Alan Bick Jewellery Recenzje 

102
•
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Purchased two rings from Alan Bick Jewellery and received excellent service throughout. Special thanks to Meir for his professionalism, helpfulness and attention to detail. A pleasure to deal with and... Zobacz więcej

Oceniono na 5 z 5

We’ve had multiple excellent experiences at Alan Bick over the years. They are very much our go-to jewellers - from my engagement ring, to our wedding bands, and now, twelve years later, my eter... Zobacz więcej

Oceniono na 5 z 5

Finally took the plunge and after multiple recommendations paid a visit to Alan Bick. Service is professional and personal. No “hard sell” - they genuinely want you to select the perfect rin... Zobacz więcej

Oceniono na 5 z 5

Meir was great, really helpful when trying to pick out our wedding bands. Showed us a beautiful selection and suggested ones that would match my stunning engagement ring, which he also helped my Fianc... Zobacz więcej

Informacje dotyczące firmy

  1. Projektant biżuterii

Napisane przez firmę

Serving the trade and private clients for over 50 years with exquisite bespoke diamond engagement rings, bespoke wedding bands and diamond jewellery at trade prices, making relationships sparkle since 1968.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

102 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,9

Wszystkie recenzje

(102)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

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Oceniono na 5 z 5

Cannot recommend enough for resizing!

Cannot recommend alanbick.co.uk enough. We needed our engagement ring resized and everywhere was quoting us 6 weeks+!
We spoke to matt via live chat who was more than happy to help with all of our many questions we had when daring to part with out brand new ring! And what's more he quoted us 3-5 working days!
The service was exceptional, the time scales are incredible, and the price was phenomenal! Honestly, if you're looking for a resize... just do it here!

18 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Ten Star service and products!

So I’ve known Alan for a number of years now and I have recommended friends and family throughout the years. Not one single person has been short of 100% happy. I decided that it was time for me to propose to my girlfriend so naturally I made an appointment to visit the office. I was warmly greeted by Alan, Matt and Stella who I met for the first time, who became my point of contact. As you can imagine buying a ring is no simple process and you can easily confuse yourself especially if you want to surprise your significant other. However from the start of the process I gave an idea of what I liked and the team, especially Stella made the process so smooth and stressless. Even though I went back and forth a few times wanting changes, Stella was quick to respond, friendly warm professional and went the extra mile to help me. In the end the stone I wanted was really difficult to get hold of and I was on a very short deadline. However after only a week, Stella done her magic alongside the team and produced what is the perfect stone and ring. She even gave me her input on what she thinks would look better even if it meant costing slightly less. You wouldn’t get this from anywhere else, where people would be more willing to take your money. Not here! The team want to make dreams come true not nightmares! And mine certainly did. I now have a fiancé with the perfect ring which she cannot be happier with. On top of all of that, I was given the option of changing anything if she wasn’t happy with it.

I cannot recommend this place enough! Thank you to Stella, Matt and Alan…not forgetting the back office staff who work tirelessly behind the scenes to make the best even better.

Will be back to buy my wedding bands when the wedding is set and I look forward to another great experience. The team treated me more like family than just a customer and catered to all my needs. Would give this 10 stars if I could! Thank you guys xxx

15 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service again and again

Over the years I have purchased various items of diamond jewellery from Alan, in person, over the phone and on line. I have never been less than impressed by the level of service, the quality of the diamonds and the very competitive prices. They are happy to give advice and work to whatever budget you have. They are my first point of call for any jewellery and I have recommended them to friends and family.
My latest call was to get a valuation for Insurance purposes. I spoke with Stella Ray who was extremely helpful and provided a current valuation within a few days.
In short they are a great company with great people to help you.

11 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Definitely worth 5 stars and I would…

Definitely worth 5 stars and I would happily recommend Alan Bick jewellers to anyone. I bought the engagement and our wedding rings years ago and they still look amazing. I had to get my wedding ring made bigger. Spoke to Stella on the phone. By the next morning I was in their fantastic new location getting measured by Stella who took time and care getting it just right and helping with an additional bespoke jewelry issue I had with a pendant and chain. I was made to feel at home, offered a drink and even provided an office space for an important online work meeting I had. I was made to feel very comfortable. I left and a few hours later I was back to collect my resized ring which fit perfectly and was polished so that it looked good as new, and had a new silver chain to boot, all at a very reasonable price especially considering the quality of the items. Great staff, very friendly and caring. Big thanks to Stella and Matt. I'll definitely be back.
Thanks
Simon

13 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, Stella kept in touch throughout, from ordering to delivery.
Would certainly use the company again, very happy with my purchase

21 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

I can’t rate the customer service of…

I can’t rate the customer service of Alan Bick highly enough. My husband and I bought our wedding rings from them in 2017 and were very well looked after from start to finish by Meir and Matt. This year I managed to unfortunately crack one of the diamonds in my wedding ring and it also needed resizing after having my baby. Matt remembered us and was so helpful in repairing my beloved ring for me and made sure it was back with me in only a few days. It’s as sparkly and new as the same day I said I do! I’ll be going back to them for my eternity ring! Great jewellers. Thank you

12 marca 2021
Opinia niezależna
Oceniono na 5 z 5

What a great company

What a great company! Both my engagement ring and wedding band are from Alan Bick. They have always been so helpful and impeccable with their customer service. I just had my rings resized with them after them not longer fitting from having a baby. Really easy process and all done within 24 hours. I would never be able to tell they had been resized by looking at them.

So happy with the service.

13 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing service

Absolutely amazing service, incredible quality and dazzling jewels. My engagement ring is out of this world thanks to the team at Alan Bick. They helped my fiancé create the perfect, unique treasure. The aftercare has also been top class too, from cleaning to repairs. I couldn’t them recommend more. Ours jeweller for life!

14 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Resize and upgrade!

My 11 year old wedding rings needed resizing... We also went for an upgrade and couldn't be happier with the results! What an amazing service, really polite, quick and really took the time to enhance the rings! I would recommend Alan Nick to everyone!
I have beautiful rings now!

13 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Myself and partner picked up our…

Myself and partner picked up our wedding rings yesterday and as expected they were prefect. My partner Rob has to have his ring made a touch smaller. Nothing was too much trouble and the service was 10/10. I had my engagement ring made by Meir and would never go anywhere else. I have recommended Alan Bick to all my friends and colleagues which shows how great I think the service and quality of diamonds are. I will be back for a bracelet soon. Xxx

14 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Great value and quality diamonds.

Great service, knowledgeable jewellers. I was made aware of Alan Bick at work, and when I went along Matt was very welcoming and discussed options for an eternity ring for my wife. We discussed a bespoke style ring to suit what my wife was after. Matt valued the ring and provided me a very reasonable price, a lot cheaper than I got when asking for the same spec at a high street store. In fact Matt quoted me under a quarter of the price i was being offered on the high street. We have the ring now and fits and looks lovely on the wife's finger. She is very pleased with it. Will definitely use Alan Bick again, next time I treat the wife.

30 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

You need look no further than Alan Bick…

You need look no further than Alan Bick and his brilliant colleagues (Matt & Meir) for any jewelry requirements. I had my original engagement ring reset with two extra diamonds inserted and the whole experience was handled so professionally. Nothing was any problem and every detail was noted and acted on. Meir said "trust me, it will be perfect" and it truly was.

27 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Engagement ring

These guys are absolutely brilliant especially Meir who I dealt with. From the initial meeting to resizing after I proposed they can’t do enough for you! I thoroughly recommend them.

2 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

A colleague recommended Alan Bick jewellers to me. I used them for my fiancé's engagement ring. From the first point of contact to delivery of the ring they were helpful, supportive and understanding. The end result was a truly stunning and individual ring. Very grateful and can recommend without hesitation.

20 marca 2019
Opinia niezależna
Oceniono na 5 z 5

I was introduced to Alan Bick by a…

I was introduced to Alan Bick by a colleague who had highly recommend them.
I visited looking for an engagement ring .The process was easy, professional, relaxing and all were polite and welcoming. I looked a various sample rings and decided on various different ideas from a mixture of the rings which made a unique personal engagement ring. I request gold and a sapphire different to usual silver and diamonds. Matt was able to understand what exactly I wanted and asured me that nothing was asking for too much. He took details of my chosen design and we set a date for the ring to be ready.

The ring was made a Meir informed me the ring was ready to collect. On visiting to collect my ring I was over the moon with the engagement ring, it looks stunning and exactly what I was asking for. Matt was there and reassured me that if the ring wasn't right with my partner they could amend as needed (should my partner not like it) that wasn't needed she loved it. Said she couldn't have chosen better and it was exactly as she would have wanted with gold and sapphire.

I highlyrecommended Alan Bick. Relaxing, professional experience. Never pressing for decisions or money. I will definitely be returning for our wedding bands and any friends or family members requiring jewellery I would send them to Alan Bick.

Stunning jewellery made to person choice.

3 listopada 2018
Opinia niezależna
Oceniono na 5 z 5

Fantastic place to buy jewellery

I had both my engagement ring and wedding ring made by Alan Bick. The quality, attention to detail and amazing standard of the workmanship is fantastic. The customer service is equally brilliant and I have already recommended this shop to my friends and family. I am grateful for the speed at which the items have been made, i had my engagement ring adjusted twice, both times the ring was returned quickly and it was never too much trouble to do. I highly recommend Alan Bick.
Sarah Beute

29 października 2018
Opinia niezależna
Oceniono na 5 z 5

Earlier this week we made our third…

Earlier this week we made our third visit to Alan Bick. Our first visit was 7 years ago to buy my engagement ring. Matt dealt with us on that occasion resulting in a stunning diamond ring which frequently receives compliments on its unusual design and beautiful diamonds. We went back 2 years later for our wedding bands.

This week Meir dealt with us immediately recognising my engagement ring from 7 years ago saying how beautiful it was, remembering the unusual design. He was very helpful professional and friendly resulting in the purchase of a diamond eternity ring which I am sure will be as gorgeous as the other two rings.
If you want a personal honest and professional service resulting in a bespoke piece of jewellery don't hesitate to call Alan Bick.

25 października 2018
Opinia niezależna
Oceniono na 5 z 5

Friendly, fast, great quality and value

Matt was friendly, helpful and always fast to reply to my queries. This was very helpful due to the different time zones and the many questions I had. The resulting ring was exactly what I requested, using the best looking metal and stones. I'm very happy with the service I received as well as the superb ring and price. I highly recommend this company to others.

23 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

Ring wasn't ready after travelling into…

Ring wasn't ready after travelling into London to pick up. Asked me to come back the next week even though I was getting married a few days later. I said no, so they told me to come back later and they would try to have it ready. When I finally got into the office later that day, Alan was very rude and sarcastic. He said that my engagement ring was dirty and asked if I had ever heard of cleaning products and then asked if I even knew what a toothbrush was!! Like most normal brides I was waiting until the day before my wedding to clean it! I left very upset, this is not how you treat someone before their wedding day after they bought all their rings from you!

13 czerwca 2018
Opinia niezależna

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