ALBA CARS - No.1 Used Car Showroom in Dubai Recenzje 

Just bought a car from Alba cars, brilliant experience, professional and very knowledgeable sales team. Thank you for the smooth process. Would definitely recommend.

Amazing place. Great experience, top-notch customer service. Max👍

My experience at Albacars was very smooth and extremely satisfying. A special shoutout to Max and Grant👍👍👍

I’ve purchased two cars from Alba Cars in the past with decent experiences, but unfortunately, this time was a complete letdown. I recently bought a BMW X3 from them, and within just a day, I had to take it to AGMC for a routine service—only to discover the battery was completely useless.

What shocked me even more was Alba Cars’ response. Despite being a returning customer, they showed no sense of accountability or willingness to help. Instead of acknowledging the issue, they tried to suggest that I was at fault for the battery losing power within 24 hours. That’s just ridiculous and unacceptable.

It’s clear that customer loyalty is the least of their concerns. This experience has left a bitter taste, and it will definitely be my last purchase from them. Buyers beware—don’t expect support once the sale is done.

STAY AWAY… Apart from the initial salesman who sold me the car the experience has been shocking. After final payment it took 17 days for the car to be ready as during pre delivery inspection, a fault was found which in fairness was apparently repaired. During this period a courtesy car was provided after asking twice. This was a very dirty dented cheap car, extremely insulting. After car collection I drove it normally for 2 weeks but the car still had a transmission/ differential problem which I took to Land Rover directly … thankfully the car was still under warranty and has been in the LR garage for over 2 weeks, propshaft, rear drive shafts and the differential has been replaced. They are still reviewing the vehicle…. Not completely fixed yet. Buyer beware….

I had the pleasure of purchasing a brand new GS3 from Alba cars and honestly it was the smoothest experience. They got me approved with the bank in no time and they got me a very good price on the insurance and the handover was clean and quick and informative about the car features. From start to finish the experience was 10 out of 10. I highly recommend this dealership.

Worst car buying experience Ive ever had. Purchased a car from Alba cars 3 weeks ago, was told it would be ready to collect the following weekend. It took 3 weeks before it was actually ‘ready’. The expectations had not been set from the get go. There were issues with the paintwork which we were told would be rectified. After having 3 weeks to fix it, upon collection, we saw that there were still areas where the paint had flaked off, and hadnt been fixed. There was dirt and chocolate smeared in the centre console, and even a childs toy in the seat pocket. This car was a gift for my husband and I requested if they could make the handover special. I was told it would be. Instead it was just packed inside a warehouse with other cars, no reveal, just dirt and peeling paint, oh and not to mention the vehicle was handed over on RESERVE FUEL! Its actually laughable. Completely unprofessional, and just a disgrace to the industry. They agreed that we could bring the vehicle in to have the paint repaired once again, however they still completely ruined what should have been a joyous and exciting occasion.

Great experience selling my Tesla Model 3 with Brian at Alba Cars. Professional, efficient, and hassle-free. Highly recommend!

Great experience

Straightforward and quick process selling my car. Brian and Leroy were easy to deal with and responsive to messages.

Car has been issue Jonny seller guy just want to sell for handover team different times all the time we don’t know when car gonna be handover if you want to work Jonny Irish guy throw your money on the street

I had a great experience with Alba cars. I saw around 20+ car showrooms across the UAE and then finally last day ended up at Alba cars and guess what I found the car that checked all my boxes and requirements. Right from the sales process everything was very smoothly done by Marty, he explained everything very well to us and offcourse we got the car! Then the process took me to my bank application where I was introduced to Moiz, who literally had a turn around time of 2 mins. All my queries were answered and done very smoothly and he guided me throughout the finance process. All in all it was honestly a wonderful experience and I would also like to add brownie points for the guy at the door, didn’t let me get the coffee myself but helped me with the coffee too!
It was a wonderful experience Alba cars and thank you I absolutely love the Gladiator! ❤️

I don’t recommend Them at all
Be careful
The number of serious problems after purchase make me doubt that the car was tested as they claim

Just be careful from them

Never recommend Alba Cars to any of my contacts service is so poor .A genuine customer will feel the same what I personally experienced. I was interested in a Nissan Patrol paid a booking amount of AED 5000/- after making the payment.Sales man literally picks up a trump card and says you have two options one is you have booked the card this amount is for reserving the car but no guarantee if any one comes with cash we will give the car to them.Next option this is confirmed booking you will not get a refund if bank deal is rejected then you will end by loosing this money.

Downpayment if you are paying by credit card then there is a catch they will try to take 3.5% credit card charges which is illegal when I said give me in writing manager agreed to waive it off.

Cashier is another ridiculous guy who has no clue of customer service arogant and when i asked him politely a customer is infront of you for more than 10 minutes and you are doing nothing .Cant you ask them why he is waiting for and he says I was aware calling us by our name.Then he claims he was working on something but in reality just was staring at the screen without acknowledging the customer.

Bank approaval from Emirates Islamic Bank came they were not trusting the bank and want money before delivery of the car even after Bank Manager spoke .At the time of vehicle delivery one only key was handedover and when asked for the second key they claim vehicle came with only one key .

Totally irresponsible sales team disappointnment the same accounts guy was the man who was texting giving directions as though as a customer I owe him something .This is a show off used card dealer and not at all customer friendly .First phase finance guy has to be terminated or should be placed in some other area not in the front line.

Easy and smooth purchase of a GLE 43. Straight forward and simple process from my initial discussion with Osman through to collecting the car with Moiz. Great service and happy with the car.

I recently purchased a second-hand car from Alabacars, and my sales experience was quite positive. They took care of the wrapping and CarPlay installation for an additional fee, which I appreciated. It did take nearly two weeks to receive the car as they performed extra checks, but I was glad they were thorough.

However, on the day of pickup, I noticed that the wrapping on the side mirror was peeling. They asked me to return the next day, and it was fixed promptly. Unfortunately, I then experienced issues with the CarPlay disconnecting every couple of minutes. After sending a video for support, they requested I bring the car back again. A few hours later, they identified it as a settings issue. Overall, the experience had its ups and downs, but the team was responsive in addressing my concerns.

Best showroom ever
Specially my experience with Mr Darren Best employee there

We bought a car with them 10 months ago including an additional warranty package for > 5.000 AED.
We experienced electronic problems and from the very beginning suspension issues. When we collected the car it even had a FLAT TIRE!
The aftersales department is very friendly but NOTHING is done up front and NOTHING is done from a service point of view.

I do not recommend them for both used or new cara i have bought a new car alot of delays with the handover and then they claim problems with some sensor and then handed over the car with the same problem with a sensor and never admitted even had a problem with wheels and again the car was brand new and they never admit getting a service or solving the problem they are very bad so do not recommend at all

Never buy a car from this company! As an ex-pat, I was advised to purchase from them, and it has been the worst experience. The car was sold to me faulty and has been in the garage every month since I bought it—a total of 61 days out of 6 months. It has been a nightmare, causing significant inconvenience and expense. I am still dealing with more issues. They won't give me a refund or exchange