Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Zobacz więcej

Oceniono na 1 z 5

Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu i zapasów do szpitali
  2. również w kategorii:
  3. Apteka

Napisane przez firmę

AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

781 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(781)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not at all pleased with the AFO that I…

Not at all pleased with the AFO that I purchased. Quite expensive and shipping was pricey too. Quality is not what I expected for the price. Poor fit and difficult to get on tight enough to do any good. The sole won't last long due to flimsy material. All in all a major disappointment.

23 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

We appreciate you taking the time to provide feedback, We aim to provide high-quality product offerings for all our customers, and it looks like we've missed that mark with you and for that we apologize. This information has been passed along to the appropriate team for further review.

Sincerely,
The AliMed Team

Oceniono na 1 z 5

Fooled Me Once. Once!!

Your online advertisements are misleading. Your return policy is manipulative and grossly unfair. If I ever have a need for any item which is only carried by Alimed, I'll do without.

23 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

We appreciate you taking the time to reach out. We strike to provide exceptional service from our advertisements to the ordering process, and it looks like we have missed that mark with you. This information will be passed along to the appropriate team for further review.

Sincerely,
The AliMed Team

Oceniono na 1 z 5

IF YOU OPEN THE BAG THAT ITEM IS NOT…

IF YOU OPEN THE BAG THAT ITEM IS NOT RETURNABLE. Not sure you can know if it will work or fit if you don't OPEN the plastic bag it comes in. INSTRUCTIONS ARE INSIDE THIS PLASTIC BAG. - These instructions tell you how to "cut" brace to fit patients foot.
Out $500+ disabled people have a hard time making ends meet without an added cost like this.
She has a drop foot from a stroke, she walks on side of this foot. The brace would rub the front of her foot no way to know this without putting brace by her foot.

23 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hello Tammy,

We appreciate you taking the time to provide feedback, especially surrounding our return policy. This information has been passed along to the appropriate team for further review.

Sincerely,
The AliMed Team

Oceniono na 3 z 5

Not enough lenght

I gave 3 stars not because the size of the gauntlet the brace itself, but the 54 inch lace that came w it was less than adequate to lace up . A 72 inch boot lace wasn't even enough. For a foot w/out swelling the 72 inch might be good.
The online ordering process, delivery and follow up was all very good.
Thank you

23 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

We appreciate you taking the time to provide feedback. We are glad to hear that the ordering process went smoothly for you. And we apologize for the inconvenience experienced while using the product.

Sincerely,
The AliMed Team

Oceniono na 5 z 5

Great products and fast delivery.

23 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for providing feedback, Bryan! AliMed works to provide all our customers with a quick delivery time and high-quality products to choose from, and we are glad to have met that mark with you.

With appreciation,
The AliMed Team

Oceniono na 1 z 5

Not a fan

Not a fan.
That is all I can say.

22 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for taking the time to provide feedback. AliMed strives to provide great service to our customers, and it looks like we might have missed that mark with you.

Sincerely,
The AliMed Team

Oceniono na 2 z 5

I have been waiting over 2 weeks

I have been waiting over 2 weeks, and have not received my update on my order. The delivery date stated within 10-14 days. I called in and they told me my order may take an additional 2 more weeks to ship!! Thats over 1 month! And I was only aware after I had called in to check that the heck was going on...

21 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for reaching out about your order. Timely delivery of products is what we strive for with all our orders, and it looks like we've missed that mark with you. This information has been passed along to the appropriate team for further review.

With appreciation,
The AliMed Team

Oceniono na 1 z 5

Dissatisfied customr

I would give Alimed 0 stars if that was an option. Website did not indicate proper shoe sizes for purchase of insoles. The representative I subsequently spoke with, Henry, sent me the wrong size. I purchased my insoles at a lower price with no shipping charges either. I am very disappointed with the inconvenience of dealing with Alimed and will probably not return as a future customer.

21 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

HI Clark,

Thank you for providing feedback regarding your recent order. We apologize for the inconveniences you've encountered along the way. This information has been passed along to the appropriate team for further review.

Sincerely,
The AliMed Team

Oceniono na 3 z 5

All I needed presently was a 15.99…

All I needed presently was a 15.99 lift, and shipping was 9.99, almost as much. This will make me think twice before checking with other companies for their practices. Sorry, just didn't make common sense.

21 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hi Jerome,

Thank you for providing feedback regarding our shipping charges. We have passed this information along to the appropriate team for further review.

Sincerely,
The AliMed Team

Oceniono na 2 z 5

I HAVE CONCERN OF SECURITY

I HAVE BEEN A CUSTOMER IN THE PAST AND I HAD VERY GOOD SERVICE.HOWEVER ,RECENTLY YOU CHARGED MY AMAZON ACCOUNT FOR A MANS LARGE FOOT SPLINT!I WANT TO KNOW HOW DID YOU GET INTO MY AMAZON ACCOUNT?I AM FURIOS ABOUT THIS AND I QUESTIONSECURITY OF ONLINE SHOPPING.
CATHY HUTCHINSON

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hi Cathy,

We appreciate your providing your feedback. Your information has been passed along to the appropriate team for further review and investigation into what might have happened.

Thank you,
Deidre

Oceniono na 5 z 5

Shipping was fast

Shipping was fast; brace was light weight and easy to use and it helped with pain.

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

AliMed strives to provide quick shipping & high-quality product offerings to all our customers, and we are glad to have met that mark with you!

With appreciation,
The AliMed Team

Oceniono na 1 z 5

This website is a joke

This website is a joke. Sent me wrong item, and didn’t let me return it and no refund. Highway robbery. Please don’t purchase from them.

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

We appreciate you taking the time to reach out, and apologize for the experience that you've received. Your information has been passed along to the appropriate team for further review.

Thank you,
The AliMed Team

Oceniono na 1 z 5

Unsatisfactory Purchase

Device is not useful for non medical persons. I purchased and opened to figure out how to use. Directions are poor. Could not return as I opened. Could not know if it was usable unless I did open! $200 down the drain.

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for providing feedback on your latest order. We apologize for the inconvenience that you've experienced in trying to place your return. Your information has been passed along to the appropriate team for further review.

With appreciation,
The AliMed Team

Oceniono na 1 z 5

I work for a public school district

I work for a public school district. I placed an order for an electric high low table, after one of our Physical Therapists obtained a quote from AliMed. I called after 15 days of not receiving any information about shipping. My order was received but sat without being processed. The customer service person said that I would need a credit approval or had to place the order with a CC. I asked why no one contacted me. They did not have an explanation. I gave a CC number and they supposedly placed the order. I got an email 10 days later that said my color choice was unavailable. I responded right away to the email and selected another color. Apparently, no one followed up on it again. It sat another 5 days until I called again. Customer service said that my change was noted but it had not be ordered. I asked why, there was no explanation. At this point, I wanted to cancel the order and take my business elsewhere. Unfortunately, we had already started the school year and desperately needed that table for a student with special needs. I confirmed with the customer service person (Amanda) the details of shipping and arrival. She said it would definitely arrive by Sept. 6. This has now been over a month and no table! Sept 6th came and no contact from the freight company or AliMed. I called AliMed customer service again. I was told there was a delay in getting parts at the manufacturer and they did not have an ETA. I asked why no one had notified me. No explanation. I asked to speak with a manager. I was connected with Phil Evans. He was apologetic and we worked out an expedited plan to get it. He agree to way shipping costs for my troubles. He said would send me a confirmation email and call me back with an ETA. I never got a confirmation email. I emailed him for a week and left phone messages. No response. I called customer service again. I am desperate for this table and now feeling like the process of ordering elsewhere will only take longer. I am connected with LaTrell. She was the best customer service associate I spoke with through this entire ordeal! She got in touch with the manufacturer, Baily. They told her that the hydraulics were back ordered and that the table could not be assembled and shipped until they were received. Their ETA was OCt 23. LaTrell asked if they could expedite in any way. They said no. I asked LaTrell to cancel my order. She apologized and was respectful and embarrased at my experience. I told her that I was appalled that an International Sales Manager with AliMed would provide the same poor services that the rest of the company had. Your company lost my $5000.00 due to lack of communication and untruthful ways. I wish LaTrell well! She is a gem!

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hi Julie,

We appreciate you taking the time to let us know about your recent experience. We apologize for many inconveniences that you were met with, as these don't line up with the standards that we have in place. Your information has been passed along to our customer service team for review.

Sincerely,
The AliMed Team

Oceniono na 4 z 5

Ordering went well

Ordering went well. I just couldn’t track my purchase.

20 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for taking the time to provide feedback, Laura! AliMed works towards a seamless ordering process from beginning to end, and we are glad to have met that mark with you. We also understand that tracking your purchase is important to all our customers, and that is something we are working on.

With appreciation,
The AliMed Team

Oceniono na 5 z 5

Came early ❤️

Came early .. very comfortable ilove it !

19 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hello Rocky,

Thank you for providing feedback on your recent experience. AliMed strives to provide quick shipping and great quality products that work for all our customers, and we are glad to have met that mark with you.

With appreciation,
The AliMed Team

Oceniono na 4 z 5

Need smaller packaging

Despite the brace being small, it was in a box that was too big to go in the mail slot so I had to go to the post office to get it.

19 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for taking the time to reach. out. We are glad to hear that you've received the brace that you've purchased, and we hope that it works for what you need it for.

With appreciation,
The AliMed Team

Oceniono na 4 z 5

Fast shipping

Fast shipping, Good quality product.

NO FREE SHIPPING on orders over $100?

Seriously?

Are U guys on something?

OY

19 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hi Tricia,

AliMed is known for its quick delivery and high-quality product offerings, and we are glad to hear that is the experience you've received with your order. We also appreciate your feedback regarding our shipping charges, this information has been passed along to the appropriate team for further review.

With appreciation,
The AliMed Team

Oceniono na 5 z 5

fast delivery was great

fast delivery was great. just ordered today

19 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Thank you for taking the time to reach out Joseph. AliMed strives to provide quick delivery to our customers, and we are glad to have met that goal with you.

With appreciation,
The AliMed Team

Oceniono na 1 z 5

Lost the order!!!

19 września 2019
Opinia niezależna
Logo AliMed

Odpowiedź od AliMed

Hi Kate,

Thank you for taking the time to reach out about your recent experience. We aim to provide timely delivery on our orders, and it looks like we've missed that mark with you. Your information has been passed along to our customer service team for review. Should you need additional assistance in the meantime, please email customerservice@alimed.com.

Sincerely,
The AliMed Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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