I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Zobacz więcej
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Zobacz więcej
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Dane kontaktowe
Stany Zjednoczone
- Hello@afriex.co
- afriex.co
3,6
Średnia
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Afriex experience
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app and it has been seem less and hitch free! No downtime ,prompt delivery of deposits and transfers! I now enjoy using the app !
1 listopada 2025
Odpowiedź od Afriex
That is not the kind of experience we aim for, Danielle. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
It was a smooth experience in that once…
It was a smooth experience in that once I reloaded, the information of the recipient the money was delivered in minutes. Before then, the system had changed the information of the recipient.
30 października 2025
Odpowiedź od Afriex
Thank you for your feedback and for rating us! We’re glad to know your transaction was successful. Your feedback helps us improve, and we’ll continue striving to deliver even better experiences.
The app was unable to perform the whole…
The app was unable to perform the whole essence of downloading it.
29 października 2025
Odpowiedź od Afriex
That is not the kind of experience we aim for. We want to make things right. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
The app doesn’t open it’s just loading…
The app doesn’t open it’s just loading and i have some money locked up there i am really displeased
30 października 2025
Odpowiedź od Afriex
We understand how frustrating that can be, especially when you’re just trying to access your account, Nduka. Please ensure your app is updated to the latest version and try again. If you’re still experiencing the issue, kindly reach out to us at complaints@afriex.co with a brief description and a screenshot of the concern so we can assist you better.
Odpowiedź od Afriex
Thanks for the amazing feedback and for rating us, Thomas. It really helps us keep going and delivering our best!
Made a withdrawal of my salary and it’s…
Made a withdrawal of my salary and it’s went great, I wasn’t expecting anything like this service because of the other company that’s have been banking with. This a company is reliable, safe and secure… I don’t have to worry anymore after using this for international purposes
29 października 2025
Odpowiedź od Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app. We’ll keep offering you the best rates and even better experiences!
THEY STOLE MY MONEY
THEY STOLE MY MONEY
it's been 3 days now since I transfer money from Nigeria to my France Bank account account my money never arrived even when I was debited, still waiting for them to find a solution for this
4 listopada 2025
Opinia niezależna
Odpowiedź od Afriex
That is not the kind of experience we aim for, ONI. We’d love to take a look at this transaction. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
Odpowiedź od Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
Odpowiedź od Afriex
We understand how frustrating that can be, especially when you’re just trying to access your account. Please ensure your app is updated to the latest version and try again. If you’re still experiencing the issue, kindly reach out to us at hello@afriex.co with a brief description and a screenshot of the concern so we can assist you better.
Odpowiedź od Afriex
Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
Odpowiedź od Afriex
We’re sorry to hear that you had a bad experience. That is not the kind of experience we aim for. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to hello@afriex.co, and our team will step in to help.
Odpowiedź od Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
Odpowiedź od Afriex
We’re sorry to hear that you had a bad experience. That’s not the kind of service we aim to provide. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to hello@afriex.co, and our team will step in to help.
Fast and Seamless transfer
Your fund transfer process is fast and seamless, but you guys have to do something about your exchange rate, which is currently lower compared to most fintech apps.
23 października 2025
Odpowiedź od Afriex
Thanks for taking the time to rate us and share your feedback, Sylvester. Our exchange rates are consistently aligned with prevailing market standards. We truly value your input and remain committed to offering you the best rates and even better experiences.
I'm happy my problem was solved
I'm happy my problem was solved. But please you people should stop restricting accounts in the name of review. It kills our trust in the app
23 października 2025
Odpowiedź od Afriex
We’re glad your issue has been resolved, and we appreciate your feedback. Afriex is a secure, regulated platform designed to make cross-border transfers smoother, not harder. We remain committed to improving the experience for all our valued users.
Odpowiedź od Afriex
We love to hear this! Thanks for the amazing feedback and for rating us, Stephen. We’re so glad you love the Afriex app!
My N5000 is stuck in your app because I…
My N5000 is stuck in your app because I can no longer access it. I'm in Ghana. Please do something!
21 października 2025
Odpowiedź od Afriex
We want to make things right, Catherine. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to hello@afriex.co, and our team will step in to help.
I was well informed Afriex operates in…
I was well informed Afriex operates in Ghana but my money transfer didn’t go through.
23 października 2025
Odpowiedź od Afriex
We are here to help resolve this. We genuinely want to make things work better. Please send your full concern to hello@afriex.co, let’s get this untangled for good.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.