Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Zobacz więcej
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Zobacz więcej
Reakcja na opinię
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Zobacz więcej
Informacje dotyczące firmy
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Napisane przez firmę
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Dane kontaktowe
111 S Marshall Avenue, 92020, El Cajon, Stany Zjednoczone
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Doskonała
574 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So far so good no complaints
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Terrific Alarm Service
Great price, great help, and great procedures. I am delighted with the service.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick to respond with a call to home…
Quick to respond with a call to home even on a false alarm i feel secure that dispach would be just as quick on any needed resopnse
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great technical support
Great technical support. Willl get out of their way to help set you up with zones, codes etc.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
poor support
The support lines are only open normal business hours west coast time. This is not very helpful for east coast customer.
Additionally receiving error codes from a zone that no one could tell me where the zone was in the store. Though we did identify all zones when they took over the service.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Hello!
Thank you for your feedback! It's so valuable to us. We're always trying to improve our service value, quality & responsiveness. It looks like there is an opportunity to make things better for our East Coast customers! Give us a chance to improve your customer service experience with us. Please reach out to alex@alarmrelay.com & we will make sure that you're taken care of.
Very satisfied customers
We have been customers for more than 3 years mow and are extremely satisfied with the service. Local companies at their best.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
efficient,friendly
efficient,friendly, service i happily recommend and you Can't beat the price.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Always been on point with a quick…
Always been on point with a quick response when an alert has gone off.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick response.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I like them
I like them, never had problems, about 7 years with the company. Customer care very fast and helpful, you never sit on hold. I strongly recommend!
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
I have had Alarm Relay service for about 5 years and they have been great. Very quick to respond to alarms... and there is always someone there to take a call if you need service. Works perfectly with my Ademco Honeywell internet connected panel and the Total Connect platform.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very reliable
Very reliable, quick and reasonably priced. Recommend this company to all our friends.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Jut has been an incredible service you…
Jut has been an incredible service you have provided and thank you for the referal check,,you guys are great, orbettr said you people are great
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Been with alarm relay going on two…
Been with alarm relay going on two years and never had any problems. All the false alarms have been our fault and they were quick to call us to check out the situation.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
In 2 years I have accidentally tripped…
In 2 years I have accidentally tripped my alarm twice. Both times I was called immediately. The person calling was polite. I was asked for my password and all was good. I worked in the alarm industry for years and installed my own system. Alarm relay talked me through programming my alarm so that it worked with their central office. No other company seemed to want to do this. Best of all the cost is less then half of what I would pay elsewhere.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
You are awesome!
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay is very dependable
Alarm Relay is very dependable. They contacted me when I had an alarm signal during my vacation and asked to dispatch the police if I wanted. It turned out to be a wind on the garage door setting off the alarm. They followed up when I got home and deactivated the alarm to make sure everything was OK. I am very pleased with their service.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
What you see is what you get
What you see is what you get! Very professional and helpful!
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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