity safe.

Oceniono na 1 z 5

Response to email and call back or txt

I have tried several times to communicate and get my logion ID. It was lost in email.

5 lipca 2024
Opinia niezależna
Logo Allstate Identity Protection

Odpowiedź od Allstate Identity Protection

We're sorry to hear about your issue logging in. If you still have this problem please reach out to us via reviews@aip.com and we can help escalate your issue. Alternatively you can call us at 800.789.2720

Oceniono na 3 z 5

Avoid Instagram

Identity protection services do not protect you from phishing on Instagram, in the form of fake websites that look very realistic, such as JoAn Fabric sale on Instagram, full JoAn Fabric catalog, where you can place an order, give your credit card, CCV, expiration date, mailing and billing address, all harvested by a fake company in London. They even respond to email if you have questions. Total scam. I cancelled my credit card after it was harvested.

14 czerwca 2024
Opinia niezależna
Logo Allstate Identity Protection

Odpowiedź od Allstate Identity Protection

We're sorry to hear about your experience! Please don't hesitate to contact our team at 800.789.2720 if you have any additional concerns about the situation or any additional questions we might be able to help you with.

Oceniono na 5 z 5

Helpful

Helpful. Made stressful situation not as much so. Knowlegeable rep.

21 czerwca 2024
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Odpowiedź od Allstate Identity Protection

We appreciate your kind words and are glad to hear that our representative was able to help you during a stressful time.

Oceniono na 5 z 5

The representative Akif

The representative Akif, was calm, and thorough in explaining what had happened, and helping me deal with less than helpful people at Bank of America. Akif got all my issues resolved, and explained what I needed to do to protect myself going forward. Fantastic person. A true value for your company

24 czerwca 2024
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Odpowiedź od Allstate Identity Protection

We are so glad to hear that you had a positive experience with Akif. It's wonderful to know that he was able to help you resolve your issues and provide you with the information you needed. We appreciate your kind words and will share your feedback with Akif.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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