I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Zobacz więcej
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Zobacz więcej
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Dane kontaktowe
Stany Zjednoczone
- Hello@afriex.co
- afriex.co
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good rates comparison to other…
Good rates comparison to other platforms, however when there is any issue especially during the week, their customer service wont be honest with. I initiated a transfer on Saturday morning, and guess what, it was successful on the Monday. Even though they were having maintenance issues during the weekend, their customer service (first one) told me it was a network failure from the receiving country, which was an outright lie. I had to reach out to them about 3 times more before one of them was able to tell me the truth.
Do fast in transactions and safety
Do fast in transactions and safety, since I joined I felt it supportive when a customer has any issues to be sorted, so thank you so much
Excellent service
Excellent rates and fees
Excellent rates and fees. The support is also hugely helpful
Quick transaction
Quick transaction. Polite response during resolution of conflict
Afriex delivery is still too slow…
Afriex delivery is still too slow compared to other platforms like Lemfi.
Money sent
Pls don’t know why you people keep holding my money anytime I send it. That’s the reason I don’t want to deal with your company again.
The app I didn't know I needed until I used it.
Very fast, easy to use and every step the transaction is tracked for peace of mind of both sender and recepient. Excellent service, thank you very much!
My money got stuck
it was initially seamless for the first transaction... but second and third where I'm stuck is where I try to send money, I was debited... and it's been 4 days, the company kept saying they've not seen my deposit even after sending my statement of account and transaction confirmation. So I'm just supposed to believe their word for it that they didn't see my hard earned money? I've been to my bank, I've tried to reverse the transation... the bank insisted that the money has been sent to the Afriex company, even showed me evidence. On the part of Afriex, they simply said they didn't get the money and that's all. I'm dissappointed. But if they resolve this issue and confirm my payment, I'll definitely come back and change my review.
The services were excellent and fast
The services were excellent and fast, I received my fund transfer within minutes.
Why sending Naira to Ghana Cedis is not…
Why sending Naira to Ghana Cedis is not working?
So far a 5/5
So far a 5/5. Transactions were fast to the recipient and safe. Just one small issue that the verification process took longer than 24 hours for me to use the service.
I could not send Ghana cedis
I could not send Ghana cedis, always telling me that the are on maintenance
Awful experience!!
Awful experience!!! Beware it’s difficult to get your money back from them. I will never encourage anyone to use Afriex.
A friend recommended it to me I deposited funds into my account to transfer to Ghana but later realised that Afriex that I could not complete the process. It’s been a week, anytime I call customer service it’s the same scripted response they give me…asking me to be patient that they are working on it. I’m very dissatisfied with the service!!!
Todate, I have only been able to withdraw £10 out of 2000
Your transactions to my country Ghana…
Your transactions to my country Ghana is nonexistent and my 5 Dollars is locked up in your account. I'm not happy with this.
Terrible first experience
Terrible first experience, transferred money into the app but can’t send to the destination country(Ghana) for close to a week now, and there is no way to transfer the said amount back to my bank account. I just want the money transferred so I can get rid of this app. Too bad there is no zero rating so I had to give it one star.
Now I have been able to transfer the money back into my account but I'm not I want to use the app again, will see
Your transactions rarely go through on…
Your transactions rarely go through on first trial then you always have to refund the money to your wallet why not return it to the bank account that you took from?
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








