ALBA CARS - No.1 Used Car Showroom in Dubai Recenzje 

122
•
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Oil leak not fix I bought a Ford Edge 2019 from ALBA Cars in May 2026. In late September I reported an engine oil leak and left the car with them for repair. After two days they told me it was rea... Zobacz więcej

Oceniono na 5 z 5

Alba cars having a good collection of cars and managed to get my new car from them. Good place if you need a car in UAE. Briano helped me throughout the handover process

Oceniono na 5 z 5

The best people I ever dealt in any car showroom. No false promises, no overselling, just intention to serve the customer to their satisfaction. I finally made decision to go ahead with Alba Cars... Zobacz więcej

Oceniono na 5 z 5

Had an amazing experience. Paul helped us and ensured that we pick the car that we needed and did not try to sell us anything. Everything was handled smoothly and professionally with an open line of c... Zobacz więcej

Informacje dotyczące firmy

  1. Komis samochodowy

Napisane przez firmę

Alba Cars - Dubai’s no.1 affordable luxury car showroom. Award-winning premium used vehicle dealership, Alba Cars, has been pairing happy customers with their dream cars since 2015. Alba Cars offer exclusive access to affordable luxury cars, along with trade-in options, a 1-year warranty included as standard and monthly promotions. Named the ‘Best Used Car Dealership’ by the MEA Awards, along with ‘Showroom of the month’ by Dubizzle, Alba Cars is the place to buy a premium vehicle in Dubai.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

122 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 9% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(122)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

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Oceniono na 5 z 5

Elite service experience

I never knew or was aware that such places do exist in Dubai for the used cars where each and every cars looks intact and gives you an impression of a showroom condition. Honestly, i am very impressed with Alba Cars and was very blessed to have the assistance from the people who are so professional and focused on their job. Specially thanks to Jonathan, Aymen and faraad for the excellent service experience throughout the journey. Alba cars is the best option you would ever get in Dubai. Thank you once again alba cars.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

I got the best experience from alba…

I got the best experience from alba cars is just because of AYMEN AND ALEX , they helped me through each and everything till the delivery of my car , I would highly recommend them to my family or friends who is willing to buy from alba cars

10 października 2025
Opinia niezależna
Oceniono na 2 z 5

Car delivery - Failure Review

1)car delivery (incl my UAE UD) was delayed causing an issue as my ID was urgently required for other matters.
2) Car when finally ready was delivered with quasi no petrol (apparent oversight ),
3) shortly after taking over ownership the car needed servicing and oil change !!! Snother apparent oversight!!
4) even though the service need was Alba’s fault I had to personally deliver and pick up the car from service (associated with Uber fees dnd time loss).
The rating should be one star, but I gave it two …. And this only because of AYMEN who was helping out in any possible manner to remedy and iron out the issues and shortfalls as described above. Aymen deserves a 5-star rating for his commendable customer orientation and professionalism.

6 października 2025
Opinia niezależna
Oceniono na 1 z 5

Misleading warranty claim

I was about to purchase a Mercedes E300 (2025) from Pre-Owned Gargash, but due to a slight price difference, I bought it from ALBA. During the sales process, ALBA assured me that the warranty would still be covered by Gargash. The salesman even showed me proper documentation to support this claim.

However, after completing the purchase and verifying with Gargash, I was informed that the warranty is not under their company. This clearly shows I was misled and deceived.

Since then, I have repeatedly contacted ALBA to resolve the issue. Initially, they asked me to wait and assured me that they would solve the matter, but they have continued to delay without providing any proper resolution. Every time I follow up, I receive the same response: “We will sort it out”—yet nothing is being done. Their proposed solutions are only the ones that appease them, not a fair resolution for me as a customer. I have already lodged a complaint with Consumer Protection regarding this matter.

This experience has been extremely disappointing, and I feel customers should be aware of such practices before making a purchase.

22 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Second time is a dream

This is my second time using Alba Cars and they have been exceptional again.. helpful, knowledgeable and straight to the point. Will 100% recommend Jonny (again) and Aymen

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

Previous accident history not disclosed

I purchased a one year old car from Alba cars in 2023 which cost me 215,000 second hand (premium rate for the make and model). When I went to sell it this month I discovered that the car had been in a fairly major accident which they failed to inform me of at the time of purchase. I was told the owner found the car too big and traded in for a more suitable car. I've now only been able to sell the car at around 60 percent of the value of a similar model with clean history. Even the dreaded Dubai dealers would not take the car due to the previous accident history. My advice do your own due diligence as Alba obviously don't before selling you a car at max market value. I'm not sure if it is a legal requirement to disclose accident history but it should be a moral one.

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

The best showroom with amazing team

Excellent service from Max at Alba Cars Showroom and I must say that the experience was exceptional. From the moment I walked in, team was welcoming, professional, and genuinely attentive to my needs. Max took the time to understand my preferences and provided detailed information about the vehicles, helping me make an informed decision. Max's knowledge of the cars and his customer-focused approach made the entire process smooth and enjoyable.
Make it simple clear review

7 lipca 2025
Oceniono na 5 z 5

The best People in the industry

The best people I ever dealt in any car showroom. No false promises, no overselling, just intention to serve the customer to their satisfaction. I finally made decision to go ahead with Alba Cars due to Rabia's attitude ready to help nature.

Last but not the least, kudos to Max for handover formalities. It was smooth and such a polite mankind.

I will make my next car purchase from ALBA for sure.

8 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very Disappointing Experience – Ongoing Issues From Day One

I purchased a car from Alba Cars expecting reliability, but my experience has been the complete opposite. The vehicle broke down just one day after delivery, which is completely unacceptable. Although it was taken in for a warranty repair, the engine management light came back on almost immediately, and now it requires further diagnostics.

Despite several follow ups, I’ve received no clear explanation, and they’ve been unable to provide even a diagnostic report. I’m now stuck with a car that continues to have issues, and I have no confidence in its reliability — all within days of ownership.

I was told the vehicle went through a pre-delivery inspection, but clearly something was missed or overlooked. This entire experience has been frustrating and stressful, and so far, Alba Cars has not offered a replacement, refund, or lasting solution.

Would not recommend.

4 sierpnia 2025
Opinia niezależna

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