Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Zobacz więcej
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Zobacz więcej
Reakcja na opinię
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Zobacz więcej
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Napisane przez firmę
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Dane kontaktowe
111 S Marshall Avenue, 92020, El Cajon, Stany Zjednoczone
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Doskonała
574 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very professional fast and promt they…
Very professional fast and promt they really just do their job. I know home is safe
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Price increase make Alarm Relay not…
Price increase make Alarm Relay not attractive any more.
sorry, but I have 3 local vendors that will monitor cellular or LTE with mobile app for less then $18..
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for your feedback! One of our primary goals as a monitoring provider is to remain competitive. We'd love to have a chat with you to discuss your current rates & see how we can make things appealing to you from a cost/service perspective. If you're interested in getting a better deal, please reach out to alex@alarmrelay.com. We appreciate the business!
Outstanding customer service.
Service has been great. Response to alarms is as fast as the previous 3 letter company I was with and I am paying 1/4 the rate. I recently had issues with my phone line a Alarm Relay helped get me setup with WiFi based monitoring which is much faster and has more capability. I regularly recommend Alarm Relay to friends.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Sensitivity
When the system was installed we took out the ADT system it took 2 months before ADT realized their system was offline.
2 days after the Alarm Relay system was installed I had to make a sensitivity adjustment, I got a call the second I adjusted the sensitivity for one of the sensors.
ADT just does not understand
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Reliable source
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very helpful and excellent service and…
Very helpful and excellent service and a fraction of cost compared to other security companies...A+++
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great value,only reason I give 4 stars…
Great value,only reason I give 4 stars is the app for mobile device is awful.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service at reasonable cost
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
They are the best company that I ever…
They are the best company that I ever met.
I'm truly satisfied with them. They helped me get all set up with my super high tech alarm via the phone. I purchased everything through ebay that I didn't have. I was previously an alarm client with another company but I wanted to get super high tech. I had a competitor come over, I signed up with them, but I cancelled within three days. I was going to get garage door opening via the phone, turning on the alarm via the phone, turn on and off lights via the phone, unlock deadbolts via the phone and Alarm Relay did everything the other company offered and their price was much better. I got everything that a competitor was offering for less but I did everything myself and I am super handy. It did take awhile to get up because I needed to upgrade my panel, go wireless with a cell back up, get new key pads, everything my choice. No, I do not work there. Enjoy.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
great service and a fair price!
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Good service
Good service, great price. Have been a customer for over ten years
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Everything ADT did for one fourth the…
Everything ADT did for one fourth the costs quick response when I accidentally trip it
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
The cost of the monitoring is minimal…
The cost of the monitoring is minimal compared to the other security companies. I have been recommending them to a lot of family and friends.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
We have been very happy with there…
We have been very happy with there service when we had trouble with 1 station they even helped with fixing it. We have been with them for a few years.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Although they have no maintenance…
Although they have no maintenance service to provide, the monitoring service is excellent.
2 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
No complaints whatsoever!
No complaints whatsoever. Service as expected. Great price. They call as they should during any alarm event or equipment malfunction. Tech support always great. Recommended.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Never had any issues with Alarm Relay
Never had any issues with Alarm Relay. Installation was easy with the technician over the phone and the system worked flawlessly. Always responded quickly whenever I accidently would trigger the alarm which always gave me piece of mind if there was any unauthorized entry, they would be on top of it.
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
they have been reliable and great to…
they have been reliable and great to monitor my house. thanks!
1 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.