Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Zobacz więcej

Oceniono na 1 z 5

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Zobacz więcej

Oceniono na 5 z 5

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Zobacz więcej

Informacje dotyczące firmy

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Napisane przez firmę

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

574 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(574)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Same Service As Big Brands, Costs Less

Exactly the same service you get from name brand security companies, but at 1/5 the price. Awesome.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Alarm Relay gives me confidence in my home security!

Alarm Relay has reasonable prices for home security, and they always respond promptly when I've accidentally set off the alarm. I've recommended this company to friends.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great service

Great service. They call me right away when I trigger my alarm by mistake and make sure I am ok.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 2 z 5

Did not like working with this company

Did not like working with this company. Canceled contract less than a year into service with them. Not easy to work with and alarm techs could not get my system to work with my VOIP.

Refused to refund the rest of my money based on balance of unused contract.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Ashley,

Thank you for your feedback. We are so sorry that you didn't have a good experience with our company/service. If there's any way we can make things right, let us know. Just email alex@alarmrelay.com, and we will work things out.

Oceniono na 5 z 5

I have 4 services with them

I have 4 services with them, including and attached medical alarm for my Elderly Father, when an alarm goes off we are contacted almost instantaneously. They are also patient and helpful in DIY installations. Use them, no questions asked.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 4 z 5

I've been using Alarm Relay for over 8…

I've been using Alarm Relay for over 8 years and they are definitely great on cost. Especially great if you already have the equipment already installed and you want to transition from the hefty cost of providers like ADT. They also have great service, they will help via phone with many technical issues that you have with your system or refer you to a local contact if necessary. Down side if you need to install a system.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

GREAT SERVICE

GREAT SERVICE, GREAT CUSTOMER SERVICE

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 4 z 5

good value

easy to install great price and services.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Excellent alarm support at an…

Excellent alarm support at an appropriate and reasonable price.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Very prompt response

Very prompt response , great customer service and assistance .

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Response & Service

I love Alarm Relay’s response time and service when they verify a signal received. Whether the signal was intentional, accidental, or equipment problems the speed of response and composed service always comforts me in knowing I have a great team protecting my family.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great company!

We have ADT equipment, but were tired of paying almost $50 a month for monitoring. We googled monitoring companies and Alarm Relay popped up, so we gave them a call. They walked us through the reprogramming of our equipment so they would be able to monitor it instead of ADT. We now pay less than $10 a month for BETTER service. If I accidentally set my alarm off and reset it, ADT never bothers to call, but Alarm Relay calls every time. I really appreciate that! We are very satisfied with them and would highly recommend them!

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Alarm Relay does a good job of…

Alarm Relay does a good job of monitoring (we've actually had 2 situations where they had to call the police, and did so)....They're prices are reasonable, and they're easy to work with....

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great price, great service!!

Great price, great service! My alarm was compatible with their service and although I had to do a little work to set it up with the technicians I'm glad I did. My alarm goes off they call right away and if we don't answer they call the police. I've had several different major services and this is by far my favorite.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 3 z 5

Service response time

I was happy with my service until I called with an issue with my key pad. When I called with an issue with my keypad and system I was transferred to service and was prompted to leave a message. Some one called back an hour later to assist. If I was experiencing an emergency I would have been in trouble because of the response time.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Tangela,

Thank you for your feedback. We pride ourselves on our 24/7 emergency response. We're very sorry you had a suboptimal experience with our national service department & their responsiveness. Give us an opportunity to make it right. Please email alex@alarmrelay.com & we'll make sure you feel 100% satisfied with the overall quality & responsiveness of our service.

Oceniono na 4 z 5

They were very helpful in getting the…

They were very helpful in getting the system up and running and after that, were there when I needed them. Good support. System worked fine.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Have had no problems with their…

Have had no problems with their monitoring service.

1 czerwca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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